Alpine Answers Reviews 158

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Alpine answers have organised my annual ski trip for over 25 yrs and have never disappointed me . David and his team use their excellent knowledge to organise a holiday that suits your needs . Tru... See more

Rated 5 out of 5 stars

Excellent company would highly recommend, all aspect of our holiday went really well and staff very helpful and very knowledgable. Would use again

Rated 5 out of 5 stars

Really helpful team. Provided me and my friend with an excellent holiday in an even better chalet. Hundred percent recommend these guys.

Company replied

Rated 5 out of 5 stars

Simon did a fantastic job of finding us a suitable chalet for a large group over new year, particularly when we had left it so late. He took a real interest in what we were looking for, shared great... See more

Company replied

Company details

  1. Ski Holidays

Information provided by various external sources

Ski chalets and ski holidays from Alpine Answers. Knowledgeable and professional booking service for ski holidays to hundreds of ski chalets and ski hotels


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Rated 5 out of 5 stars

Earl found me an AMAZING last minute…

Earl found me an AMAZING last minute deal for a ski week in Val d'isere in March 2019. I could not be more happy with the value of my deal. I went with my 14 year old daughter and the Chalet/Hotel was warm friendly and great food.

The booking process was excellent and Earl helped me with skis and ski school advice.

Bus service in Val d'isere made it really easy to get about.

Just wonderful - thank you Earl.

April 8, 2019
Unprompted review
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Reply from Alpine Answers

Thank you for leaving another great review. We really appreciate these and look forward to helping you again soon.
The Alpine Answers team.

Rated 5 out of 5 stars

Alpine Answers helped us achieve a very…

Alpine Answers helped us achieve a very hard task! finding a place for 24 people, witha . chef Sauna and Jacuzzi, near the pistes, in a main resort, without it costing more than 1050 per person(without flights \ transfers \ ski pass and all of that jazz.) The place they helped us find is Powder & Shine.

We challenged Powder & Shine by occupying 2 chalets for a total of 24(plus one baby) people.
It was important for us to eat dinners together so they arranged for everyone to eat in the main chalet! It's not easy to prepare and serve quality food for 24 people(each with their own quirks) but they did so wonderfully!
Additionally, we really presented a challenge with the type of food we wanted to eat. For breakfasts, we requested a Shakshuka and a salad to be available additionally to the normal omelet. We actually requested a salad with every meal, and some sort of cooked vegetables to be served with every dinner.
In general, we were extremely happy with the food and service and became friends with the chef and team. Even when things were not exactly to our liking we quickly gave feedback and problems were fixed by the next day.

The pre-organization stage included preparing details such as preparing different ski pass types in advance, coordinating private and group lessons for all skiing and snowboarding levels, having equipment ready at the chalet upon arrival, keeping peoples' food preferences in mind, picking rooms for everyone, and having parking spots available. Everything was seamlessly handled.

Very recommended! We might have found a home there to return to next year(especially if they buy a decent sound system cause music is life and currently there is no way to listen to good quality music there).

April 7, 2019
Unprompted review
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Reply from Alpine Answers

Thank you for the great review. We try and promote the smaller, specialist chalet companies where appropriate as they provide a better holiday experience. We hope to help you again soon with your next ski holiday.
The Alpine Answers team.

Rated 5 out of 5 stars

Great service

When I told Matt our party size and preferred resort he gave a short list of chalets . We went with his first recommendation which suited us perfectly.

March 29, 2019
Unprompted review
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Reply from Alpine Answers

Many thanks for the kind review. Matt is one of our Senior Sales Consultants and he really knows his stuff. We look forward to hearing from you again.
The Alpine Answers team

Rated 5 out of 5 stars

Fabulous Holiday thanks to Alpine Answers

From the very first phone call to our consultant Alpine Answers were efficient, informative, helpful and fun to deal with.
We have just returned from a wonderful holiday in Corvara, which had been beautifully organised and was exactly what we had hoped it would be.
I cannot recommend Alpine Answers more highly.

March 28, 2019
Unprompted review
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Reply from Alpine Answers

Thank you for your lovely review. We look forward to helping you for next season's ski holiday.
The Alpine Answers team

Rated 5 out of 5 stars

Alpine Answers are always my first port…

Alpine Answers are always my first port of call when it comes to booking my ski holidays. They have very knowledgeable staff and make the whole process very easy for me. Alpine Answers also recommend great ski guides and Restaurants to eat in each night. We are just back from a great ski weekend organised by Earl at the hotel Park Suisse. We loved the location and the Spa. Thank you once again Alpine Answers.

March 26, 2019
Unprompted review
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Reply from Alpine Answers

Thank you for your lovely review. We know and love Chamonix and are always very happy to make recommendations for our clients on restaurants and hotels. We look forward to hearing from you again soon.
The Alpine Answers team

Rated 5 out of 5 stars

Great service by the Alpine Answers…

Great service by the Alpine Answers team. We spent a long weekend in Hotel Zeespitz in Ischgl on the advice of the team at AA and it was outstanding especially for the price. Ischgl itself is a great place to ski and the "Apres" is amazing and it was made even better by the quality of the hotel and it's food and the staff were a pleasure to be with. Many thanks to all at Alpine Answers for your advice and for making it so easy to have a great break.

March 26, 2019
Unprompted review
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Reply from Alpine Answers

Many thanks for your very kind review. Ischgl is a great resort to have ticked off the list. We look forward to hearing from you again.
The Alpine Answers team

Rated 5 out of 5 stars

Excellent customer service and they…

Excellent customer service and they found the ideal chalet for our group. We went to the 3 Valleys and Sophie recommended a lesser-known, smaller resort which has great access to the huge ski area. I found the company listened to our requirements and delivered without giving the "safe option". I will use them again. Fantastic service and good value.

March 23, 2019
Unprompted review
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Reply from Alpine Answers

Thank you very much for the review. We love to support the smaller, more niche chalet companies as they always deliver a better holiday experience than the larger well-known companies. We look forward to helping you another time.
The Alpine Answers team

Rated 5 out of 5 stars

How is this for coping with a crazy request?

How is this for coping with a crazy request? Having decided on the Friday afternoon to squeeze in an extra ski trip this season, starting the next day, Alpine Answers found a really great deal in Val d'Isere and when I was uncertain about getting to Gatwick for the very early flight they offered to ring back in 5 minutes having researched other possibilities. Amazing! They came up with a late morning flight for the same holiday. No one could have offered better or speedier service!

March 19, 2019
Unprompted review
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Reply from Alpine Answers

Thank you for the lovely review. We are always happy to help our lovely clients.
The Alpine Answers team

Rated 5 out of 5 stars

1st class service from knowledgeable…

1st class service from knowledgeable and friendly team - easy booking and ticketing etc - great holiday enjoyed by whole family

March 19, 2019
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Reply from Alpine Answers

Many thanks for the review. We look forward to helping you again soon.
The Alpine Answers team.

Rated 5 out of 5 stars

Tailor made group holiday efficiently organised!

Alpine Answers have helped organise a big group ski trip for us for the past few years. Simon is knowledgeable about the resorts and has been particularly patient and worked hard to find us a good deal each year - putting up with what is a pretty demanding group of 30-40 mixed ability skiers looking for plenty of variety in the resort and a quality hotel! They've been really helpful when extra people joined the trip at a late stage or travel arrangements had to be changed. Great service!

March 18, 2019
Unprompted review
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Reply from Alpine Answers

Dear Steph. What a way to bow out as party leader - a week of powder in Klosters! Lucky you. We look forward to looking after your group for march 2020.
The Alpine Answers team

Rated 5 out of 5 stars

Great experience with Alpine Answers

Great experience with Alpine Answers. They found us a handful of chalets in Merbiel that met our criteria and price range. They were professional, quick, reliable and stress free. Highly recommend!

March 15, 2019
Unprompted review
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Reply from Alpine Answers

Thank you Adeline. Great to hear that you had a wonderful time in Chalet Matterhorn. We hope to hear from you again soon.
The Alpine Answers team

Rated 5 out of 5 stars

Fantastic experience with Alpine…

Fantastic experience with Alpine Answers twice. Found us great Chalets in Val D'Isere and made the whole process from start to finish as easy as possible. Would highly recommend!

March 15, 2019
Unprompted review
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Reply from Alpine Answers

Thank you so much for the lovely review. Keep spreading the love.
The Alpine Answers team

Rated 5 out of 5 stars

First rate and brilliant service

I cannot recommend Alpine Answers enough. Everything from the moment I booked was carefully looked into for me as I knew exactly what I wanted. The chalet booked met our needs 100%, the staff were brilliant, food excellent and the whole experience could not have been better.

Before the trip the team at Alpine Answers had sorted all those little things needed out which led to a complete hassle free arrival.

Thanks so much for a memorable experience which we completely enjoyed.

March 14, 2019
Unprompted review
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Reply from Alpine Answers

Thank you for our lovely 1st review on Trustpilot. We look forward to helping you book your next ski holiday.
The Alpine Answers team

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