Andrew Louis Estates Management Limited Reviews 163

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 4 out of 5 stars

Jemma is an absolute star and has gone over and above the call of duty trying to sort out what's a tricky situation with block management atm. Very good at managing communications with the tennant and... See more

Rated 5 out of 5 stars

This property was our first viewing, and we instantly decided to go for it. Though there were some hiccups along the way on our side, the agency was very patient and helped everything get sorted. Ev... See more

Rated 5 out of 5 stars

We've had various block management companies acting on our behalf in the past 15yrs or more but Andrew Louis stands out as the best company by far. They are much more organised in keeping resident... See more

Rated 5 out of 5 stars

After struggling for many months to address a fire door issue, we reached out to Andrew Louis to support us in finding a supplier and getting the work completed. Rebekah worked tirelessly to help us g... See more

Company details

  1. Business Services

Written by the company

Established in 1989, we are now in our third decade of successful trading and have grown to become one of Liverpool’s leading independent award winning property specialists. Our traditional values of honesty and integrity are combined with the latest technological advances to provide you with the finest personal service. Andrew Louis have become well known for embracing change. The forward-thinking innovative attitude is designed to offer professional, efficient service on a more friendly level. Professional Credentials We are members of NALS (National Approved Letting Scheme), TDS (The Dispute Service) and TPO (The Property Ombudsman for Lettings & Sales) and Safe Agent Fully Endorsed (SAFE). This means that we are accountable for our service levels, our systems are regulated and our Client's Money is fully protected giving you complete peace of mind


Contact info

4.8

Excellent

TrustScore 5 out of 5

163 reviews

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Rated 5 out of 5 stars

Property Managment.

I'm a new client for the company and they took on my properties for management even thought they knew (due to problems with the old management) if was not going to be plain sailing.
Do I know enough to have a fully rounded opinion; No. Ask me again in 1 or 2 years. But so far I couldn't be happier. Until now great and friendly service.

February 21, 2020
Unprompted review
Rated 1 out of 5 stars

I can't give this agency any star since they are a bit dodgy.

I can't give this agency any star since they are very unprofessional.
Once they showed me a flat which was not in leaving condition and it was so damp and smelly that the agent and I needed to leave immediately.
For another flat, they arranged a group viewing and whilst we were still in the flat ( literally within the first 5 minutes of arrival) they let the flat to another person. Complete waist of time and when I complain about it they said we get paid. They only care about getting paid without any responsibility. Very unprofessional.

August 4, 2017
Unprompted review

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