Maria was so very professional… She was superb… The world needs more people like her. She was very kind and she went far above and beyond. She deserves much respect and recognition. I can’t thank her... See more
Company replied
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See what reviewers are saying
YES -- I was behind on making that payment due to couple of challenges at that time. Advance America gave me an extension and were also compassionate about reminding me by phone/eMail. That... See more
Company replied
Great service Elvin assist me with my loan and he was very professional and knowledgeable he took his time and explained all, unfortunately don’t need another debit but I will consider the PM card, my... See more
Company replied
Each time I stopped by the store located on Springs Road, Vallejo, I was treated professionally by the Branch Manager Joanne Giarletto (branch #1020). The process was simple and quick and I was able... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2299 Springs Road, 94591, Vallejo, CA, United States
- 707-648-3253
4.8
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very informative
Very informative, easy to work with their customers friendly, professional.
December 21, 2018
Unprompted review
I love the new black manger at America…
I love the new black manger at America advance on spring road she go above and beyond her duties she is awesome perfection and sweet and kind and lovable to all of the clients and even the othe workers she work with they are so friendly and kind as well please give her the highest Award you have your truly DENISE BREED WINGFIELD.
March 2, 2018
Unprompted review
Very professional & great customer …
Very professional & great customer service! The Vallejo, CA location is top notch!
February 8, 2018
Unprompted review
I wish I would've gotten the name of …
I wish I would've gotten the name of the young lady who helped me. She was very sweet, punctual, and provided me with the highest level of good-quality customer service. Also the process was secure and quick!
Thanks again!
January 3, 2018
Unprompted review
excellent service
September 29, 2017
Unprompted review
Customer service is always curtious and …
Customer service is always curtious and knowledgeable about your products.
August 3, 2017
Unprompted review
The employees open on time they have a …
The employees open on time they have a pleasant smile on their face always A professional attitude
July 12, 2017
Unprompted review
PROFESSIONALISM Thru-Out the entire …
PROFESSIONALISM Thru-Out the entire Process! I was Very Impressed and the Customet Service was Warm and Friendly and Prompt as well.
July 8, 2017
Unprompted review
Very helpful and friendly ! Great local service !
Very helpful and friendly !
May 4, 2017
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible clerks especially the one who …
Terrible clerks especially the one who helped me today too long a wait every time and would not recommend aa to anyone ever.
April 22, 2017
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
Advance America values its customers and we will have someone personally contact you to discuss this further.
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