ALK Plumbing & Drainage Reviews 100

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

What a fantastic company to deal with. These guys are a breath of fresh air. Having been let down by other plumbers who promised to turn up and ultimately let us down after messing us about an... See more

Rated 5 out of 5 stars

Had an emergency with an old disused swimming pool which suddenly started filling up with water. Glen arrived within an hour, had parts on his van which made the repair job quicker (no need to go to p... See more

Rated 5 out of 5 stars

Excellent service 10/10. Noticed a potential leak under our driveway. Glen came out to investigate within 30 mins of our call. Arranged to come back next day (at weekend to fix). Amazing service, sort... See more

Rated 5 out of 5 stars

Had an issue with a blocked drain (outside my house) on a bank holiday Monday. Terrible situation as toilets didn’t flush properly anymore and didn’t want to wait as it seemed to get worse by the hour... See more

Company details

  1. Plumber

Information provided by various external sources

Our engineers have years of experience behind them and their vans are fully stocked to ensure nearly all plumbing problems can be solved on our first visit. All plumbing jobs are carried out in a quick and professional manner and the engineers will fully explain what work has been carried out for you and any remedial work that needs to be done. So for peace of mind you only need to call us once for a service you will be more than happy with.


Contact info

4.9

Excellent

TrustScore 5 out of 5

100 reviews

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Rated 5 out of 5 stars

Sunday leak

Called out early Sunday morning to leak in rental property. Glen attempted promptly, solved the issue and gave tenant good advice. Many thanks, would use again.

January 28, 2024
Unprompted review
Rated 5 out of 5 stars

A true emergency response

Called at 11.30pm and Glenn arrived about midnight. Had a leak which was causing water to drip through the kitchen ceiling. Glenn identified the problem and enabled me to take precautionary measures until he and a colleague came the following day to fix it. Our loss of hot water and heating was less than a day. I had not expected the issue to be resolved so quickly. Excellent service.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Came within the hour and on a Saturday.
Had just the right equipment and sorted out the problem within 45 minutes.
I would certainly recommend Glen to others in the same situation as us of a blocked outside drain.
Well done ALK.

December 16, 2023
Unprompted review
Rated 5 out of 5 stars

I thought the service was excellent…

I thought the service was excellent phone them at 7 o’clock in morning by 830 there was some one here to have a look. Then the same day the job was done which I think was a job well done because i could have been with out water until it was done

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

We have used ALK three times now

We have used ALK three times now. They answer the phone, come out in emergencies, do the job well and are polite with reasonable fees. What more could you want? One number you can be sure I’ll hang onto.

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company in every way.

ALK Plumbing carried out a difficult refurbishment to our flat in Becket House. Nothing was too much trouble for them, they even continued to work when the lifts were out of order, carrying heavy plasterboard up 85 steps.
Their work is to the highest standard and I would not hesitate to recommend this company to anyone.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

I called ALK to unblock a drain at my…

I called ALK to unblock a drain at my house.
The price was very competitive and they arrived promptly within 45 minutes.
Glen was very friendly and knowledgeable and had the drain unblocked within minutes.Would highly recommended and use again.
Thanks again Glen-
Danny-Grays

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

The best

The best - these guys found and repaired a sealed cistern system without any damage to the tile surround. Professional, prompt, knowledgeable, and helpful.
Highly recommend.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Super fast response to my call

Super fast response to my call. Plumber was here within the hour. Friendly, knowledgeable guy, who sorted out my washing machine/plumbing problems extremely quickly and competently. Would highly recommend

August 15, 2023
Unprompted review
Rated 5 out of 5 stars

Honest and Transparent & great customer service

I have rarely come across someone in the plumbing / services sector who is so prompt, efficient, honest and knowledgeable! In less than a day of registering my enquiry (noting the query was raised at the weekend too!!!) I heard back from Glen and he offered to come round and view the plumbing issue so that he could get a good sense of what the issue was, how it could be solved and his recommendation as to how it could be moved forward. What initially appeared (to an untrained plumbers eye like mine) to be a simple fix in reality wasn't, but instead of just giving a price he clearly explained exactly what would need to happen and why (and in fact I had to push for a price as he was clearly suggesting it wasn't worth the money to have the work done). I wasn't being fed a line at all. In fact I was surprised with his honest recommendation workaround which would not require his services. There was absolutely nothing in it for him and I truly thank him for his honesty and transparency. Brilliant customer service and I would highly recommend him!

August 14, 2023
Unprompted review
Rated 5 out of 5 stars

Very reliable company

Called Glen to inspect some leaking pipework to one of the riser cupboards in our residential building.
He arrived within the hour and carried out the repair promptly. Very fair price and a really nice chap.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

Called ALK plumbing this morning with…

Called ALK plumbing this morning with an emergency issue we had in our cafe, I explained that we needed to job done urgently before the lunch rush. Glen arrived with the hour and fixed our issue straight away. Very professional, highly recommend.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great service from this company …

Great service from this company this evening. They arrived within an hour to deal with a blocked drain. The drain was flushed and unblocked and the source of the problem was identified. The guys were polite, explained what they were doing and put everything back as they found it.
Highly recommend

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Toilet flusher repair

After using a previous company who unfortunately had broken our toilet flusher system whilst trying to repair a leak on a flush pipe, we contacted ALK to help and resolve the problem which they did! The problem was resolved and the leak was even looked at, the communication was so quick and both Glen & Ricky were really helpful and professional. Definitely recommend and will reuse them if we ever needed to.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

The Sherlock Holmes and Dr Watson of…

The Sherlock Holmes and Dr Watson of the plumbing and drainage industry! Rick and Glen solved a drainage issue that had puzzled other plumbers and even Dyno-Rod. We were so grateful for their prompt response and for explaining the problem and giving us advice should we have any further issues.

July 3, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing! I had a massive leak in the kitchen this morning and they came to my house within 15 minutes after my call. It took less than an hour to fix the leak and change the tap. Very happy with quality work Glen did. Highly recommended!

June 28, 2023
Unprompted review

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