Maria was so very professional… She was superb… The world needs more people like her. She was very kind and she went far above and beyond. She deserves much respect and recognition. I can’t thank her... See more
Company replied
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See what reviewers are saying
YES -- I was behind on making that payment due to couple of challenges at that time. Advance America gave me an extension and were also compassionate about reminding me by phone/eMail. That... See more
Company replied
Great service Elvin assist me with my loan and he was very professional and knowledgeable he took his time and explained all, unfortunately don’t need another debit but I will consider the PM card, my... See more
Company replied
Each time I stopped by the store located on Springs Road, Vallejo, I was treated professionally by the Branch Manager Joanne Giarletto (branch #1020). The process was simple and quick and I was able... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
2299 Springs Road, 94591, Vallejo, CA, United States
- 707-648-3253
4.8
Excellent
116 reviews
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A great costumes service
December 21, 2023
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent service!
December 20, 2023
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They fix the system and update my…
They fix the system and update my information. And I was be able to get the loan faster online than go all the way out there to the loan store to apply for a new loan to get the $. Thanks for ur support.
November 30, 2023
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day
Very convenient for person with…
Very convenient for person with physical mobility. No need to drive up, waiting in lines and listening to other people business. Just online will take care of the rest.
October 1, 2023
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
excellent service in Spanish
service with advanced technology in seconds they resolve your loan
September 23, 2023
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America has been committed to…
Advance America has been committed to their customers for quite some time. I’ve been doing business with them for a minute now.
September 16, 2023
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The people that work in the Vallejo…
The people that work in the Vallejo office are 😇 Angels!
They helped me update my account so I could get things I needed. Thank you again! You guys are the best!
September 7, 2023
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
YES -- I was behind on making that…
YES -- I was behind on making that payment due to couple of challenges at that time. Advance America gave me an extension and were also compassionate about reminding me by phone/eMail.
That meant a lot to me, already under stress. Although I have borrowed from AA a few times during the pandemic years, I strongly recommend them to anyone who may need a payday loan -- Their staff are friendly and considerate.
Thank you AA.
August 5, 2023
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are the best and are always…
They are the best and are always helpful.
June 30, 2023
Unprompted review
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always nice and understanding I like…
Always nice and understanding I like the people who work in the office
April 25, 2023
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great people and great service as…
Great people and great service as always.
Thank you so very much.
March 30, 2023
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It is always a pleasure to do business…
It is always a pleasure to do business with this company. Very friendly and helpful cashiers.
February 1, 2023
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The manager helped me figure out the…
The manager helped me figure out the process and as a gig worker I qualified. Thanks so much!
July 9, 2022
Reply from Advance America - Vallejo - 2299 Springs Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Years of courtesy
I've been going here for years, always courteous,professional, and helpful. And there when I need them without fail.
Keep up the good work!
April 26, 2022
Reply from Advance America - Vallejo - 2299 Springs Road
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Payday Loan Holdover -- The Misplaced Car Keys Dilemma
My loan was due by Monday April 4th at the latest. In any event on April 4th I misplaced my car keys and called Advance America on Springs Road in Vallejo and told them my mishap. They offered to hold my loan payment until the following day without hesitation. I have never defaulted on any payment due since using Advance America and found their willingness to help me out absolutely AWESOME. However, I did find my car keys before the end of business on April 4th and arrived to the location in the afternoon to may off my loan.
KUDOS to all the wonderful workers at the Vallejo, CA location. They are, in my opinion, the best!! Thanks again for your patience and understanding.. Always, Monica D. Miller
April 10, 2022
Reply from Advance America - Vallejo - 2299 Springs Road
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Joann is the very best
Joann is the very best. I have been coming here a couple of years now she has always been very helpful every time I come in to pay my loan. I used to go to other check cashing places and most treated you bad. Like you have no money. Joann is ALWAYS professional. Thanks for having a great employee…
January 9, 2022
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