Airport Parking Deals Reviews 

142
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 128 reviews, most reviewers were let down by their experience overall. Customers frequently complained about unexpected extra fees requested at the airport and unhelpful communication when trying to contact support. People also experienced extremely long delays waiting for drivers to collect or return their vehicles. Consumers reported feeling stressed and frustrated due to disorganized arrangements and unprofessional staff behavior. Some people were satisfied with the competitive prices offered and found the initial booking process straightforward. Reviewers occasionally noted that individual staff members were polite and provided a smooth experience. Consumers also mentioned that the overall drop-off was convenient when everything went according to plan.

What people talk about most

Service

Reviewers highlight negative aspects of service, consistently reporting extreme frustration with lengthy... See more

Staff

Clients share negative opinions on staff, consistently describing them as unhelpful and unprofessional.... See more

Price

Consumers find price to be a source of frustration due to unexpected additional costs. Reviewers noted that... See more

Booking process

Users describe negative interactions with the booking process, highlighting a lack of transparency regarding... See more

Customer service

People report negative experiences with customer service, highlighting extreme difficulties in reaching... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Under no circumstances use this bunch of cowboys. You are asked to park your car in the Orange parking area of Stansted Airport awaiting collection by a cowboy. What they don't tell you is that it co... See more

Company replied

Rated 1 out of 5 stars

We booked parking meet and greet at Heathrow, we selected the option that looked best with Heathrow Premium Parking. When we called in as instructed 30 minutes away from Heathrow we were told that Hea... See more

Rated 2 out of 5 stars

drop off easy? collection i actually called the number requested at 12:45am and he answered spoke and literally fell asleep during the call and made my partner listen to him literally snoring .. tyres... See more

Rated 1 out of 5 stars

At Heathrow this company needs alot of polishing from customer service and communication.. Also not mentioned I had to pay £7 when collecting car from the drop off.. When actually says in their pri... See more

Company replied


Company details

  1. Parking Lot
  2. Valet Parking Service

Written by the company

AirportParkingDeals.uk is a UK-based airport parking comparison platform that helps travellers compare and book cheap, secure, and convenient airport parking across major UK airports, including Heathrow, Gatwick, Manchester, Stansted, and Birmingham. We compare meet and greet parking, park and ride services, and on-airport car parks, allowing customers to find the best airport parking deals based on price, distance to terminal, and service quality. Our platform partners with trusted and vetted parking operators to provide reliable service, transparent pricing, and a smooth booking experience. Whether you need long stay airport parking, short stay parking, or last-minute deals, AirportParkingDeals.uk makes booking simple and stress-free. We are focused on helping UK travellers compare airport parking, save money, and book with confidence. Important: AirportParkingDeals.uk is not affiliated with airportparkingdeals.co.uk or any similarly named websites. Always ensure you are using our official domain when booking.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

142 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(142)

128 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

The attendant was courteous. He had a problem delivering a car to another customer and he was informative abouf what wqs happening and apologise for the delay.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Dodgy company

I booked parking at Stansted through this company disguising under umbrella of Meet & Greet. Later when I read the procedures of checking in and collecting a car, I realised that this is a dodgy company: you leave the car to some unknown people, they take it god knows where, and you may not see your car again. Cheap price tricked you; you need to pay extra (unknown amount) on both entry and exit. Finally, when I decided to cancel my booking the "company" did not give refund because it was less than 72 hours before the flight. I am going to report to my bank and claim the refund of payment given to illegal company, and I would like to give a warning to others.

January 29, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we're sorry to hear this. Could you please provide your booking reference number so we can investigate your experience and get back to you? Thank you.

Rated 1 out of 5 stars

RIP off - avoid

I was lead to believe I was booking the meet and greet service at Stansted airport- only when I made payment I found out you have to pay another £10 to enter the short stay car park - phone a number and someone will meet you and take car. Only then did I google this company and read that many people had to wait a long time for a driver and I have no idea where they take your car. I cancelled by email and despite taking out free cancellation insurance for extra I eventually was told I would only be reimbursed for part of my payment as they levy a £20 cancellation charge.
To date I have not been refunded!!!

January 25, 2026
Unprompted review
Airport Parking Deals logo

Reply from Airport Parking Deals

Hi, we'd like to investigate your feedback, but we're unable to identify your booking from this review. Please share your booking reference number so we can look into the matter.

Rated 5 out of 5 stars

Low price excellent service

It was at a fraction of a price in comparison to Heathrow parking.
The pick up and drop off was excellent.
Maybe some exact pictures for drop off would do good for people like me who are very new to this service.
The car was in good nick as we left it.
All in all a very satisfying experience. Would recommend and use it again if I have too

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

New Year return to UK 12 Jan 2026.

New Year return to UK 12 Jan 2026.
After a long break away on holiday & returning to UK, it was really great to discover that a reliable company would be returning my vehicle promptly at the airport terminal.
Once I collected my luggage & made the call, my vehicle was with me at the car park within 30mins.
Driver was polite & courteous.
I found the service excellent 👌 & will definitely be using this service again in the future.
Thanks for an excellent service.
Regards Tony

January 12, 2026
Unprompted review
Rated 4 out of 5 stars

The instruction is very clear and easy…

The instruction is very clear and easy to follow; The driver kindly left some space for me to load the luggage; All things are very smooth.
The only thing is the hood seems a little bit dirty i don know know what that is coming from but there's some red brick debris, but no damage to the car at all so not a big issue; It took a little bit of wait to pick up the car when we back due to the cold weather I presume.
All in all I would use them again.

January 1, 2026
Unprompted review
Rated 2 out of 5 stars

Easy to book BUT

Easy to book BUT: there is no information that apart from the fee you have to pay £20 additionally to enter and exit the carpark. They only inform you about this when you get a confirmation email. I called them 5 min later to cancel to find out there is £20 cancelation fee. Also, the email they provided is not working.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Amazingexperience

It was a nice experience. The drop off was on time and very easy, and it made our journey so peaceful.
The pick was amazing too, had to wait a bit but we utilised that time for our dinner and it all fit in perfectly.

December 29, 2025
Unprompted review
Rated 3 out of 5 stars

Difficult

Easy to book but when I had to contact to change pick up date it was very difficult as the number given for alterations repeatedly said that I did dot have a booking with them. Eventually found a mobile number and made the change. When I arrived to pick up the car they had forgotten about the change of date and I had to wait for more than an hour for the car to come to the airprt

December 29, 2025
Unprompted review
Rated 4 out of 5 stars

Drop off and collection was good

Drop off and collection was good, only issue was that the main number you have to call when you are on your way to the airport goes unanswered and the mail box was full. Had to call numerous times to get hold of someone. Same issue on our return

December 26, 2025
Unprompted review
Rated 4 out of 5 stars

Easy service

Easy service. Good communication when dropping off and collecting the vehicle with minimal wait time. Be advised you will need to pay the £7.50 car parking charge for drop off and collection which wasn’t highlighted enough with the booking, despite this it still made it slightly cheaper than other companies. I would use again.

December 4, 2025
Unprompted review
Rated 2 out of 5 stars

No desk, and added fees for the car park

It was not made clear to me that there was no check-in desk in the car park for this company. That needs to be made clearer during the booking process. In addition, when I have used such services before, fees for the short-term car park have been included in the fee. Due to delays when arriving and discovering there was no desk I ended up paying £21 for the short-term car park, which added considerably to the cost of the booking. That said, the service was courteous.

December 16, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look