All Home Repairs 24/7 Reviews 894

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 748 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism of the staff. Many people appreciate the quick response times and the helpful, knowledgeable engineers who resolve issues promptly and effectively. Reviewers frequently mention the positive attitude and clear communication from both phone support and on-site technicians, making the overall experience stress-free and reassuring. However, some customers noted issues with contact and communication, experiencing unreturned calls or messages and difficulty reaching anyone to resolve problems. A few other people also felt that the pricing was high, particularly for emergency call-outs or for services that acted as a middleman, and some experienced situations where the problem was not fully resolved or the service was not provided as expected.

What people talk about most

Service

Consumers find service to be positive, with many reviewers expressing high satisfaction and recommending the... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, friendliness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, polite, and... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding costs competitive and... See more

Customer communications

People report ambiguous experiences with contact, with some customers expressing high satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The one point of contact for the initial query probably saved many hours of ringing round random plumbers in the hope one would be available at short notice. Finding a water leak, mid-afternoon on a... See more

Company replied

Rated 5 out of 5 stars

Polite & efficient phone staff, call answered quickly and efficiently. Engineer was late due to going to the wrong postcode but once arrived, he was knowledgeable, friendly and professional. He got... See more

Company replied

Rated 5 out of 5 stars

I contacted customer relations by phone and spoke to Nat. She was very professional and friendly and ensured that our electrical problem was dealt with that day. I was impressed with the way in which... See more

Company replied

Rated 5 out of 5 stars

Rang AHR for help with a blocked drain. Kept informed of progress by AHR. Drainage engineer arrived within 90minutes. Engineer diagnosed the problem as a collapsed pipe. Arranged to repair it two da... See more

Company replied


Company details

  1. Plumber
  2. Appliance Repair Service
  3. Drainage Service
  4. Electrician
  5. Emergency Locksmith Service
  6. Gas Engineer

Written by the company

Providing Swift, Reliable Home Repairs with a Commitment to Premium Quality and Customer Satisfaction


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

894 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very professional service from All Home…

Very professional service from All Home Repairs. Their engineer came out quickly and sorted out the problem. Courteous and polite engineer. Highly recommended

May 1, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear you received a professional service and that the engineer was able to attend quickly and get the issue sorted for you. It’s great to know they were courteous and polite throughout the visit as well.

Providing fast, reliable support with excellent customer care is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Safe and reliable company .

From the outset. Had the pleasure of speaking to a really kind lady who put me at ease and arranged for what can only be described as a genius plumber called Neil. Looking for a good,reliable and capable company to come to your rescue start and finish with allhomerepairs.

May 6, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your incredible 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear you felt safe, supported, and reassured from the very beginning. It’s great to know our team member was able to put you at ease and arrange help quickly for you.

We also absolutely love your description of Neil as a “genius plumber” — we’ll be sure to pass that on to him! It’s fantastic to hear he delivered such a positive experience and provided the reliable, capable service you were hoping for.

Providing trustworthy support from start to finish is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to the whole team.

Thank you again for your recommendation and support — we’re always here whenever you need us!

Rated 1 out of 5 stars

I was charged twice for a subscription…

I was charged twice for a subscription – three times in total. Since March, I have been trying to get a refund, and I still haven’t received anything. This situation is absolutely unacceptable.
Customer service is extremely slow and inconsistent. At first, they claimed they couldn’t see any such charges in their system, and later suddenly they “found them” – yet I still haven’t received a refund.
It feels like the company is counting on customers to eventually give up or forget about the issue. Unfortunately for them, I have no intention of letting this go.

Update:

What made the situation even worse was that I was told they were unable to proceed with a refund while my review remained publicly posted because it was “significantly impacting their business.”
Only after I opened a dispute through my bank did the situation suddenly move forward. The refund was recovered through my bank, not directly through the company’s customer support process, despite their later public response suggesting that they had resolved the matter themselves.

I believe other customers should be aware of the full context and decide for themselves whether this is acceptable customer service.

May 6, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

We’re sorry for the frustration caused here.

After investigating the matter fully, we identified that two separate memberships had been signed up for, which is why there was initially difficulty locating and matching all of the charges correctly on our system in order to cancel and refund them properly.

This has now been resolved, both memberships have been cancelled, and the relevant refunds have been processed.

As the matter has now been fully dealt with, we would kindly ask for this review to be removed or updated accordingly.

Rated 1 out of 5 stars

Poor after sales service

I had a recurrence of a drain blockage 2 months after my initial call. I suspect that the root cause of the blockage was not addressed and that the fix offered was only temporary. My evidence is that Severn Trent advised a blocked stack pipe. The solution offered was to use a pump action drain unblocker on the downstairs toilet which did indeed appear to have worked. The company politely refused to return for free to reassess the issue as their work is not guaranteed. I would have expected better given the price paid.

May 5, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you for your feedback, and we’re sorry to hear the blockage reoccurred.

Unfortunately with drainage blockages, it is not always possible to guarantee that the issue will not return, as there can be underlying causes within the drainage system that are outside of what is visible or accessible during the initial visit. At the time of attendance, the blockage was cleared and the system appeared to be flowing correctly again.

While we explained that recurring blockages are not covered under guarantee, we still wanted to help and therefore offered a goodwill refund as a gesture of customer care.

We do appreciate your comments and are sorry you were left disappointed with the overall experience.

Rated 5 out of 5 stars

We woke up with a loud noise from our…

We woke up with a loud noise from our boiler on a Sunday morning.. We had to switch it off..
We made a call to AHR 24/7 and we had been helped quite quick and in a reliable, transparent way..
We are very much satisfied with their service..we are relieved..
Thank you for an immediate response and good service..

May 3, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We know how worrying it can be waking up to a boiler issue, especially on a Sunday morning, so we’re really pleased we could respond quickly and provide support when you needed it most.

It’s great to hear you found the service reliable, transparent, and efficient throughout the process, and most importantly that you now feel relieved knowing the issue was taken care of.

Providing fast and reassuring support in emergency situations is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to the whole team.

Thank you again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Brilliant and quick service,problem…

Brilliant and quick service,problem sorted by lovely engineer who made sure everything was perfect before he left.Would highly recommend

May 3, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you received such a quick and positive service, and that the engineer took the time to make sure everything was perfect before leaving. That level of care and attention is exactly what we aim for at All Home Repairs 24/7.

It’s also great to know the engineer made such a lovely impression — we’ll be sure to pass your feedback on to them!

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Excellent service

Swift reply, prompt service, could not fault them.

May 2, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you received a swift response and prompt service, and that everything met your expectations from start to finish.

Providing fast, reliable support with excellent customer care is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Very helpful and done great job highly…

Very helpful and done great job highly recommend

May 3, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear you found the team helpful and were happy with the job carried out. Providing reliable, high-quality service is exactly what we aim for at All Home Repairs 24/7.

Your recommendation means a lot to us, and we’re really glad we could help.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

The operator and engineer were both…

The operator and engineer were both very helpful and helped us sort out our issue in a timely manner, both were very polite and easy to talk to

May 4, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear both the operator and engineer were so helpful and able to get your issue sorted in a timely manner. It’s great to know they were polite, approachable, and easy to talk to throughout the process.

Providing friendly, reliable service with clear communication is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

We had a gas leak at home

We had a gas leak at home, they were here in an hour and replaced the pipe within an hour. £360 for a gas pipe replacement within an hour on a bank holiday Monday. Very happy with that!

They were also up front with the cost. Would definitely recommend.

May 4, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We know how worrying a gas leak can be, especially on a bank holiday, so we’re really pleased we could respond quickly and get everything safely repaired within such a short time.

It’s great to hear you felt the pricing was explained clearly upfront and that you were happy with both the speed and quality of the service provided. Providing fast, transparent, and professional emergency support is exactly what we aim for at All Home Repairs 24/7.

Your recommendation means a lot to the whole team, and we’re really glad we could help when you needed it most.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Sam was great and super responsive- all…

Sam was great and super responsive- all coms via WhatsApp so nice and easy. Engineer good guy got us all sorted nice and quickly.

Would recommend if you are stuck.

May 4, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear Sam was so responsive and made the process easy and convenient through WhatsApp communication. It’s great to know the engineer got everything sorted quickly and provided a positive experience as well.

Providing fast, straightforward, and reliable support is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

I needed my drain unblocked which they…

I needed my drain unblocked which they did within 48hrs. Geraint was quick, efficient and knowledgeable. Highly recommend for a hassle free service.

April 30, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear your drain issue was resolved quickly and smoothly, and that Geraint provided such an efficient and knowledgeable service.

Providing a hassle-free experience with reliable engineers is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

We’ll be sure to pass your kind words on to Geraint — he’ll be really pleased to hear it!

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

We were let down by another company and…

We were let down by another company and AHR were there straight away same day ! From Alex on the phone who was so lovely to the engineer that came were superb . Would definitely recommend 😊

May 1, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re really sorry to hear you were let down by another company, but we’re so pleased we could step in and help you the very same day. It’s great to know Alex provided such a lovely experience on the phone and that the engineer delivered superb service as well.

Providing fast, reliable support when customers need it most is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to the whole team.

We’ll be sure to pass your kind words on to Alex and the engineer — they’ll be absolutely delighted!

Thank you again for your recommendation — we’re always here whenever you need us! 😊

Rated 5 out of 5 stars

Like a 'panic button' with near instant response.

The one point of contact for the initial query probably saved many hours of ringing round random plumbers in the hope one would be available at short notice.
Finding a water leak, mid-afternoon on a bank holiday w/e was my idea of a disaster. Having the problem solved within a couple of hours by a cheerful chap removed all the stress.

May 3, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We know how stressful discovering a water leak can be, especially mid-afternoon on a bank holiday weekend, so we’re really pleased we could act quickly and take that pressure off your shoulders.

Your description of our service being like a “panic button” is exactly what we aim for at All Home Repairs 24/7 — one point of contact, fast action, and getting the problem resolved without customers having to spend hours searching around for available help.

It’s great to hear the issue was solved within a couple of hours and that the engineer made the experience much less stressful with a friendly and professional approach.

Thank you again for your kind words and support — we’re always here whenever you need us!

Rated 5 out of 5 stars

Found the company on line and it was an…

Found the company on line and it was an emergency. The service was quick, everything was explained clearly to me about costs and the plumber Allen Evans was fantastic. Helpful, professional and very quick. Did a fantastic job. Highly recommend him.

May 1, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear you found us when you needed emergency support and that everything was explained clearly from the start. It’s great to know the service was quick and that Allen Evans delivered such a helpful, professional, and efficient job.

We’ll be sure to pass your kind words on to Allen — he’ll be absolutely delighted to hear this!

Your recommendation means a lot to the whole team, and we’re really glad we could help when you needed it most.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Even at 7 on a Saturday morning they…

Even at 7 on a Saturday morning they were quick at answering the phone! Would highly recommend this service. They were quick, efficient and the whole process went very smoothly.

May 2, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear we could be there for you even early on a Saturday morning and provide a quick response when you needed it. It’s great to know the whole process felt smooth, efficient, and hassle-free from start to finish.

Providing reliable support at any time is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thank you again for your recommendation — we’re always here whenever you need us!

Rated 5 out of 5 stars

Phoned up on a Sunday

Phoned up on a Sunday, Lewis Chapple turned up on time did a great job fixed the problem within ten minutes he was very polite and left everything clean and tidy would definitely use again thank you so much

May 3, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear we could respond quickly on a Sunday and that Lewis Chapple arrived on time and got the issue sorted so efficiently. It’s great to know he was polite, professional, and left everything clean and tidy — exactly the standard we aim for at All Home Repairs 24/7.

We’ll be sure to pass your kind words on to Lewis — he’ll be really pleased to hear it!

Thanks again for your support — we’re always here whenever you need us!

Rated 5 out of 5 stars

Responsive and Professional

Polite, professional, very responsive - came out on a Saturday afternoon at very short notice and fixed the urgent problem. Also did a thorough check of the rest of the drainage system to ensure there were no other issues.

May 2, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate your kind words!

We’re delighted to hear we could respond quickly on a Saturday afternoon and get your urgent issue resolved without delay. It’s great to know the engineer was polite, professional, and took the extra time to carry out a thorough check of your drainage system to make sure everything was in good working order.

That level of care and attention is exactly what we aim for at All Home Repairs 24/7, so your feedback means a lot to us.

Thanks again for choosing All Home Repairs 24/7 — we’re always here whenever you need us!

Rated 5 out of 5 stars

Dorjan of Duka Drainage services came…

Dorjan of Duka Drainage services came all the way from London at night - leaving the party for his newborn daughter. He messaged me to let me know when he would arrive and quickly and efficiently sorted the problem. Friendly, expert service I would definitely use again AHR. Fantastic

May 3, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we truly appreciate you taking the time to share your experience!

We’re incredibly grateful to hear about the dedication shown by Dorjan — going above and beyond like that, especially in such personal circumstances, really highlights the commitment our engineers have to helping customers when they need it most.

It’s great to know he kept you informed, arrived as promised, and resolved the issue quickly and efficiently, all while providing a friendly and professional service.

We’ll be sure to pass your kind words on to Dorjan — he’ll be absolutely delighted to hear this!

Thank you again for your support and recommendation — it means a lot to the whole team at All Home Repairs 24/7. We’re always here whenever you need us!

Rated 5 out of 5 stars

Jones plumbing and drainage

Jones plumbing and drainage, Steven and Liam were fabulous today. Got the job done and completed. Both very friendly and reliable. Recommended 👍

May 1, 2026
Unprompted review
All Home Repairs 24/7 logo

Reply from All Home Repairs 24/7

Thank you so much for your fantastic 5⭐ review — we really appreciate your kind words!

We’re delighted to hear Steven and Liam from Jones Plumbing and Drainage provided such a great service and got everything sorted for you. It’s great to know they were both friendly and reliable — exactly the standard we aim for at All Home Repairs 24/7.

We’ll be sure to pass your feedback on to them — they’ll be really pleased to hear it!

Thanks again for your recommendation — we’re always here whenever you need us!

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