Allkentrecovery Reviews 

166
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing fantastic feedback about their overall interactions. Many customers frequently praise the staff for being exceptionally friendly, helpful, and understanding, which significantly eases stressful roadside situations. People constantly highlight the prompt, trustworthy, and highly professional service provided when handling unexpected vehicle breakdowns and transportation needs. Consumers are also deeply impressed by how quickly the dedicated team arrives on location to secure, load, and transport vehicles safely. Reviewers appreciate the exceptionally smooth communication, great ongoing support, and reliable assistance maintained throughout the entire recovery process from start to finish.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting brilliant recovery assistance and prompt... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, helpful, and professional.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Can’t speak highly of them. Great service, came straight out to recover us to our desired destination for a fair price. I would definitely recommend!

Rated 5 out of 5 stars

I recommend Ali's services with all confidence. I was blocked with a FORD TRANSIT CUSTOM at the Ferry Port in Dover. Although I was ready for the road, the car broke down, and I barely managed to get... See more

Rated 5 out of 5 stars

Excellent, prompt and clear service. Communication was solid and everything ran incredibly smoothly. Very impressed with this service and would 100% use them again.

Rated 5 out of 5 stars

I contacted them this morning when a problem concerning the emergency key on my Lexus. Lexus were not much help but the guy I spoke to here (sorry I didnt ask his name) solved the problem promptly. He... See more


Company details

  1. Towing Service

Written by the company

All Kent Recovery providing Private Car Recovery and Breakdown Service throughout Kent. We are the NO 1 Private Hire Car Breakdown Company in Kent


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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No recent history of asking for reviews

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4.7

All reviews

(166)

40 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM

SCAM, do not use this company! They will take your vehicle and swiftly change the price (+300%).
Stay safe !

May 10, 2023
Unprompted review
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Reply from Allkentrecovery

Hi Helena, I have reviewed the call recordings on the 8th and 9th of May. Your Mercedes had broken down on the M20 and you had left it overnight on the hardsholder. You asked us to collect it and take it to a garage in Folkestone. You asked for a price and we quoted you. We also explained that if Cars are left overnight on the motorway they are normally towed away and impounded. But you still asked for us to pick it up.
Unfortunately the car had been impounded and after an hour of searching our driver couldn't find the car.
You then rang the next day and told us you had found it and it had been impounded and asked us to pick it up from the impound.

So although we quoted you for a job to pick up your car on the M20 and take to Folkestone Garage. The job you finally asked us to do was pick the car up from the impound, which is an entirely different job. And we did not quote you for this and increase it 300%

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