All Home Repairs 24/7 Reviews 893

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 748 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the staff. Many people appreciate the quick response times and the helpful, knowledgeable engineers who resolve issues promptly and effectively. Reviewers frequently mention the positive attitude and clear communication from both phone support and on-site technicians, making the overall experience stress-free and reassuring. However, some customers noted issues with contact and communication, experiencing unreturned calls or messages and difficulty reaching anyone to resolve problems. A few other people also felt that the pricing was high, particularly for emergency call-outs or for services that acted as a middleman, and some experienced situations where the problem was not fully resolved or the service was not provided as expected.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and recommending the... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, polite, and... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding costs competitive and... See more

Customer communications

People report ambiguous experiences with contact, with some customers expressing high satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The one point of contact for the initial query probably saved many hours of ringing round random plumbers in the hope one would be available at short notice. Finding a water leak, mid-afternoon on a... See more

Company replied

Rated 5 out of 5 stars

Polite & efficient phone staff, call answered quickly and efficiently. Engineer was late due to going to the wrong postcode but once arrived, he was knowledgeable, friendly and professional. He got... See more

Company replied

Rated 5 out of 5 stars

I contacted customer relations by phone and spoke to Nat. She was very professional and friendly and ensured that our electrical problem was dealt with that day. I was impressed with the way in which... See more

Company replied

Rated 5 out of 5 stars

Rang AHR for help with a blocked drain. Kept informed of progress by AHR. Drainage engineer arrived within 90minutes. Engineer diagnosed the problem as a collapsed pipe. Arranged to repair it two da... See more

Company replied


Company details

  1. Plumber
  2. Appliance Repair Service
  3. Drainage Service
  4. Electrician
  5. Emergency Locksmith Service
  6. Gas Engineer

Written by the company

Providing Swift, Reliable Home Repairs with a Commitment to Premium Quality and Customer Satisfaction


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

893 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

A fast and efficient service on a bank…

A fast and efficient service on a bank holiday. Put our minds at ease. Damon arrived promptly as promised. He was professional, understanding and resolved the issue quickly. Would definitely use this service again.

May 4, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We know how stressful home issues can be over a bank holiday, so we’re really pleased we could provide a fast and efficient service that helped put your minds at ease.

It’s great to hear Damon arrived promptly as promised and delivered such a professional and understanding service while resolving the issue quickly for you.

Providing reliable emergency support with friendly, professional engineers is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

We’ll be sure to pass your kind words on to Damon — he’ll be really pleased to hear it!

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 4 out of 5 stars

Very good service

Very good service
Overall was very good and fixed
The issue we had
Thank you for the great service

May 5, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you for your 4⭐ review — we really appreciate your feedback!

We’re delighted to hear the issue was successfully fixed and that you were happy with the overall service provided.

Your support means a lot to the team at All Home Repairs 24/7, and we’re really glad we could help.

Thank you again for choosing us — we’re always here whenever you need us!

Rated 5 out of 5 stars

AMAZING SERVICE!

AMAZING SERVICE!! We came home after our holiday to find a leak in our ceiling and we obviously panicked!
After an hour on the phone and no luck from our home insurance, we called Holyhead Plumbing. From the moment we spoke to Josh on the phone he completely reassured us and put us at ease immediately, being totally compassionate and understanding. A little over two hours, not only had a lovely plumber come to help us, he sorted the problem with no fuss, no mess and totally sorted the problem out.
We cannot fault this amazing company, their faultless service and advice, and have given us confidence in a trade which we would absolutely recommend to anyone. Thank you so much!

May 7, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your incredible 5⭐ review — we truly appreciate you taking the time to share such amazing feedback!

We can only imagine how stressful it must have been coming home from holiday to discover a leak in your ceiling, especially after struggling to get help elsewhere, so we’re absolutely delighted we could step in and support you when you needed it most.

It’s fantastic to hear Josh was able to reassure you straight away and help put you at ease with a compassionate and understanding approach. We know situations like this can feel overwhelming, so providing calm and supportive communication is incredibly important to us.

We’re also so pleased the engineer was able to attend quickly and resolve the issue efficiently with no fuss or mess. Providing fast, professional service alongside genuine customer care is exactly what we aim for at All Home Repairs 24/7.

Your kind words about the trust and confidence we’ve given you genuinely mean a lot to the whole team.

We’ll be sure to pass your amazing feedback on to Josh and the engineer involved — they’ll be absolutely delighted to hear this!

Thank you again for your recommendation and support — we’re always here whenever you need us!

Rated 5 out of 5 stars

Needed an electrician urgently on a…

Needed an electrician urgently on a bank holiday Monday for my elderly parents. From start to finish everything went perfectly, AHR 24/7 were efficient, polite, understanding and arranged an electrician swiftly.
The electrician text letting me know exactly when he would arrive and fixed the problem quickly and more importantly was trustworthy and treated my elderly parents with respect, care and had a very good manner.

May 4, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We know how important it is to get reliable help quickly in situations like this, especially on a bank holiday and when elderly parents are involved, so we’re really pleased we could provide the support you needed.

It’s wonderful to hear everything went smoothly from start to finish and that the electrician kept you updated with clear communication about arrival times. We’re especially pleased to hear your parents were treated with such respect, care, and professionalism throughout the visit — that level of customer care means a great deal to us.

Providing fast, trustworthy, and compassionate service is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to the whole team.

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Excellent service by Oliver

Excellent service by Oliver. He was professional and explained perfectly all the situation with my blocked sink. I received the service the day after my call at the time we agreed. Good job!

May 7, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear Oliver provided such a professional service and took the time to clearly explain everything regarding your blocked sink. It’s great to know the appointment took place exactly as agreed and that you were happy with the overall experience.

Providing reliable service with clear communication is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

We’ll be sure to pass your kind words on to Oliver — he’ll be really pleased to hear it!

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Highly recommend this service

Highly recommend this service. I had an old leaking stopcock that needed to be cut-out and replaced urgently. I called the service and within 30 minutes Neil arrived. He went above and beyond to get the repair complete and leave me with running water. The quote remained the same even though it took longer to fix the issue. I would definitely use the service again.

May 6, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We’re delighted to hear we could respond quickly to your urgent issue and that Neil was able to get to you within 30 minutes. It’s great to know he went above and beyond to complete the repair and make sure you had running water again.

We’re especially pleased to hear the quote remained the same despite the job taking longer than expected — providing honest and reliable service is exactly what we aim for at All Home Repairs 24/7.

We’ll be sure to pass your kind words on to Neil — he’ll be absolutely delighted to hear this!

Thank you again for your recommendation and support — we’re always here whenever you need us!

Rated 5 out of 5 stars

Amazing service from the first phonecall

Amazing service from the first phonecall with Alex to the work being done by Xavi and his coworker. Everything was explained step by step and the job was completed with 2 hours of first phonecall. Would highly recomend.

May 4, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear you had such a positive experience from your very first phone call with Alex through to the work completed by Xavi and his colleague. It’s great to know everything was explained clearly step by step and that the issue was resolved so quickly within just a couple of hours.

Providing fast, professional service with clear communication throughout is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

We’ll be sure to pass your kind words on to Alex, Xavi, and the team — they’ll be absolutely delighted!

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

A very helpful young lady on the phone…

A very helpful young lady on the phone and a professional and efficient engineer, especially on a bank holiday.

May 4, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you received such helpful support over the phone and that the engineer provided a professional and efficient service, especially on a bank holiday when urgent help is needed most.

Providing reliable, friendly support at all times is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to the whole team.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

I found my experience really easy to deal with

I found my experience really easy to deal with and professional, Mia who answered my call talked me through step by step and kept me updated until the engineer arrived which was prompt. I would definitely recommend

May 4, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear you found the whole experience easy and professional from start to finish. It’s great to know Mia guided you through everything step by step, kept you updated throughout, and helped make the situation less stressful while waiting for the engineer to arrive.

Providing clear communication and prompt, reliable support is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

We’ll be sure to pass your kind words on to Mia and the team — they’ll be really pleased to hear it!

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 1 out of 5 stars

Money grabbing and totally unreliable

They let us down REALLY badly when we had a plumbing emergency at 9pm. We searched for a local firm and found something called Bangor Plumbing Services - they even had a local phone number. This turned out to be All Home Repairs. They asked for 50% payment upfront and we were desperate so we paid £180. I then got a WhatsApp to say a plumber would be leaving immediately from the local area.

Nobody turned up and we tried calling, emailing and sending WhatsApp messages. Having been very quick to take our money nobody replied to us all night so we were stuck with an emergency in our family home. None of us got much sleep. Finally at 7am someone got in touch. Apparently the plumber hadn’t bothered to come and he turned up at 8am - we sent him away, furious with him and with this supposedly 24 hour company for ignoring us all night.

Allen the plumber was sent out to us and he totally saved the day. I’d give Allen 5 stars for his work, and he was lovely to deal with as well. He’s too good for a shoddy company like this one.

We were told we’d get a refund of the night call-out fee but they even quibbled over £20 of it. Absolutely pathetic after what they put us through.

Do not rely on this company in an emergency, and if you find a local firm online scroll to the bottom and check it’s not All Home Repairs posing as locals. They are quick to take your money but slow to actually do anything.

April 16, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

We’re very sorry for the experience you had overnight and completely understand why this caused frustration, especially during an emergency situation involving your family home.

Unfortunately, on this occasion, the original engineer did let both yourselves and us down by failing to attend as expected. This is not the standard we expect from the engineers we work with, and we do apologise for the lack of communication throughout the night while we were trying to resolve the situation.

That said, we are pleased that Allen was able to attend first thing in the morning and successfully resolve the issue for you. We appreciate your kind comments about him and will absolutely pass that feedback on.

We also want to clarify that Bangor Plumbing Services operates under All Home Repairs, which is why both names are associated with the service.

As acknowledged, we did arrange a substantial refund due to the inconvenience caused, despite the engineer ultimately attending and the issue being resolved.

Again, we sincerely apologise for the delay and frustration caused on this occasion.

Rated 5 out of 5 stars

Liam and Ben were fantastic

Liam and Ben were fantastic. Came to see to bathroom leak with water pouring through kitchen ceiling. Sorted the leak straight away and when came back to clear pipes sorted what was expected short job turned out to be major work. Absolutely fantastic would definitely recommend.

May 6, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We know how stressful a situation like that can be, especially with water pouring through the kitchen ceiling, so we’re really pleased Liam and Ben were able to respond quickly and get the leak under control straight away.

It’s also great to hear they continued to support you when the job turned out to be much bigger than first expected. Going the extra mile and seeing the work through properly is exactly the level of service we aim to provide at All Home Repairs 24/7.

We’ll be sure to pass your kind words on to Liam and Ben — they’ll be absolutely delighted to hear this!

Thank you again for your recommendation and support — we’re always here whenever you need us!

Rated 5 out of 5 stars

Bank holiday hell turned into bank…

Bank holiday hell turned into bank holiday yeah. From her moment of answering the phone to sorting out my house issue it was a pleasure to deal with a professional company. From speaking to Macie and putting us at ease to Kyle who turned up on time and did the unlocking everything was just perfect. Thank you for your professional manner and work attitude in solving our issue. Would strongly recommend

May 4, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your incredible 5⭐ review — we truly appreciate your kind words!

We absolutely love your description of “bank holiday hell turned into bank holiday yeah” — that’s exactly the kind of turnaround we aim to provide when customers are dealing with stressful situations!

We’re delighted to hear Macie helped put you at ease from the very first phone call and that Kyle arrived on time and delivered such a professional service. Providing calm, efficient support alongside fast and reliable workmanship is exactly what we strive for at All Home Repairs 24/7.

We’ll be sure to pass your fantastic feedback on to both Macie and Kyle — they’ll be absolutely delighted to hear it!

Thank you again for your recommendation and support — we’re always here whenever you need us!

Rated 5 out of 5 stars

Boiler breakdown

Our boiler broke down over the bank holiday weekend and was unable to get it looked at until the following Tuesday after contacting several Gas Safe engineers. I Needed to know the problem was safe to leave until then and to avoid being without hot running water and heating. Only AHR Repairs 24/7 were able to attend later that day. Macie was very helpful in arranging this and Mark attended later in the allocated time period. He quickly identified the problem which will require a new part and reassured us the boiler was still safe. This will now be carried into under warranty. Very good experience from a helpful company with knowledgeable staff who are available when needed.

May 2, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share such a detailed experience!

We know how stressful a boiler breakdown can be, especially over a bank holiday weekend when it can be difficult to find available engineers, so we’re really pleased we could help when others couldn’t.

It’s great to hear Macie was so helpful in arranging everything quickly for you, and that Mark was able to attend the same day, identify the issue promptly, and most importantly reassure you that the boiler was safe while waiting for the warranty repair to be completed.

Providing knowledgeable, reliable support when customers need peace of mind most is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to the whole team.

We’ll be sure to pass your kind words on to both Macie and Mark — they’ll be absolutely delighted to hear this!

Thank you again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

I needed help fast

I needed help fast, no toilet.
Mia answered the phone calmly and profesionally talked mecthrough what would happen and followed up.with WhatsApp confirmation. Aldo a follow up call from the company last night anx obe fron Mia today. Cannot fault their service.

May 5, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We understand how stressful it can be when you suddenly have no toilet, so we’re really pleased Mia was able to support you calmly and professionally from the very first call. It’s great to know she talked you through the process clearly, kept you updated with WhatsApp confirmation, and followed up afterwards to make sure everything was okay.

Providing reassuring communication and reliable support throughout the whole process is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

We’ll be sure to pass your kind words on to Mia and the team — they’ll be absolutely delighted to hear it!

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 3 out of 5 stars

This is basically a call centre

This is basically a call centre. I got charged £180 to be put in contact with a local plumber.

May 2, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you for your 3⭐ review and for sharing your feedback.

We’d just like to clarify that our service is more than simply passing on a phone number for a local plumber. We provide a full emergency coordination and support service, including triage of the issue, locating and dispatching vetted and insured engineers, arranging same-day priority attendance where possible, and supporting customers throughout the process.

We understand this service model may not suit everyone, but our aim is to provide fast and reliable assistance, especially in urgent situations where finding available help independently can often be difficult.

We do appreciate your feedback and will continue working on making our service and process as clear as possible for all customers.

Rated 5 out of 5 stars

Drain blocked

John was bang on time and fixed the blockage I would definitely use him again!!

May 4, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear John arrived right on time and got the blockage sorted quickly and efficiently for you. Providing reliable, hassle-free service is exactly what we aim for at All Home Repairs 24/7.

We’ll be sure to pass your feedback on to John — he’ll be really pleased to hear it!

Thanks again for your support and recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Reassuring and supportive

Friendly and supportive on the initial call to arrange assistance, very reassuring. Communicated well throughout and plumbers were friendly, thorough and professional in my home. Thank you team.

April 30, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear you felt reassured and supported from the very first call, and that the communication throughout the process helped make the situation less stressful for you.

It’s also great to know the plumbers were friendly, thorough, and professional while working in your home — that level of care and service is exactly what we aim for at All Home Repairs 24/7.

Your feedback means a lot to the whole team, and we’re really glad we could help.

Thank you again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Very prompt service during an emergency

Very prompt service and the representatives that visited to carry out the repairs were polite and professional throughout.

May 1, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you received a prompt service and that the representatives who attended were polite and professional throughout the repairs.

Providing fast, reliable support with a professional approach is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Prompt service

Prompt service. Found our mystery leak quickly and fixed it effectively. Would recommend.

April 30, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear the team were able to find your mystery leak quickly and get it fixed effectively. Issues like that can be incredibly frustrating, so we’re really pleased we could resolve it promptly for you.

Providing fast, reliable service with effective solutions is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Very professional service from All Home…

Very professional service from All Home Repairs. Their engineer came out quickly and sorted out the problem. Courteous and polite engineer. Highly recommended

May 1, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear you received a professional service and that the engineer was able to attend quickly and get the issue sorted for you. It’s great to know they were courteous and polite throughout the visit as well.

Providing fast, reliable support with excellent customer care is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thank you again for your recommendation — we’re always here whenever you need us!

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