Alstroemeria Select Reviews 460

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

Several plants broken off/dead on arrival. All attempts to contact supplier (email, phone and letter) failed. Avoid this business.

Rated 2 out of 5 stars

Poor customer service - delayed delivery , no explanation. , no replies to e mails & no phone number to call . Having read other recent reviews I expected nothing at all or at best very poor plants... See more

Rated 4 out of 5 stars

All but one of the plants arrived in excellent condition however the Little Miss Tara plant, which appeared to be the healthiest of the plants having 5 stems, was the only one which turned out to have... See more

Rated 4 out of 5 stars

Really healthy, sturdy plants. Not cheap but they justify the cost. Only lost a star because it was unclear when they would arrive; they actually came sooner than expected so I wasn’t on holiday - but... See more

Company details

  1. Plant Nursery

Written by the company

At Alstroemeria Select we grow healthy and happy alstroemeria plants in 9cm pots. These little pots of dynamite are intended for gardeners to plant on, either straight into the garden or into larger containers as soon as they arrive. We keep our alstroemeria plants compact and prune all flower spikes so all the nutrients go into building strong healthy root systems. Your Alstroemeria Select plants will be bursting with energy when they arrive ready to romp away and double in size within 3-4 weeks during growing season


Contact info

2.4

Poor

TrustScore 2.5 out of 5

460 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

Hopefully I can change this to 5 stars…

Hopefully I can change this to 5 stars soon. I ordered 3 alstroemerias and they arrived as scheduled. Unfortunately the packing was very damaged which I assumed was down to the transport company.,all of the pots were split and one of the plants completely broken and out of the pot. I contacted alstroemeria select immediately as in their instruction invoice but had no response. I wrote again a fortnight later and after another two weeks received an apology and the promise of a replacement. It is his now a week later and nothing. The customer service has been very slow. I just hope all of the staff are ok and not off with COVid.

March 22, 2022
Rated 1 out of 5 stars

I have ordered 6, only 2 live, 4 dead

I have ordered 6 , only 2 plants sort of fine, 4 completely dead, sent couple of messages in contact form, tried to call keep getting message box full.
No way of reaching them.
Spent around 60 pounds on these plants.
Felt like cheated big time

March 7, 2022
Unprompted review
Rated 5 out of 5 stars

Healthy plants

Plants arrived well packed and l have repotted them. They are currently in my unheated greenhouse. Hoping to plant in the garden once the weather warms up.

February 23, 2022
Rated 4 out of 5 stars

Great looking plants

Great looking plants, with the possible exception of one that might need cosseting (hence a four instead of a five).

February 23, 2022
Rated 3 out of 5 stars

Mixed results

Mixed results. 2 out of 3 plants ordered are thriving. The third one looks dead and showing no signs of life. The instructions were very clear and helpful.

February 8, 2022
Rated 1 out of 5 stars

I would leave no stars if possible

I would leave no stars if possible! Ordered 3 pure white alstroemerias last year but was sent white ones with yellow throats which I could have got locally without paying 7.99 postage. No one contacted me to ask if I’d accept a substitute. I couldn’t get through on the customer helpline (tried loads of times). Email and letter brought no response. Letters to Directors just ignored. Rubbish!!!!

January 26, 2022
Rated 4 out of 5 stars

It would have 5 stars had the original…

It would have 5 stars had the original order been delivered correctly

The error was remedied quickly and professionally , so I am happy to award a 4.

January 6, 2022
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Reply from Alstroemeria Select

Thank you so much for taking the time to leave us a review, we understand that from time to time mistakes occur and we do try to do everything we can to rectify matters when this happens. We really appreciate all of our customers and their support without you our small nursery team couldn't grow the plants we do.
Many Thanks
The AS Team

Rated 5 out of 5 stars

My purchase was a gift and I haven't…

My purchase was a gift and I haven't seen them but the feedback has been that they are good strong plants and they arrived in good time.

December 31, 2021
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Reply from Alstroemeria Select

Thank you so much for your review we are so glad to hear your recipient is pleased and the plants arrived safely and are looking good.
Many thanks
The AS Team

Rated 4 out of 5 stars

Very good quality plants.

Very good quality plants.
The only reason this was not 5 stars was that they were not delivered on the day notified to me (a Friday) by the courier and so they remained 'in transit' over the weekend.

December 16, 2021
Alstroemeria Select logo

Reply from Alstroemeria Select

Thanks so much for your review, we are sorry to hear that the courier did not deliver on the correct day. We so appreciate all of our customers and their support without you our small nursery team couldn't grow the plants they do.
Many thanks
The AS Team

Rated 5 out of 5 stars

Excellent plants

I ordered my Alstromeira's late arriving within a few days they were healthy with a good root. At present they are overwintering in my summer house.

December 13, 2021
Alstroemeria Select logo

Reply from Alstroemeria Select

Thank you so much for your review we are so glad to hear your plants arrived safely and are looking good. Enjoy your new alstroemeria, wishing you many years of happy growing ahead.
Many thanks
The AS Team

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