Airport Parking Deals Reviews 

142
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, most reviewers were let down by their experience overall. Customers frequently complained about unexpected extra fees requested at the airport and unhelpful communication when trying to contact support. People also experienced extremely long delays waiting for drivers to collect or return their vehicles. Consumers reported feeling stressed and frustrated due to disorganized arrangements and unprofessional staff behavior. Some people were satisfied with the competitive prices offered and found the initial booking process straightforward. Reviewers occasionally noted that individual staff members were polite and provided a smooth experience. Consumers also mentioned that the overall drop-off was convenient when everything went according to plan.

What people talk about most

Service

Reviewers highlight negative aspects of service, consistently reporting extreme frustration with lengthy... See more

Staff

Clients share negative opinions on staff, consistently describing them as unhelpful and unprofessional.... See more

Price

Consumers find price to be a source of frustration due to unexpected additional costs. Reviewers noted that... See more

Booking process

Users describe negative interactions with the booking process, highlighting a lack of transparency regarding... See more

Customer service

People report negative experiences with customer service, highlighting extreme difficulties in reaching... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Under no circumstances use this bunch of cowboys. You are asked to park your car in the Orange parking area of Stansted Airport awaiting collection by a cowboy. What they don't tell you is that it co... See more

Company replied

Rated 1 out of 5 stars

We booked parking meet and greet at Heathrow, we selected the option that looked best with Heathrow Premium Parking. When we called in as instructed 30 minutes away from Heathrow we were told that Hea... See more

Rated 2 out of 5 stars

drop off easy? collection i actually called the number requested at 12:45am and he answered spoke and literally fell asleep during the call and made my partner listen to him literally snoring .. tyres... See more

Rated 1 out of 5 stars

At Heathrow this company needs alot of polishing from customer service and communication.. Also not mentioned I had to pay £7 when collecting car from the drop off.. When actually says in their pri... See more

Company replied


Company details

  1. Parking Lot
  2. Valet Parking Service

Written by the company

AirportParkingDeals.uk is a UK-based airport parking comparison platform that helps travellers compare and book cheap, secure, and convenient airport parking across major UK airports, including Heathrow, Gatwick, Manchester, Stansted, and Birmingham. We compare meet and greet parking, park and ride services, and on-airport car parks, allowing customers to find the best airport parking deals based on price, distance to terminal, and service quality. Our platform partners with trusted and vetted parking operators to provide reliable service, transparent pricing, and a smooth booking experience. Whether you need long stay airport parking, short stay parking, or last-minute deals, AirportParkingDeals.uk makes booking simple and stress-free. We are focused on helping UK travellers compare airport parking, save money, and book with confidence. Important: AirportParkingDeals.uk is not affiliated with airportparkingdeals.co.uk or any similarly named websites. Always ensure you are using our official domain when booking.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

142 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically takes over 1 month to reply

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1.5

All reviews

(142)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid this company !!!

We used this 'company' at Heathrow and had a very negative experience.
When we handed over our car before the flight, there was no proper inspection, no photos taken, and no paperwork signed. This immediately raised concerns.
After an 11-hour flight, we turned our phones on and started receiving GPS notifications showing that our car was being driven around to different locations, including shops and other places that had nothing to do with parking. We contacted the company and clearly asked them not to use the car and to keep it parked until our return, but the car continued to be used.
At one point, we genuinely believed the car might have been stolen and considered contacting the police.
When we collected the car, we found:
a large pizza box with leftover food in the boot, rubbish inside the vehicle,dirty shoe marks in the interior
and damaged alloy wheels (scratched).
We had only purchased this car two weeks before our trip, and it was in perfect condition. Now we are forced to pay around £400 for repairs.
This level of service is completely unacceptable. There was no care, no professionalism, and no respect for our property.
I strongly recommend avoiding this company.

April 11, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are very sorry to hear about your experience and understand how distressing it must have been to receive GPS alerts showing your vehicle moving, and then find rubbish and damage when the car was returned.

However, we have checked the email address provided with this review, and it is not registered on AirportParkingDeals.uk for any booking.

We must clarify that AirportParkingDeals.uk does not directly or indirectly operate any parking company. We act only as an airport parking comparison platform, allowing customers to compare and book services provided by independent parking operators.

We do not collect vehicles, inspect vehicles, take photos, store vehicles, operate drivers, move customer vehicles, manage parking compounds, or handle the day-to-day service provided by any parking company.

We are aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company.

If your booking confirmation was issued by airportparkingdeals.co.uk, or if your booking reference follows a format such as AD-1-403613, this booking does not belong to AirportParkingDeals.uk. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

We believe this review may relate to a booking made through another similarly named website, not AirportParkingDeals.uk. Reviews relating to another company can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to another company’s booking system, payments, customer records, parking providers, driver records, or vehicle inspection records.

If you believe your vehicle was misused, damaged, or taken without permission, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund, chargeback, insurance, or legal options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

If you believe this booking was made through AirportParkingDeals.uk, please send us your booking confirmation email so we can verify it immediately.

Rated 1 out of 5 stars

worst airport parking experience ever.

worst airport parking experience ever. Doesn't answer the phone. They don't have a fixed car park. Took 40 minutes to drop off and 95 minutes wait to collect the car. It was passed on to company called Air Link. They give a compound address but its closed and they insist on collecting the car at the airport car park.

April 11, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad !!!

Very bad company with very suspect parking companies attached to them.
I would NOT recommend this company to anyone. Once you booked and given your car over to someone you know nothing about they close their books on you. You cannot find your booking through their website after.
DO NOT USE

April 12, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are sorry to hear about your experience and understand your concern regarding the parking provider and access to booking details.

We must clarify that AirportParkingDeals.uk does not directly or indirectly operate any parking company. We act only as an airport parking comparison platform, allowing customers to compare and book services provided by independent parking operators.

We do not collect vehicles, store vehicles, operate drivers, close or control any parking provider’s operations, or manage the day-to-day service provided by any parking company.

If your booking was made through AirportParkingDeals.uk, you should have received a booking confirmation email with your reference number and booking details. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

We are also aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company. If your booking confirmation was issued by airportparkingdeals.co.uk, or if your booking reference follows a format such as AD-1-400000, this booking does not belong to AirportParkingDeals.uk.

Any additional charges, cancellation terms, or booking conditions applicable to bookings made through our platform are clearly mentioned on our website before booking. We do not hide additional fees from customers.

We have seen a repeated pattern of reviews that appear to relate to bookings made through another similarly named website or complaints about independent parking operators. These reviews can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to another company’s booking system, payments, customer records, or parking providers.

If you have been affected financially, charged unexpected fees, or believe you were misled, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund or chargeback options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

If you believe this booking was made through AirportParkingDeals.uk, please send us your booking confirmation email so we can verify it immediately.

Rated 1 out of 5 stars

Avoid at all costs

They charge £15 per airport drop off (one way) so when that’s added to your fee you’re no better off. Also, we endured a long wait at Heathrow for the pickup to the car park. Overall a very bad experience. Do not use.

April 9, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are sorry to hear about your experience and understand your concern regarding the airport drop-off charges and waiting time.

However, we must clarify that the booking reference you provided, AD-1-406653, does not belong to AirportParkingDeals.uk. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

Based on the reference provided, this booking was not made through our platform. We are also aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company.

AirportParkingDeals.uk does not directly or indirectly operate any parking company. We act only as an airport parking comparison platform, allowing customers to compare and book services provided by independent parking operators.

We do not collect vehicles, store vehicles, operate drivers, operate shuttle transfers, control waiting times, set airport drop-off charges, or manage the day-to-day service provided by any parking company.

Any additional charges applicable to bookings made through our platform are clearly mentioned on our website before booking. We do not hide additional fees from customers.

We have seen a repeated pattern of reviews that appear to relate to bookings made through another similarly named website or complaints about independent parking operators. These reviews can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to another company’s booking system, payments, customer records, or parking providers.

If you have been affected financially, charged unexpected fees, or believe you were misled, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund or chargeback options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

If you believe this booking was made through AirportParkingDeals.uk, please send us your booking confirmation email so we can verify it immediately.

Rated 1 out of 5 stars

AVOID AT ALL COSTS!!

AVOID AT ALL COSTS!!! Left waiting in the car park from midnight until 04:14. No one was answering the phone, or number was not recognised. Wasn't told about the extra car parking costs. Staff were rude. Absolutely shocking.

April 8, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are very sorry to hear about your experience and understand how stressful it must have been to wait for several hours late at night without clear communication.

However, we must clarify that the booking reference you provided, AD-1-404029, does not belong to AirportParkingDeals.uk. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

Based on the reference provided, this booking was not made through our platform. We are also aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company.

AirportParkingDeals.uk does not directly or indirectly operate any parking company. We act only as an airport parking comparison platform, allowing customers to compare and book services provided by independent parking operators.

We do not collect vehicles, store vehicles, operate drivers, manage phone lines for parking operators, control waiting times, set airport car park charges, or handle the day-to-day service provided by any parking company.

Any additional charges applicable to bookings made through our platform are clearly mentioned on our website before booking. We do not hide additional fees from customers.

We have seen a repeated pattern of reviews that appear to relate to bookings made through another similarly named website or complaints about independent parking operators. These reviews can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to another company’s booking system, payments, customer records, or parking providers.

If you have been affected financially, charged unexpected fees, or believe you were misled, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund or chargeback options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

If you believe this booking was made through AirportParkingDeals.uk, please send us your booking confirmation email so we can verify it immediately.

Rated 1 out of 5 stars

Absolute shocking behaviour

Absolute shocking behaviour. They don't pick up the phone, you call and call and eventually when they do they just lie to your face about timing! What started as a 20 min wait turned into 1 hour 45 mins. Just disgusting attitude. Companies like these should be shut down straight away, please do not use. Just pay to park in Stansted even if it costs more it's much better than wasting your time with these losers.

April 8, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are very sorry to hear about your experience and understand how frustrating it must have been to wait for your vehicle and struggle to get clear communication.

We must clarify that AirportParkingDeals.uk does not directly or indirectly operate any parking company. We act only as an airport parking comparison platform, allowing customers to compare and book services provided by independent parking operators.

We do not collect vehicles, store vehicles, operate drivers, control waiting times, manage phone lines for parking operators, or handle the day-to-day service provided by any parking company.

Any additional charges or cancellation terms applicable to bookings made through our platform are clearly mentioned on our website before booking. We do not hide additional fees from customers.

We are also aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company.

If your booking confirmation was issued by airportparkingdeals.co.uk, or if your booking reference follows a format such as AD-1-403613, this booking does not belong to AirportParkingDeals.uk. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

We have seen a repeated pattern of reviews that appear to relate to bookings made through another similarly named website or complaints about independent parking operators. These reviews can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to another company’s booking system, payments, customer records, or parking providers.

If you have been affected financially, charged unexpected fees, or believe you were misled, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund or chargeback options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

If you believe this booking was made through AirportParkingDeals.uk, please send us your booking confirmation email so we can verify it immediately.

Rated 1 out of 5 stars

Agree with other reviews

Agree with other reviews, too many hidden charges that aren’t clear until you’ve actually paid your money. When trying to cancel even though we did it within 24 hours, they still charged us a £20 admin fee. Essentially what looks like a good price is too good to be true advice to strongly avoid.

April 8, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are sorry to hear about your experience and understand your concerns regarding additional charges and cancellation fees.

We must clarify that AirportParkingDeals.uk does not directly or indirectly operate any parking company. We act only as an airport parking comparison platform, allowing customers to compare and book services provided by independent parking operators.

Any additional charges or cancellation terms applicable to bookings made through our platform are clearly mentioned on our website before booking. We do not hide additional fees from customers.

We are also aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company.

If your booking confirmation was issued by airportparkingdeals.co.uk, or if your booking reference follows a format such as AD-1-403613, this booking does not belong to AirportParkingDeals.uk. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

We have seen a repeated pattern of reviews that appear to relate to bookings made through another similarly named website or complaints about independent parking operators. These reviews can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to another company’s booking system, payments, customer records, or parking providers.

If you have been affected financially, charged unexpected fees, or believe you were misled, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund or chargeback options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

If you believe this booking was made through AirportParkingDeals.uk, please send us your booking confirmation email so we can verify it immediately.

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with the meet and greet parking service at Stansted Airport. On arrival, the driver was extremely late—by 1 hour and 30 minutes—which nearly caused me to miss my flight. Because of the delay, I was forced to pay extra £21 to drop off at the airport, when it should have been £10.
The issues didn’t end there. When I returned and went to collect my car, I was left waiting for another two hours before it was finally brought back to me. The lack of communication and organisation was incredibly frustrating.
Overall, the customer service was poor and the entire experience was stressful and unreliable. I would not recommend this service to anyone and will not be using it again.

March 31, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are very sorry to hear about your experience and understand how stressful it must have been to face delays both on arrival and return.

We must clarify that AirportParkingDeals.uk does not directly or indirectly operate any parking company. We act only as an airport parking comparison platform, allowing customers to compare and book services provided by independent parking operators.

We do not collect vehicles, store vehicles, operate drivers, control waiting times, manage airport drop-off charges, or handle the day-to-day service provided by any parking company.

Any additional charges applicable to bookings made through our platform are clearly mentioned on our website before booking. We do not hide additional fees from customers.

We are also aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company.

If your booking confirmation was issued by airportparkingdeals.co.uk, or if your booking reference follows a format such as AD-1-400000, this booking does not belong to AirportParkingDeals.uk. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

We have seen a repeated pattern of reviews that appear to relate to bookings made through another similarly named website or complaints about independent parking operators. These reviews can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to another company’s booking system, payments, customer records, or parking providers.

If you have been affected financially, charged unexpected fees, or believe you were misled, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund or chargeback options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

If you believe this booking was made through AirportParkingDeals.uk, please send us your booking confirmation email so we can verify it immediately.

Rated 5 out of 5 stars

good company

good feedback

April 5, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are sorry to hear about your experience and understand your frustration regarding the waiting time and the stickers placed on your vehicle.

However, we must clarify that the booking reference you provided, AD-1-405751, does not belong to AirportParkingDeals.uk. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

Based on the reference provided, this booking was not made through our platform. We are also aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company.

AirportParkingDeals.uk does not directly or indirectly operate any parking company. We act only as an airport parking comparison platform, allowing customers to compare and book services provided by independent parking operators.

We do not collect vehicles, store vehicles, operate drivers, place stickers on vehicles, control waiting times, or manage the day-to-day service provided by any parking company.

Any additional charges applicable to bookings made through our platform are clearly mentioned on our website before booking. We do not hide additional fees from customers.

We fully appreciate that genuine customer reviews help other passengers make informed decisions. However, reviews relating to bookings made through another website or complaints about an independent parking operator can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to another company’s booking system, payments, customer records, or parking providers.

If you have been affected financially, charged unexpected fees, or believe you were misled, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund or chargeback options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

If you believe this booking was made through AirportParkingDeals.uk, please send us your booking confirmation email so we can verify it immediately.

Rated 1 out of 5 stars

Avoid this company

Avoid this company, they took our car and when we came back they didn't pick up the phone, people waited 3hours for their cars, we also spent 3 hours at the airport to get back our car, they hide extra cost for the car park 26£ for orange short stay car😡😡😡😡 somone called to the police to get to know where is it car

April 5, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are very sorry to hear about your experience and understand how frustrating and stressful it must have been to wait several hours for your vehicle.

We must clarify that AirportParkingDeals.uk does not directly or indirectly operate any parking company. We act only as an airport parking comparison platform, allowing customers to compare and book services provided by independent parking operators.

We do not collect vehicles, store vehicles, operate drivers, control waiting times, set airport car park charges, or manage the day-to-day service provided by any parking company.

Any additional charges applicable to bookings made through our platform are clearly mentioned on our website before booking. We do not hide additional fees from customers.

We are also aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company.

If your booking confirmation was issued by airportparkingdeals.co.uk, or if your booking reference follows a format such as AD-1-403613, this booking does not belong to AirportParkingDeals.uk. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

We have seen a repeated pattern of reviews that appear to relate to bookings made through another similarly named website or complaints about independent parking operators. These reviews can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to another company’s booking system, payments, customer records, or parking providers.

If you have been affected financially, charged unexpected fees, or believe you were misled, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund or chargeback options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

If you believe this booking was made through AirportParkingDeals.uk, please send us your booking confirmation email so we can verify it immediately.

Rated 1 out of 5 stars

DON’T USE THESE COWBOYS THEY WILL USE YOUR CAR AS THEIR PERSONAL TAXI!

Shocking……they disconnect your camera so you can’t see where vehicle has been…. Tell you they will be with you in 20 minutes once you call them after clearing baggage hall-LIARS!! We waited 80 minutes in the freezing cold, only to be told countless times that they were on their way….guy in the office was a gutless wonder who liked to abuse you over the phone, scumbags…..DO NOT TOUCH with a barge pole! Also used over 500 miles in our car and disconnected the camera!

March 30, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we'd like to investigate the concerns you've raised. Please provide your booking reference number so we can verify the details and review your experience thoroughly.

Rated 1 out of 5 stars

they have collected my car on 19/03/26…

they have collected my car on 19/03/26 around 5am , on the same day have tracked my my car , movements around reading and Gatwick airport, they use costumers cars to move around, i have not give theme permission to drive my car , all over the place , i have to call one off my staff to collect the car , despiste various calls they can tell her is my car ,
avoid this scammers, i,m know intend take legal action against this company ,
absolute scammers AVOID

March 19, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are very sorry to hear about your experience and understand how concerning this situation must have been.

We must clarify that AirportParkingDeals.uk does not directly or indirectly operate any parking company. We act only as an airport parking comparison platform, allowing customers to compare and book services provided by independent parking operators.

We do not collect vehicles, drive customer cars, store vehicles, manage drivers, control parking compounds, or handle the day-to-day operations of any parking provider.

We are also aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company.

If your booking confirmation was issued by airportparkingdeals.co.uk, or if your booking reference follows a format such as AD-1-403613, this booking does not belong to AirportParkingDeals.uk. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

We fully appreciate that genuine customer reviews help other passengers make informed decisions. However, reviews relating to bookings made through another website or complaints about an independent parking operator can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to another company’s booking system, payments, customer records, or parking providers.

If you have been affected financially, believe your vehicle was misused, or wish to take the matter further, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund, chargeback, or legal options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

If you believe this booking was made through AirportParkingDeals.uk, please send us your booking confirmation email so we can verify it immediately.

Rated 1 out of 5 stars

Don’t use this company absolutely…

Don’t use this company absolutely diabolical service and staff have no customer service skills. Tried saying we needed to wait an hour to get our car back yet we payed for the service and provided details of our arrival back. When I said this was ridiculous he stated that the flight could have been delayed and there was 7 cars in front of us. I said the flight was on time and it’s duty to be here as that’s what im paying you for. AVOID AVOID AVOID.

March 21, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are very sorry to hear about your experience.

We must clarify that AirportParkingDeals.uk does not directly or indirectly operate any parking company. We act only as an airport parking comparison platform, allowing customers to compare and book parking services provided by independent parking operators.

Based on the nature of your review, it appears this relates to the conduct or service of a parking operator, not AirportParkingDeals.uk directly. We do not manage vehicle collections, operate drivers, control waiting times, or handle the day-to-day service provided by the parking company.

We are also aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company.

If your booking confirmation was issued by airportparkingdeals.co.uk, or if your booking reference follows a format such as AD-1-403613, this booking does not belong to AirportParkingDeals.uk. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

We fully appreciate that genuine customer reviews help other passengers make informed decisions. However, reviews relating to bookings made through another website or complaints about an independent parking operator can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to another company’s booking system, payments, customer records, or parking providers.

If you have been affected financially or believe you have been misled, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund or chargeback options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

If you believe this booking was made through AirportParkingDeals.uk, please send us your booking confirmation email so we can verify it immediately.

Rated 1 out of 5 stars

The worst experince ever..they charge…

The worst experince ever..they charge me the drop off ticket plus the normal booking and when i picked my car extra 14£ for 1h late..ripped off..don t book..plus my hand brake was damage..and missing stuff from from my trunk

March 15, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Thank you for your review. We are very sorry to hear about your experience.

We must clarify that any booking reference in the format AD-1-402480 does not belong to AirportParkingDeals.uk. Our booking references are issued based on the airport code, for example LHR for Heathrow and STN for Stansted.

Based on the reference provided, this booking was not made through our platform. We are also aware of another website using a very similar name, airportparkingdeals.co.uk, which has caused confusion among some customers. AirportParkingDeals.uk and airportparkingdeals.co.uk are not the same company.

We fully appreciate that genuine customer reviews help other passengers make informed decisions. However, reviews relating to bookings made through another website can unfairly damage our business and the hard work of our team.

Please check your booking confirmation email carefully and contact the company shown on that confirmation, as we do not have access to their booking system, payments, customer records, or parking providers.

If you have been affected financially or believe you have been misled, we recommend contacting the relevant authorities and/or your card issuer to seek guidance on possible refund or chargeback options.

If this review was intended for airportparkingdeals.co.uk, we kindly ask that you consider removing it from our Trustpilot profile and posting it on the correct company profile here:
https://uk.trustpilot.com/review/airportparkingdeals.co.uk

Rated 1 out of 5 stars

This is a very dodgy company. AVOID

This is a very dodgy company. Trading as Smartmeetandgreet Ltd. DO NOT USE.
We booked for meet and greet and parking for one day at Stansted Airport. AFTER we booked online we had an email saying we had to pay an extra £10 for car park entrance and £10 exit fee. £20 extra to the quote.
We arrived at 5am to Orange short stay car park for handover. There was no signage to say where to meet in a packed car park. Eventually we had to ring them and they said they were at row H. Two men were standing there, they had no branding or even yellow tabards. They made us pay the entrance fee before they would take our car key. All a bit random. They clearly weren’t official P & R sanctioned by Stansted.
When we came to pick up we phoned after the plane landed. They said it will be an hour before we could have the car. When we went to where we had handed over there was nobody there. We had to ask random people if they worked for Meet and Greet. Nobody did. Eventually our car turned up. The driver handed us the key and the car park exit ticket to pay and then disappeared.
The car was covered in mud and the Dash Cam had been ripped off with the cable hanging down from the roof. They had used 1/4 of a tank of petrol and the mileage seemed higher by about 200 miles. They obviously did not want us to see what they had done with the car during the day and may have been using it for transferring drivers to whichever field they were keeping it in or, as someone suggested to me lending it to a courier mate who used it for deliveries during the day. AVOID

March 7, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we'd like to investigate the concerns you've raised. Please provide your booking reference number so we can verify the details and review your experience thoroughly.

Rated 1 out of 5 stars

avoid this company

I booked Park & Ride parking but cancelled it less than an hour later because I changed my mind. Despite cancelling so quickly, £12 was deducted from the refund. On top of that, you also have to pay the £12 airport drop-off charge. With these extra costs and deductions, it doesn’t feel like good value for airport parking. I wouldn’t recommend it based on my experience. AVOID THIS COMPANY!!

March 8, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we'd like to investigate the concerns you've raised. Please provide your booking reference number so we can verify the details and review your experience thoroughly.

Rated 1 out of 5 stars

What a scam these people are running

What a scam these people are running. I used airportparkingdeals. They are just a middle man skimming. Payment was made to another company called Tekono. I have given more than 72 hours notice of my cancellation and they want to take almost half of it for a cancellation fee. Absolute crooks. I wish I could really express myself in this review the good old fashion way. DO NOT USE THEM.

March 7, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we're sorry to hear this. Could you please provide your booking reference number so we can investigate your experience and get back to you? Thank you.

Rated 1 out of 5 stars

Unreliable and dirty

This is my experience:
1. On my way out I followed the instructions and called 25 mins before arriving at the airport, but despite numerous attempts, I could only get through once I arrived at the airport. Nobody answered the phone, they did not listen to the messages either, so I had to wait around 30 mins - I always leave sufficient time when flying so no a problem, but take it into consideration if you plan to book with them.
2. on my way back I ignored the instructions - they say to call only once baggage has been collected- and I called as soon as I landed. I got off the plane, went throuh security, collected baggage... I still waited another 30 mins.
3. Car was absolutely disgusting, full of mud everywhere out and in- you would expect them to put some protection on the inside if they park it on a muddy field, they don't. You woul expect them to get in and out carefully to avoid unnecessary mess, again, they don't, door lining was also full of mud, there was mud even in the steering wheel.
4. You have to pay extra to get in and out of the airport, but that is explained when you book.
All in all, more inconvenient than just booking a parking with a transfer, in my experience is quicker, more reliable and you park in tarmac not in a muddy field.

February 21, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we're sorry to hear about your experience. We'd like to investigate this further, but we're unable to locate your booking based on this review. Could you please reply with your booking reference number so we can look into the matter and respond accordingly? Thank you.

Rated 1 out of 5 stars

At Heathrow this company needs alot of Help

At Heathrow this company needs alot of polishing from customer service and communication.. Also not mentioned I had to pay £7 when collecting car from the drop off.. When actually says in their print collect car from level 4 Sand R row..

They don't answer phone Quicky and my usb cigarette charger is missing from my vehicle..
Not worth using very unprofessional company.. Should be reported..

February 21, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we're sorry to hear about your experience. We'd like to investigate this further, but we're unable to locate your booking based on this review. Could you please reply with your booking reference number so we can look into the matter and respond accordingly? Thank you.

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