Associates made me feel comfortable and welcome. Emily was fast, highly skilled, communicated well, and carefully explained every detail I needed to know. Office was clean, safe, and cheery. Very posi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They always greet us by name and make us feel so welcomed. Sonja is fantastic at the Lancaster office. She remembers what we did the last time we came in and what we discussed. She’s like family and s... See more
Company replied
Kind and courteous staff. Advance America helped me a lot while waiting for delayed disability payments. I was able to pay bills and take care of business until the money showed up.
Company replied
Everyone is always polite, kind, helpful, & patience. Both ladies have good "people skills", which is what you must have when working with the public.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1234 West Avenue K, Space E-1, 93534, Lancaster, CA, United States
- 661-945-2101
4.9
Excellent
127 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The staff is always friendly and fast!
June 10, 2017
Unprompted review
Exceeds expectation
Sonya and her staff in the Lancaster Office next to 24 hours fitness have always been respectful and caring about the needs of their customers. The service there has been wonderful and the operation and transactions runs smoothly. Sonya is an excellent manager and trainer being that her staff continues to promote to other location.
May 6, 2017
Unprompted review
Love the service everyone was nice.
May 4, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.