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See what reviewers are saying

Rated 5 out of 5 stars

Just what I was looking for, as my brother needed support while out walking, he is very happy with his walking stick & at a reasonable price, also quick delivery. Thank you.

Rated 5 out of 5 stars

Thankyou to Aids 4 Mobility for a super speedy dispatch of my daughters bright pink tri-walker. She is over the moon with the colour as adores anything pink! Most tri walkers are a standard blue or bu... See more

Rated 5 out of 5 stars

I ordered a, walking stick and on inspection I realised it had to be height adjusted. I pressed in the adiuster and it fell into the bottom half of the stick. Whenever I contacted the company to ask... See more

Rated 5 out of 5 stars

Having eventually found the small locking clip which was lying at the bottom of the plastic bag, I'm a little disappointed with the quad stick as I thought it would be a bit sturdier - it fell over 3... See more

Company details

  1. Mobility Equipment Supplier

Written by the company

Breaking the trend of overpriced mobility aids and equipment subscribe for great offers & a chance the win an iPad mini. https://t.co/bIm6WU3m4R


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

346 reviews

5-star
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Rated 1 out of 5 stars

I have not received my product and…

I have not received my product and phone calls to address this have gone unanswered

September 1, 2022
Aids 4 Mobility logo

Reply from Aids 4 Mobility

Hi Sarah,
Please accept my apologies you have experienced difficulties receiving your order and getting through to our customer services. I will arrange for customers service to reach out to you, when we open tomorrow. We need to contact the courier who are closed today. Please do not worry we will sort the issue out for you, as soon as we possibly can.
I am very sorry for the inconvenience caused.
Best regards
Jason

Rated 5 out of 5 stars

Great company to order from and offer…

Great company to order from and offer great value on fantastic products that make life a little bit easier. Great customer service and speedy delivery. Will definitely be shopping with them again. I highly recommend them.

August 30, 2022
Rated 5 out of 5 stars

Excellent after care service

I ordered a, walking stick and on inspection I realised it had to be height adjusted. I pressed in the adiuster and it fell into the bottom half of the stick. Whenever I contacted the company to ask if I would return the stick or if a replacement adjuster could be sent. I was asked if I would like a refund or replacent. I opted for a replacement as the product is excellent. A new stick is being issued asap free of charge. Excellent service.

September 8, 2022
Unprompted review
Rated 1 out of 5 stars

Still not received item say you sent it…

Still not received item say you sent it when courier said they are still waiting for it

September 3, 2022
Aids 4 Mobility logo

Reply from Aids 4 Mobility

Hi, I am very sorry you have experienced an issue receiving your order. Evri collect a large number of parcels from us on a daily basis. These are only scanned when they reach the Evri depot. We have had, a handful of incidents recently where parcels have had no scans until the parcel is delivered. We have highlighted this issue and it is currently being investigated. I fully understand that this is very frustrating when you are expecting a parcel. Looking into you order, I can see my colleague has issued you a full refund. Please accept my apologies for the inconvenience caused.
Best regards
Jason

Rated 5 out of 5 stars

I am SO happy with the Whirl wheelchair…

I am SO happy with the Whirl wheelchair I bought from you! Apart from being great value, it’s very smooth to propel along by oneself, & is easy to turn in a small space..
It is equally good for the person having to fold it up into the car, and is lightweight! 👏👏👌👌Thank you!

September 2, 2022
Rated 1 out of 5 stars

brought an electric excersiser

brought an electric excersiser - they kept saying dispatched to evri - they were lieing - three days and evri still expecting parcel - AVOID!!!!!

August 24, 2022
Unprompted review
Aids 4 Mobility logo

Reply from Aids 4 Mobility

Hi Mr Felce, I am sorry to hear you are experiencing an issue receiving your item. I have checked the order tracking and your parcel is now moving through the Evri system and will arrive very soon. Evri collect from us a large volume of parcels from us each day. Due to the large number, they are not scanned on collection. They are scanned when Evri start to process them through the depot. Occasionally, they get stuck or their system only updates when the parcels are out for delivery. Please let us know, if your item doesn't arrive and we will happily provide you with a full refund or replacement via a alternative courier.
Please accept my apologies for the inconvenience caused.
Best regards
Jason

Rated 1 out of 5 stars

Water proof swimming pantsI have an inflammatory skin condition

I have an inflammatory skin condition. So when I ordered waterproof pants which was highlighted for swimming. Assume nothing gets in or out. I paid £20 for product and £4.99 postage.
I bought the tightest size.
Unfortunately they gave no protection at all and floods of water got into pants aggravating my condition.
I do not recommend their clear waterproof pants. Only suitable for paddling in. If water can get in certainly any spoilage can get out
Heart broken. I just want to be able to swim

August 11, 2022
Unprompted review
Aids 4 Mobility logo

Reply from Aids 4 Mobility

Hi, Please accept our apologies the product did not meet your needs. We have highlighted your issue to the manufacturer of the product. We are unable to locate your order as Trustpilot have not provided any order information. Please can you email info@aids4mobility.co.uk or call 01257 818 013 and we will resolve this for you. Best regards Jason

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