Classic bait and switch I am writing this to warn other expecting parents about this company’s billing practices. I explicitly ordered and paid for the basic (lowest tier) service. Without my... See more
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Blood collector showed up to the hospital with no identification whatsoever. No way, other than his word that he worked for or was contracted by Americord. We also never received any confirmatio... See more
Company replied
People was extremely nice at the phone but they came 16 hours late to pick up the cord, placenta, etc. (not within six hours after delivery as promised) and we did not had news of them for a month.
Company replied
I think I completed the cord blood process correctly with Americordblood, but after the birth of my daughter in June 2013, I never heard anything from them again, so I'm not sure if I even have any ti... See more
Company replied
Company details
About Americord
Information provided by various external sources
We are committed to pioneering the development of new cord blood banking technologies. Under the leadership of Executive Medical Director, Dr. Robert Dracker, Americord® developed Cord Blood 2.0™. This revolutionary process collects up to twice as many stem cells compared to a traditional cord blood collection.
Contact info
United States
- 866.503.6005
- americordblood.com
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Hasn’t replied to negative reviews
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best cord blood pricing there is and quick and easy service!
Used them twice for my two kids and would use then again. They have the best price available and great customer service. Easy and organized system.
Blood cord
I have banked both of my children's blood cord with americord. I have had a great experience with their service. I have contacted their support and received excellent care. I highly recommend them.
Americans customer service
I have only had great experiences when dealing with Americord. I had a few questions right after my daughter was born and I didn't have to wait long to speak with someone and he was very helpful and friendly.
Great customer service!
Everybody I spoke to was very helpful. I might even have made a friend:-) hi Simone:-)
I did shop around and I can say that americord's prices are competitive and I like the fact (as I was told) that I can change to a public registry anytime should I feel I don't need the stem cells. That was a plus for me because I had spoken with another company that said they didn't allow that. In fact they said the law does not allow that. But Americord said otherwise (I hope they are right). Thank you Americord!
EM.
Great experience!
Americord was so helpful and easy to follow and work with! We are very happy that we decided to store our baby's cord blood with them!

Reply from Americord
Great customer service and affordable
We had a great experience with both the customer service and payment aspect of Americord. We gave birth at a birthing center that had spotty cellphone reception. The person who came to pick up our daughter's cord blood patiently waited outside in their car (in the middle of winter) for over 30 minutes before my husband received their message. I couldn't believe it and was so gracious for their patience and understanding. We unexpectedly got pregnant while both my husband and I were in professional school so money was tight. We were able to stretch out our payments instead of paying one lump sum. My husband's side of the family has a high risk of adolescent cancer so it was incredibly important to us that we preserve our daughter's cord blood in case the worst occurred. Americord absolutely made that possible us.
Easy and secure
Using Americord was so easy and we are secure in the knowledge that we have provided a safety net for our son should he ever need it.
Great company
Service with the direct company was very good!! They took their time to explain the details. Overall I can recommend Americordblood. Great price comparing to what is offer out there. But the pick up service was not that good, the representative took hours in appear. A lady came to my room with no identification saying she was the mother of the person who was supposed to pick up my baby's kit, I guess she had an inconvenient and sent her mother. I had to ask many questions to see if this was the people responsible of Americorblood kit transportation. I was very worried first of all to give them our kit and second that they will take this serious enough and that my baby's kit would be at the mail on time. Please make sure this don't happen to any other Mom. Thanks
Date of Birth: 09/16/15
Hospital: St Lukes Hospital, Ponce Puerto Rico

Reply from Americord
Thanks for the smoothness of this event!
The birth of a baby is certainly not a stress free time, and the last thing anyone wants to worry about is dealing with crappy customer service with a baby one hour old. Every single person at the company congratulated us on the pregnancy/birth, and (one of the few) things I didn't have to worry about one bit was the cord blood situation.
I highly recommend this company.
Smooth Process!
My experience with Americord was fantastic! From the reps I spoke with on the phone, setting up and scheduling the collection, ease of collection directions, and the speed of transporting the cord blood and cord tissue. It was an extremely smooth process. Americord took care of everything! I would highly recommend Americord when choosing a company to safely collect, process and store your precious cord blood and tissue!
Seamless option
The price is the most competitive for a reputable company recommended by What to Expect, customer service was excellent, and transaction was easy peasy.
Great company!
So easy to deal with them. No complicated payment structures or hidden annual fees. Everything was easy and transparent as it should be.
Best place to collect and store
We were at peace with trusting this company to provide a safe and trustworthy atmosphere for my babies important stuff if we need it someday to help, we know it's in good hands
Americord = Love
What an amazing company. I had someone call me or read out to me every step of the way. I went into labor early and they sent a kit right to my hospital bed so I could still bank. God bless you Americord!
Very easy to use!
We chose to use Americord because they had the best price, it was very easy to use. We received a kit in the mail and brought it with us to the hospital. The Dr. reviewed the instructions and commented on how clear the instructions were. We called the number provided and a few hours later they came to receive the cord blood and sent us a confirmation. I would definitely use this company again.
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