American Book Warehouse Reviews 

Created with AI, based on recent reviews

Considering 52 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the excellent customer service, highlighting quick responses and helpful resolutions to issues. Reviewers often praise the company's willingness to find hard-to-locate books and their competitive pricing. The overall sentiment suggests that many people are satisfied with their purchases and would order again. However, some customers also noted significant problems with order fulfillment and delivery, with many reporting not receiving their books or experiencing long delays. There are also concerns about orders being canceled and then relisted at much higher prices, leading to questions about pricing practices. A few other people also felt that the product received was not as described, such as receiving a used book instead of a new one.See more

Reviews shaping this summary

Had an issue with getting a textbook delivered which was out of stock, company had some back end issues with inventory/email servers. However, customer service issued me a refund and offered me a diff... See more

Communication made thing very good and it is being done well. We got what we were looking for and they went to extra mile to make sure we had it.

I ordered a textbook from American Book Warehouse and it turned out they actually did not have the book in stock. I was so impressed by how the company handled the issue! They promptly refunded my m... See more

Quick responses to my questions. A sincere willingness to locate a hard to find book that was in excellent condition. Your pricing and shipment time are much appreciated. You will be my first choice... See more