Apostrophal Reviews 

525
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, past reviewers overwhelmingly had a truly great experience with this company. People frequently praise the prompt delivery service and note that orders always arrive quickly and securely in lovely, eco-friendly packaging. Consumers consistently state that the products are of exceptional quality, beautifully crafted, highly useful, and make ideal gifts for friends and family. Some reviewers were not happy with occasional order discrepancies, mentioning that they received incorrect items, smaller sizes than expected, or minor product variations. Despite these few minor mistakes, buyers appreciate that support responds reasonably well to resolve issues quickly and that overall satisfaction remains high.

What people talk about most

Product

People report positive experiences with product, expressing deep satisfaction with the ethical offerings,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with swift... See more

Order

Clients share positive opinions on order, highlighting a lovely selection, fast delivery times, and securely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant product - thrilled with my slippers which look fab and are so cosy. A wide range of ethical products that I shall certainly be buying soon. Great customer services - slippers arrived quickly... See more

Company replied

Rated 5 out of 5 stars

Swift delivery and bags exactly fit our collection food waste caddy. As compostable bags tend to leak liquid from food waste after a few days and collections are weekly there was an ongoing problem w... See more

Company replied

Rated 5 out of 5 stars

Thank you for prompt beautifully packaged delivery and equally delightful sage smudge gifts. Thank you also for the gift of the lovely crystal. Very thoughtful pricing and great customer care.

Company replied

Rated 5 out of 5 stars

The wax melts are exceptional. Just difficult to chose which one as all the ones I’ve tried smell so good. Ideal for gifts. Scent the room beautifully. Also vegan. Very efficient service. Highly recom... See more

Company replied


Company details

  1. Boutique

Written by the company

Bringing you the best of Eco-friendly Everyday Essentials (Reusable, Plastic-free, Chemicals-free, Organic, Vegan) & Beautiful Curated Artisan Handcrafts made with Sustainability in mind (Handmade, Upcycled, Recycled, Natural). Your One Stop Guilt-free Gift Shop supporting local small businesses and makers!


Contact info

4.8

Excellent

TrustScore 5 out of 5

525 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(525)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very nice to order from a company that seems to care.e

Super quick and very sweetly packaged.

October 27, 2024
Apostrophal logo

Reply from Apostrophal

Dear Stephen,
Thank you so much for your kind words! We’re thrilled to hear that you had a pleasant experience with us. Caring for our customers and the environment is at the heart of what we do, and we’re glad it shows. We’re delighted you enjoyed the quick service and thoughtful packaging. Looking forward to serving you again soon!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Wax melts

Fast delivery and gorgeous smelling wax melts!

October 6, 2024
Apostrophal logo

Reply from Apostrophal

Dear Debra,

Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the fast delivery and our gorgeous smelling wax melts. We hope they bring a delightful fragrance to your space. Looking forward to serving you again soon!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

A nicely designed cycle pannier come…

A nicely designed cycle pannier come rucksack, quick and easy to clip on & remove from bike

October 7, 2024
Apostrophal logo

Reply from Apostrophal

Thank you for your kind words! We’re delighted to hear that you love the design of our bike pannier-rucksack. It’s great to know that you find it quick and easy to clip on and remove from your bike. We appreciate your feedback and look forward to serving you again in the future!

Best Eco-wishes,
Jenny

Rated 5 out of 5 stars

Great product (nice to find an eco…

Great product (nice to find an eco friendly version of a specific product), easy to order, decent price and arrived quickly.

October 4, 2024
Apostrophal logo

Reply from Apostrophal

Dear Natalie,

Thank you for your fantastic review! We’re glad you found our eco-friendly version of the product to your liking. It’s wonderful to hear that our ordering process, pricing, and delivery lived up to your expectations. We appreciate your support and look forward to serving you again soon when needed.

Best Eco wishes,
Jenny

Rated 5 out of 5 stars

Fantastic stuff

My second order and couldnt be happier with the products or the customer service. These guys and thier products are going to be a regular purchase for me .

October 3, 2024
Apostrophal logo

Reply from Apostrophal

Dear Brad,

Thank you for your fantastic review! We’re thrilled to hear that you’re happy with both our products and customer service. Your continued support means a lot to us, and we’re excited to be a regular part of your purchases. Looking forward to serving you again soon!

Best Eco wishes,
Jenny

Rated 5 out of 5 stars

Great all round!

Reasonably priced, free postage and beautifully packed - great all round!

October 7, 2024
Apostrophal logo

Reply from Apostrophal

Dear Sunneet,

We are truly grateful for your feedback 😊! We’re delighted to hear that you found our products reasonably priced and enjoyed the free postage and beautiful packaging. We’re glad to provide a great all-around experience and look forward to serving you again soon!

Best eco-wishes,
Jenny

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