Associates made me feel comfortable and welcome. Emily was fast, highly skilled, communicated well, and carefully explained every detail I needed to know. Office was clean, safe, and cheery. Very posi... See more
Company replied
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They always greet us by name and make us feel so welcomed. Sonja is fantastic at the Lancaster office. She remembers what we did the last time we came in and what we discussed. She’s like family and s... See more
Company replied
Kind and courteous staff. Advance America helped me a lot while waiting for delayed disability payments. I was able to pay bills and take care of business until the money showed up.
Company replied
Everyone is always polite, kind, helpful, & patience. Both ladies have good "people skills", which is what you must have when working with the public.
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1234 West Avenue K, Space E-1, 93534, Lancaster, CA, United States
- 661-945-2101
4.9
Excellent
127 reviews
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A returning customer
A returning customer
Always friendly and quick to assist your needs would definitely recommend!
July 22, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
People working in store were extremely…
People working in store were extremely courteous & helpful! Fast...too!
April 21, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Hi my experience was great
Hi my experience was great. The Agent was polite and knew what I needed and did it a timely manner. I will visit this office again.
April 5, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The customer service was excellent
March 13, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent costumer service from the…
Excellent costumer service from the Employees and the staff is always friendly and concerned about the safety of EVERYONE while making sure that everyone wears a mask and social DISTANCING at all times.
SINCERELY Ms.S.Perry
February 4, 2022
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I would like to personally thank Linda…
I would like to personally thank Linda for taking the time as always to explain my options prior to acceptance of my payday loan. Not only does she always acknowledge me by first name her customer service skills are always self evident
January 13, 2022
hello the girls at Advance America are…
hello the girls at Advance America are just the best😊
October 11, 2021
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I really enjoy coming in to advance…
I really enjoy coming in to advance America the customer service is outstanding friendly and so helpful they are very knowledgeable the products that the company has to offer
September 14, 2021
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very friendly and professional.
March 14, 2021
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always friendly at this office
Always friendly at this office, has great customer service training...Down to earth professionals who work here.They do a awesome job at this location!!
February 27, 2021
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
5 stars.
Sonia was very very welcoming and sweet. Gave different options available. Excellent service.
December 3, 2020
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Your business is important to us, thank you for your response!
At my Advance America the folks are…
At my Advance America the folks are Kind, Courteous , Respectful and helpful. It is a pleasure to be there.
December 2, 2020
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Thank you for your response and comments regarding our services. We appreciate your business!
They have ALWAYS been very helpful and…
They have ALWAYS been very helpful and kind. They are always polite and any other kind word you can think of
November 4, 2020
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Your business is important to us, thank you for your response!
Always fast and friendly service I love…
Always fast and friendly service I love coming to this location I love how Sonia and the others girls do their job 😊
October 22, 2020
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Your business is important to us, thank you for your response!
The Staff is great and very…
The Staff is great and very understanding and every time I come in with my daughter they always greet the both of us and Sonja is alway's smiling.
October 22, 2020
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Your business is important to us, thank you for your response!
I appreciate you guys because when I…
I appreciate you guys because when I needed help you were there I had my money that same day thanks advance america
October 3, 2020
Unprompted review
Reply from Advance America - Lancaster - 1234 West Avenue K, Space E-1
Your business is important to us, thank you for your response!
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