The one point of contact for the initial query probably saved many hours of ringing round random plumbers in the hope one would be available at short notice. Finding a water leak, mid-afternoon on a... See more
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Providing Swift, Reliable Home Repairs with a Commitment to Premium Quality and Customer Satisfaction
United Kingdom
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
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Very professional service from All Home Repairs. Their engineer came out quickly and sorted out the problem. Courteous and polite engineer. Highly recommended

Reply from All Home Repairs 24/7
From the outset. Had the pleasure of speaking to a really kind lady who put me at ease and arranged for what can only be described as a genius plumber called Neil. Looking for a good,reliable and capable company to come to your rescue start and finish with allhomerepairs.

Reply from All Home Repairs 24/7
I was charged twice for a subscription – three times in total. Since March, I have been trying to get a refund, and I still haven’t received anything. This situation is absolutely unacceptable.
Customer service is extremely slow and inconsistent. At first, they claimed they couldn’t see any such charges in their system, and later suddenly they “found them” – yet I still haven’t received a refund.
It feels like the company is counting on customers to eventually give up or forget about the issue. Unfortunately for them, I have no intention of letting this go.
Update:
What made the situation even worse was that I was told they were unable to proceed with a refund while my review remained publicly posted because it was “significantly impacting their business.”
Only after I opened a dispute through my bank did the situation suddenly move forward. The refund was recovered through my bank, not directly through the company’s customer support process, despite their later public response suggesting that they had resolved the matter themselves.
I believe other customers should be aware of the full context and decide for themselves whether this is acceptable customer service.

Reply from All Home Repairs 24/7
I had a recurrence of a drain blockage 2 months after my initial call. I suspect that the root cause of the blockage was not addressed and that the fix offered was only temporary. My evidence is that Severn Trent advised a blocked stack pipe. The solution offered was to use a pump action drain unblocker on the downstairs toilet which did indeed appear to have worked. The company politely refused to return for free to reassess the issue as their work is not guaranteed. I would have expected better given the price paid.

Reply from All Home Repairs 24/7
We woke up with a loud noise from our boiler on a Sunday morning.. We had to switch it off..
We made a call to AHR 24/7 and we had been helped quite quick and in a reliable, transparent way..
We are very much satisfied with their service..we are relieved..
Thank you for an immediate response and good service..

Reply from All Home Repairs 24/7
Brilliant and quick service,problem sorted by lovely engineer who made sure everything was perfect before he left.Would highly recommend

Reply from All Home Repairs 24/7

Reply from All Home Repairs 24/7
Very helpful and done great job highly recommend

Reply from All Home Repairs 24/7
The operator and engineer were both very helpful and helped us sort out our issue in a timely manner, both were very polite and easy to talk to

Reply from All Home Repairs 24/7
We had a gas leak at home, they were here in an hour and replaced the pipe within an hour. £360 for a gas pipe replacement within an hour on a bank holiday Monday. Very happy with that!
They were also up front with the cost. Would definitely recommend.

Reply from All Home Repairs 24/7
Sam was great and super responsive- all coms via WhatsApp so nice and easy. Engineer good guy got us all sorted nice and quickly.
Would recommend if you are stuck.

Reply from All Home Repairs 24/7
I needed my drain unblocked which they did within 48hrs. Geraint was quick, efficient and knowledgeable. Highly recommend for a hassle free service.

Reply from All Home Repairs 24/7
We were let down by another company and AHR were there straight away same day ! From Alex on the phone who was so lovely to the engineer that came were superb . Would definitely recommend 😊

Reply from All Home Repairs 24/7
The one point of contact for the initial query probably saved many hours of ringing round random plumbers in the hope one would be available at short notice.
Finding a water leak, mid-afternoon on a bank holiday w/e was my idea of a disaster. Having the problem solved within a couple of hours by a cheerful chap removed all the stress.

Reply from All Home Repairs 24/7
Found the company on line and it was an emergency. The service was quick, everything was explained clearly to me about costs and the plumber Allen Evans was fantastic. Helpful, professional and very quick. Did a fantastic job. Highly recommend him.

Reply from All Home Repairs 24/7
Even at 7 on a Saturday morning they were quick at answering the phone! Would highly recommend this service. They were quick, efficient and the whole process went very smoothly.

Reply from All Home Repairs 24/7
Phoned up on a Sunday, Lewis Chapple turned up on time did a great job fixed the problem within ten minutes he was very polite and left everything clean and tidy would definitely use again thank you so much

Reply from All Home Repairs 24/7
Polite, professional, very responsive - came out on a Saturday afternoon at very short notice and fixed the urgent problem. Also did a thorough check of the rest of the drainage system to ensure there were no other issues.

Reply from All Home Repairs 24/7
Dorjan of Duka Drainage services came all the way from London at night - leaving the party for his newborn daughter. He messaged me to let me know when he would arrive and quickly and efficiently sorted the problem. Friendly, expert service I would definitely use again AHR. Fantastic

Reply from All Home Repairs 24/7
Jones plumbing and drainage, Steven and Liam were fabulous today. Got the job done and completed. Both very friendly and reliable. Recommended 👍

Reply from All Home Repairs 24/7
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