Apex Mortgage & Protection UK Ltd Reviews 470

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

We had a wonderful experience with Sarankan. He was incredibly kind and took the time to address all of our concerns clearly and thoughtfully. His patience and genuine passion for his work truly stood... See more

Rated 5 out of 5 stars

We honestly can’t recommend Diane enough! We contacted her regarding our remortgage and she worked tirelessly to ensure that we got the best deal, changing our lender at least twice within a 4 month p... See more

Company replied

Rated 5 out of 5 stars

Kyle's expertise, guidance and support is exceptional. Given our circumstances, he helped us massively that we think without his support, this won't be possible. He is very reassuring that even we... See more

Company replied

Rated 5 out of 5 stars

Sonia Featherstone is an absolute master in her field of work & very knowledgeable in other areas. Friendly & flexible, which helped a great deal in planning around my busy life. I would highly reco... See more

Company replied

Company details

  1. Mortgage Broker
  2. Estate Planning Attorney
  3. Insurance Broker

Written by the company

Apex Mortgage and Protection UK Ltd Veteran-owned. Independent. Trusted. We’re a veteran-owned mortgage and protection firm offering clear, tailored advice across the UK. Whether you're buying your first home, remortgaging, or protecting your family or business, we provide expert, whole-of-market guidance you can trust. Our services include: Mortgages Life & critical illness cover Income protection Business & key person cover Free wills & trust support Proud to support clients and self-employed advisers with integrity, care, and real results.


Contact info

5.0

Excellent

TrustScore 5 out of 5

470 reviews

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Rated 5 out of 5 stars

Super Support from Diane Bernard!

Diane Bernard helped me with my mortgage and I can honestly say I was made to feel at ease and comfortable throughout the whole process. I was always kept up date with the stage things were at and conversations were honest and supportive. I Will coming back on my next renewal. Thank you for your help

January 30, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Itasha, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Felt like a friend!

Diana was an incredible broker. From day 1 it felt like she was interested in us not just the product. We had recently returned from overseas and we were under the impression we would need to wait. I contacted her through instagram and she was reassuring that we could get a mortgage sooner.
With all the paperwork in place she kept us informed almost daily via whats app. Which felt like a personal touch.
She quickly learnt that I was a worrier and shielded us from unnessecary stress, for this we will be ever grateful.
When the market went crazy we had 24 hours to finish our application. It was clear she was working through the night to ensure we and I can assume many others secured the very best deal.

I would only ever use her again. Incredibly professional but also felt like a friend.

ONLY USE DIANA!

January 17, 2023
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Rob, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Very professional with a personal…

Tanya was Very professional with a personal touch. So engaging and helpful. Nothing was ever trouble.
Was very attentive and clear on my options. Excellent communication!
Would 100 % recommend

October 28, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Rebecca, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Layla is amazing!

We cannot recommend Layla enough! She helped us from start to finish buying our first home, she kept our minds at ease and and made the whole process seamless. We will definitely be returning when we remortgage!

December 15, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Tiegan, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Nicola gave great expert advice and…

Nicola gave great expert advice and really understood the needs for myself and my family. She was able to tailor the package for what I needed I cannot recommend her enough. I feel better knowing that my family are protected in whatever circumstance life throws our way.

December 15, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Anna, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

I used to find the world of mortgages confusing…

I find the world of mortgages confusing and a bit overwhelming, but Kelly and the team at Apex ave made the process clear, simple and easy to follow. They turn the confusing into clear and the minefield of rates, payments, terms and penalties into a conversation where your needs are both explored and met. The friendly approach and common sense have made the whole process a breeze - thanks team!

December 1, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi LJ, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Rare level of professionalism and care. Apply with confidence

Off the charts levels of customer service from Tanya. Above and beyond. Professional, caring and very efficient. From initial enquiry to policies going live was only a few days. I'm self employed and the family now has complete peace of mind for about the cost of a night out per month. The best direct debit I pay each month.

December 22, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Paul, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Professionalism and Expertise at the Best ..

Extremely delighted by the level of Expert and Professional services provided by Mr Lynn-Emmanuel Manuh. I was supported at each step with dedicated and tailored advise with my fairly complicated remortgage LTB and new purchase. Excellent communication from Mr Manuh, went over and above to facilitate the completion, definitely put way more efforts than my solicitors. CONFIDENT and PROUD to RECOMMEND Mr. Manuh !!

December 16, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi KJ, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Sonia is amazing

Sonia is amazing, helped me from start to the finish. Responds really quick to phone calls and emails, couldn’t have done my mortgage with out her help. As a single parent it’s not easy, with Sonia’s help I got the mortgage I needed. Highly recommend Sonia to anyone.

December 7, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Kelly, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Much needed professional advice

Kyle's guidance has been really appreciated as I remortgaged during the mayhem following the 2022 autumn mini-budget. I found him to be diligent, professional and always provided prompt answers to my queries.

December 6, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Caroline, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Sonia has being helpful and polite from…

Sonia has being helpful and polite from the offset. She has always answered my calls answered emails in a prompt manner. I would definitely recommend Sonia as an advisor.

November 28, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Rachel, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Diane really went above and beyond for…

Diane really went above and beyond for me and got me a fantastic deal I would highly recommend.

November 28, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Rebecca, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Rob made sure he took on board…

Rob made sure he took on board everything we needed and delivered expertly

May 11, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Martyn, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Tanya Oakley review

Tanya listened and put together a plan for my requirements.
She always returned my calls,was polite and helpful.
I have already recommended the product and Tanya to several friends.

December 5, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Sean, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Excellent service from James Homer

Excellent service from James Homer. Very helpful from start to finish. Took the time to talk through options, was available to answer all my questions. Would highly recommend.

December 1, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi RJH, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Lynn the best mortgage adviser

The mortgage adviser Lynn was very helpful and knowledgeable on mortgage market and recommended me the best product to suit my needs.

He went above and beyond to ensure my documents were sent to lender on time and all the outstanding tasks were dealt with in timely manner.

He followed up with me up to completion and made the whole process stress free and pleasant.

I would 100% recommend Lynn to any of my contacts who need a trustworthy and reliable mortgage adviser.

November 17, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Alin, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Kelly was first class all the way…

Kelly was first class all the way through the process. I had no clue what I should be doing and she guided me through the whole thing. She even sorted me a new solicitor when the one I’d been using wasn’t up to scratch. Can’t recommend Kelly and Apex high enough.

November 25, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Ian, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Callum’s Review

I came to Kelly not having a clue about the process of buying my first property. Each and every time I felt overwhelmed or stressed about anything, she would answer any questions I had which put my mind to rest making everything much easier. I will be coming to Kelly for any mortgages in the future and couldn’t recommend her enough.

November 24, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Callum, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Stress free

My experience with Jayde Fowler has been amazing, it’s been so stress free. As a first time buyer I was always worried I wouldn’t understand any of it, but with Jayde so easy and if I don’t understand she puts me right. I will using Jayde again when we need to update and or move! Can’t recommend her enough, you would be silly to go anywhere else!!

November 25, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Natalie, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

Rated 5 out of 5 stars

Jayde Fowler at Apex Mortgage & Protection - Brilliant!!!

Thank you so much to Jayde Fowler. Jayde went above and beyond to help me and my husband sort our mortgage out. Nothing was too much trouble for Jayde. Updates on our mortgage application was given very quickly and communication was brilliant from start to finish. We would certainly recommend Jayde Fowler. Thank you so much.

November 24, 2022
Unprompted review
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Reply from Apex Mortgage & Protection UK Ltd

Hi Kim, thank you for taking the time to post a review. We appreciate your feedback and hope we can be of assistance again in the future - Apex Mortgage and Protection

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