Drop the Meerkat - I just took out a personal policy with Alan Boswell Insurance Group for landlord cover – and was genuinely astonished. I’d originally got a quote from them, then compared it on a wh... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Over the years l have used many agents for my insurance. Tired of inefficiency and high premiums l searched for a reliable company. I read the reviews which to be honest l always take with a pinch of... See more
Company replied
Whilst it has cost me more to do so, our policy is now more accurate after acquiring an up to date valuation of the rebuild costs, at your suggestion.
Company replied
My rental property s boiler was not working . I have an emergency landlord cover and it took only 24 hours from the claim to the boiler being fixed . Thanks for getting me a good cover to repair m... See more
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Company details
- Insurance Broker
- Business Insurance Company
- Caravan and Motorhome Insurance Company
- Financial Consultant
- Insurance Company
- Landlord Insurance Company
Written by the company
Straightforward independent advice from the experts. Speak to us today about insurance, financial planning and risk management for you and your business.
Contact info
Prospect House, Rouen Road, NR1 1RE, Norwich, United Kingdom
- 01603 218000
- hello@alanboswell.com
- alanboswell.com
4.3
Excellent
282 reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Alan Boswell Group
Thank you for your 5-star review!
We have always worked with Nick Drew…
We have always worked with Nick Drew and he is really the most amazing, wonderful and excellent person when it comes to sorting out our slightly complicated insurance needs! Huge thanks to him for always doing a great job
January 31, 2024
Reply from Alan Boswell Group
We're pleased to hear you've been happy with Nick's service! Thank you for leaving us a review.
Reply from Alan Boswell Group
Thank you for your 5-star review!
Sorted as needed and person I deal with…
Sorted as needed and person I deal with is good 3 year running
January 31, 2024
Reply from Alan Boswell Group
That's great to hear, thank you for leaving us a review.
I've just switched to ABG consolidating…
I've just switched to ABG consolidating two landlord policies under one roof. Early days but so far a very positive experience- it makes a refreshing change to have a named individual to deal with (who is also human not a bot!) with a direct dial number and who picks the phone up (or gets back promptly) when I call! So many companies nowadays do anything but.
January 12, 2024
Unprompted review
Reply from Alan Boswell Group
It's fantastic to hear how happy you've been with our service! Thank you for taking the time to leave us a review.
Reply from Alan Boswell Group
Thank you for leaving us a review.
Insurance renewal
Extremely helpful on the phone when renewing my insurance. The man was able to get me a cheaper deal and came back very quickly to inform me. I never have to wait long on the phone when calling the company.
November 30, 2023
Reply from Alan Boswell Group
It's great to hear how helpful you found us! Thank you for taking the time to leave us a review.
Professional, fair pricing
Professional, good service, reminder emails, fair pricing
November 30, 2023
Reply from Alan Boswell Group
Thank you for leaving us a review.
I don't think this was transparent for…
I don't think this was transparent for the customer. This customer needed so gone to explain charges face to face, and is no longer able to receive reminders online as they cannot use computers or Internet and don't follow information given on the phone.
November 30, 2023
Reply from Alan Boswell Group
Thank you for taking the time to leave us a review. We can often accommodate face-to-face meetings if necessary in one of our offices. We're happy to make adjustments if required by the client. Please contact your broker by email or give us a call on 01603 218000 and we can help arrange alternative communication means.
The price is always good and the staff…
The price is always good and the staff are very helpful
November 30, 2023
Reply from Alan Boswell Group
Perfect! Thank you for your review.
Reply from Alan Boswell Group
Thank you for taking the time to leave us a review.
Reply from Alan Boswell Group
That's great to hear! Thank you for taking the time to leave us a review.
The sales person knowledgeable and kind
October 31, 2023
Reply from Alan Boswell Group
That's great to hear, thank you for your feedback.
efficient and easy to renew
October 31, 2023
Reply from Alan Boswell Group
Thank you for taking the time to leave us feedback.
Sky high price rises by Alan Boswell have increased my…
Alan Boswell have increased my landlords buildings insurance by 19% since last year. In a cost of living crisis, and sky high mortgage rates this is a complete disgrace. Blatant profiteering. Go elsewhere and get lots of other quotes.
November 1, 2023
Unprompted review
Reply from Alan Boswell Group
We're sorry to hear you weren't happy with the price of your insurance. As a broker we can only work with the quotes available from the insurers we use and unfortunately rates have gone up across the board due to inflationary costs. If you would like us to investigate this further, please contact us at feedback@alanboswell.com.
Answered the phone quickly and in clear…
Answered the phone quickly and in clear English.polite efficient service and answered all my questions.
October 31, 2023
Reply from Alan Boswell Group
Perfect! Thank you for leaving us feedback.
Quick and efficient service
October 31, 2023
Reply from Alan Boswell Group
Thank you for taking the time to leave us a review.
Outstanding Support from Fraser and Team
Fraser and his team have been an invaluable asset to our company, offering outstanding support and expertise. We highly recommend their services and look forward to our continued partnership.
October 31, 2023
Reply from Alan Boswell Group
It's fantastic to hear how helpful Fraser has been! Thank you for leaving us a review.
Reply from Alan Boswell Group
Thank you for taking the time to leave us a review.
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