I recently had my car door repaired by AD Williams. There were some issues with setting up the appointment (between my insurer and AD Williams). However once the car was collected everything ran smoot... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Once the process started and my car was collected it was swift, professional and the repair was totally great. I would recommend AD Williams to anyone who has bodywork issues with their vehicle.
Very helpful especial chris kept me up to date on a regularly
Vehicle came back with faults Quality control needs improvement Staff very helpful
Company details
Written by the company
At AD Williams we know that being without your vehicle can be an inconvenience. That’s why we offer a hassle free service, completing every repair as quickly as possible whilst ensuring outstanding quality. It’s no accident that we are BSI accredited accident repair centres. We’ve been helping motorists get back on the road after accidents for more than 30 years. Our state of the art body shops are fully equipped to meet manufacturers’ standards for your peace of mind. We only use genuine replacement parts to maintain the safety, integrity (and value) of your vehicle. Our highly trained technicians’ workmanship is guaranteed for three years. We use the latest repair technology including Smart Repair (Small Medium Area Repair Technology) and tackle all types of repair including small scratches, dents, alloy wheel refurbishments and windscreen repairs. We’re a one stop shop for first class, rapid repairs and can manage all the insurance paperwork and negotiations on your behalf. Find our nearest garage to you.
Contact info
Eskdale Road, Uxbridge, UB8 2RT, London, Middlesex, United Kingdom
- 01895 813676
3.2
Average
150 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AD Williams - Uxbridge
Thanks for the great review!
Fantastic team of professionals
Fantastic team of professionals. Great customer service and the receptionist Shel, in particular is truly an asset to the company.
March 28, 2021
Reply from AD Williams - Uxbridge
Thanks for the great review!
Reply from AD Williams - Uxbridge
Thanks for the great review!
Amazing!!!
My insurance company put me through to AD Williams who took care of my car after an accident.
The staff were friendly and very helpful. I would definitely recommend coming here! The Uxbridge branch kept me updated and were happy to answer any queries I had. They even dropped the car back to me, washed and hoovered too! Very professional and I would highly recommend.
Fab job, and the damage repairs look amazing!! Thank you all for such amazing service
March 23, 2021
Unprompted review
Reply from AD Williams - Uxbridge
Thanks for the great review!
Great repair work on a rear end shunt
We chose this repairer as they were local to where we lived and were on the approved list via our insurers and I’m pleased to say they have brought the car back and in my sons words looks like it’s from a show room. Great communication no issues with delivery or collection from my sons place of work and overall we are very pleased with the result.
March 23, 2021
Reply from AD Williams - Uxbridge
Thanks for the great review!
A D Williams were absolutely brilliant…
A D Williams were absolutely brilliant when dealing with my car repair following an accident. I was kept informed on the updates at every stage. My car was written off and they provided me with all the information I required.
March 23, 2021
Reply from AD Williams - Uxbridge
Thanks for the great review!
Recovery after accident
I had a car accident in Slough. The car was badly damadged. Needed specialist towing equipment and AD Williams came to the rescue. Promptly,very efficiently
and very understanding. Great and corteous service. Thank you.
March 21, 2021
Reply from AD Williams - Uxbridge
Thanks for the great review!
Good and efficient service
Had good and efficient service......courtesy car was delivered promptly,
following my car problem.
Thank you.
R Mistry.
March 16, 2021
Reply from AD Williams - Uxbridge
Thanks for the great review!
Good customer service
Good service and professional, especially Shell ( she does good job and happy on the phone ) they do their work very quick
March 11, 2021
Reply from AD Williams - Uxbridge
Thanks for the great review!
Reply from AD Williams - Uxbridge
Thanks for the great review!
Reply from AD Williams - Uxbridge
Thanks for the great review!
Very helpful And polite staff
February 16, 2021
Reply from AD Williams - Uxbridge
Thanks for the great review!
Reply from AD Williams - Uxbridge
Thanks for the great review!
Reply from AD Williams - Uxbridge
Thank you!
I totally have forgotten her name but…
I totally have forgotten her name but Your receptionist is amazing I’ve have never reviewed anything but she gets 5 stars for dealing with me.
And the repair was great to quick and efficient.
Thanks
January 26, 2021
Reply from AD Williams - Uxbridge
Thank you for the great review! We will let Shell know 😊!
⭐⭐⭐⭐⭐ service
A D Williams repaired my car to the highest standard, when it was returned to me ,it had also been cleaned and valeted . I would highly recommend A D Williams ⭐⭐⭐⭐⭐
January 23, 2021
Reply from AD Williams - Uxbridge
Thanks for the fantastic review!
Took too long to bring courtesy car…
Took too long to bring courtesy car very bad experience
January 21, 2021
Reply from AD Williams - Uxbridge
Thanks for your review. We appreciate all feedback as this helps us improve as a business. We apologise for the delay in getting your courtesy car to you.
Really happy with the service
Really happy with the service , collected and delivered with no hassle. And they cleaned my car aswell so that was a bonus!
January 13, 2021
Reply from AD Williams - Uxbridge
Thanks for the review!
Well done.
The job was good. Their driver who collected was good. Their bookings lady Shell was very polite detailed and quite helpful.
Well done all.
January 7, 2021
Reply from AD Williams - Uxbridge
Thanks for the great feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.