Classic bait and switch I am writing this to warn other expecting parents about this company’s billing practices. I explicitly ordered and paid for the basic (lowest tier) service. Without my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Blood collector showed up to the hospital with no identification whatsoever. No way, other than his word that he worked for or was contracted by Americord. We also never received any confirmatio... See more
Company replied
People was extremely nice at the phone but they came 16 hours late to pick up the cord, placenta, etc. (not within six hours after delivery as promised) and we did not had news of them for a month.
Company replied
I think I completed the cord blood process correctly with Americordblood, but after the birth of my daughter in June 2013, I never heard anything from them again, so I'm not sure if I even have any ti... See more
Company replied
Company details
About Americord
Information provided by various external sources
We are committed to pioneering the development of new cord blood banking technologies. Under the leadership of Executive Medical Director, Dr. Robert Dracker, Americord® developed Cord Blood 2.0™. This revolutionary process collects up to twice as many stem cells compared to a traditional cord blood collection.
Contact info
United States
- 866.503.6005
- americordblood.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best quality for the Price
This has been the best CordBlood banking experience and is far more cheaper than other providers.Thank you Americord.
Easy peasy!
Americord made our experience super easy and drama free. From the payment plan to the actual box that had step by step instructuons to mailing the prepaid box. Everything was professional and simple.
Thank you
Stephanie
Dropoff after sale
Signing up and paying has been easy, but I have tried several times to log into some sort of Customer Portal and can't find anything. Nothing in our monthly emails, nothing on the site itself. And we are even looking to pay everything off immediately! Besides that a smooth process.

Reply from Americord
Great experience
Obviously the whole Blood Banking process is a new one for most people and Americord made it very simple and easy. They are great to work with and are always very helpful
Lots of research - Americord is the answer
After lots and lots of research, Americord is the answer. Easy to work with and customer service orientated - just be sure to have all of your paperwork completed by the doctor at the time of collection.
Wonderful experience
Everyone was very informative and kind. The pickup was easy and very fast.
The only negatives where that the pack was confusing to my medical team (bring it into your doctor prior so they can get a good handle on their part).
I am so great full that I have a chance to protect my child in the future. Just wish it wasn't so expensive but well worth it.

Reply from Americord
Simply Amazing
From the customer service to the people to the process, simply awesome. They held my hand the whole time, answered all my questions, and got the kit to my bed in under an HOUR! Incredible.
Excellent customer service
This was unbelievably easy to set up and the customer service was personal and professional. I had a great experience and will be using them for all future babies as well.
Easy and Trusted
Easy collection and delivery! Loved the one time fee and the back up plan if something were to ever happen to the company, the stored cord blood would be transferred to another company.
Great service - Perfect experience
I did a lot of research on the topic of cord blood and tissue storage, and I like Americord for several reasons. Their up-front price was a big benefit (rather than 20 years of payments later) and their emerging technology was amazing. Everything from then on went great - from ordering to receiving my kit and having it picked up by courier after. Did you know they'll even have an Uber drive a kit over to you at the hospital if go into labor unexpectedly without your collection kit? I thought that was great too. Overall, my husband and I are very happy we chose them, and we would recommend them to anyone else.
Seamless
Very happy from the first time I called to speak with a rep to the successful banking of our granddaughters cord blood and tissue. Jas was so very friendly and knowledgable. The pickup from the hospital was timely and more than the average amount of cells were collected. Couldn't have asked for more! We have decided to do this as a gift to our future grandchildren also. What better life insurance could there be???
Excellent customer service!
Americordblood customer representatives were always available to answer any questions we had about the process. I would recommend this company to anyone looking to bank cord blood.
Easy to work with
Is was nice speaking to actual people every time we called. They provided detailed info and instructions.
best price around
I didn't really know what I was supposed to do but the kit had very detailed instructions. The staff at the hospital read through it and took care of all of it. We did have some confusion with the pick up by the currier service, but it was picked up within the time frame.
Aftermath
I think I completed the cord blood process correctly with Americordblood, but after the birth of my daughter in June 2013, I never heard anything from them again, so I'm not sure if I even have any tie to this company, or if my daughter's cord blood was stored.

Reply from Americord
Good Company
Very happy with their service. Had a lot of questions which their reps took the time to answer. I appreciate that. Quick to respond to inquiries. Our baby came one month early and we had our kit because they knew that this sometimes happens and they made sure to send it early. Directions were easy.
Great experience
We had a seamless experience with Americord from first call to final confirmation. Would highly recommend to those wishing to bank cord tissue.
AmeriCord has done it flawlessly -- Thank you!!
Could not say enough!! Entire process was great, efficient and superb. A++ all the way!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







