Maria was so very professional… She was superb… The world needs more people like her. She was very kind and she went far above and beyond. She deserves much respect and recognition. I can’t thank her... See more
Company replied
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See what reviewers are saying
YES -- I was behind on making that payment due to couple of challenges at that time. Advance America gave me an extension and were also compassionate about reminding me by phone/eMail. That... See more
Company replied
Great service Elvin assist me with my loan and he was very professional and knowledgeable he took his time and explained all, unfortunately don’t need another debit but I will consider the PM card, my... See more
Company replied
Each time I stopped by the store located on Springs Road, Vallejo, I was treated professionally by the Branch Manager Joanne Giarletto (branch #1020). The process was simple and quick and I was able... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2299 Springs Road, 94591, Vallejo, CA, United States
- 707-648-3253
4.8
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Maria was so very professional… She was…
Maria was so very professional… She was superb… The world needs more people like her. She was very kind and she went far above and beyond. She deserves much respect and recognition. I can’t thank her enough.
July 30, 2026
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your response and comments regarding our services. We appreciate your business!
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
It was easy to get it done!!
June 20, 2026
Reply from Advance America - Vallejo - 2299 Springs Road
We are glad it was easy for you. We appreciate your feedback.
You are asking all relevant questions…
You are asking all relevant questions and prevalent questions in helping me handle my business. Mind is not what it use to be. Thank you
May 1, 2026
Reply from Advance America - Vallejo - 2299 Springs Road
We appreciate you taking the time to share your thoughts. We're happy to hear that our questions are helpful for your business. Thank you for your feedback; it means a lot to us.
Great service Elvin assist me with my…
Great service Elvin assist me with my loan and he was very professional and knowledgeable he took his time and explained all, unfortunately don’t need another debit but I will consider the PM card, my phone battery died and he allow me to used his tablet. thank you! Elvin
January 21, 2026
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
We're happy to hear that you had a positive experience and appreciate the kind words regarding the assistance you received. We appreciate you considering our services and thank you for your feedback!
Elvin help me with my loan and was very…
Elvin help me with my loan and was very professional and great information he provide I will definitely refer others
January 14, 2026
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
We appreciate you sharing your feedback. We're happy to hear that you had a positive experience and that the information provided was helpful. We're grateful for your referral!
I come to AA vallejo and Elvin assist…
I come to AA vallejo and Elvin assist me to get my loan great service and i will recommend
January 14, 2026
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
We're happy to hear that you had a great experience and that you found our service helpful. We appreciate your recommendation and thank you for your feedback.
I went in to get a loan and Elvin was…
I went in to get a loan and Elvin was amazing, he was very understanding and helped me get approved for a small loan to be able to help me get by. He was polite, honest and very respectful.
January 9, 2026
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
We appreciate you taking the time to share your experience. We're happy to hear that you received amazing, understanding, polite, honest, and respectful service and that we could help you get approved for a loan.
Elvin Machicado at the Vallejo…
Elvin Machicado at the Vallejo location, was very professional and quick. He made my process simple and easy. Great customer service.
December 20, 2025
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your response and comments regarding our services. We appreciate your business!
They were very fast and great customer…
They were very fast and great customer service
December 10, 2025
Reply from Advance America - Vallejo - 2299 Springs Road
We appreciate your positive feedback. We are happy to know our staff provided great customer service and the process was fast for you.
They are amazing people
They are amazing people and so helpful. Always great customer service.
November 6, 2025
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Me Elvin Machiado was so very wonderful…
Me Elvin Machiado was so very wonderful & very helpful during my transaction.
November 1, 2025
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I’m a caregiver for IHSS
I appreciate the Advance America in Vallejo they are always polite and respectful when I come and that makes me feel good…
October 10, 2025
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Jennifer provided great customer…
Jennifer provided great customer service and ni problems. Money available in minutes.
October 7, 2025
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
We're happy to hear that you had a positive experience and appreciate the great customer service. We are so glad the money was available quickly!
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Becouse the customer guys guide and…
Becouse the customer guys guide and assist me good
September 29, 2025
Reply from Advance America - Vallejo - 2299 Springs Road
We appreciate your positive review. We are so happy we could provide the assistance that you needed. Thank you, have a great day.
jennifer has great customer service
jennifer has great customer service
September 24, 2025
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service good people
Great service good people , my phone is a flip phone but Elvin was able to scan it and let me used his phone. I will recommend this place.
September 18, 2025
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Elvin made the process were quick and…
Elvin made the process were quick and easy
September 9, 2025
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
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