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Aptive Pest Control - ClevelandReviews 

226
TrustScore 4.5 out of 5

4.6

2525 East Royalton Rd, 44147 Broadview Heights, OH, US


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Rated 5 out of 5 stars

From the initial introduction, our experience with Aptive has been great so far. The signup process and our first couple of treatments have gone smoothly. Very pleased with the service and team member... See more

Company replied

Rated 5 out of 5 stars

I was thoroughly impressed. I called Aptive to inform them that I had wasp nests forming in my doorway. They sent out a representative the next day. He removed the nests and found more within my... See more

Company replied

Rated 3 out of 5 stars

it seems my monthly visits are haphazard as far as maintenance goes...If I call with an issue, seems to be handled well

Company replied

Rated 5 out of 5 stars

Great service Everytime... Jesse does an amazing job 100% explains everything and would recommend Her to do any Job very Customer friendly satisfaction. With Her , Aptive will definitely get a lot of... See more

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Company details

  1. Pest Control Service

About Aptive Pest Control - Cleveland

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 2525 East Royalton Rd, 44147, Broadview Heights, OH, United States

  • 12166771645
Promotion box for Aptive Pest Control - Cleveland

We overthink pests so you don't have to.

Smarter pest control starts here.

4.6

Excellent

TrustScore 4.5 out of 5

226 reviews

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4.6

All reviews

(226)

27,715 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend Aptive Environmental!

He was very professional. Very sweet. Asked me if I had any questions or problem areas. Told me what he would be doing. And sent me pictures of what he did. I highly recommend him because of his personality and professionalism.

April 19, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Steven and Sandy,

Thank you so much for the kind words and thoughtful feedback! We're thrilled to hear that your service professional made such a positive impression through both his professionalism and personality. It means a lot to know he took the time to communicate clearly and make sure you felt informed and cared for. We're grateful to have you as part of the Aptive family and appreciate your recommendation!

-Jasmine

Rated 5 out of 5 stars

Great company

I have used Aptives services for 5 years. I have had no insect problems since they began. The great part is the knowledge, professionalism and friendliness of the technicians. They are incredible.

April 12, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Mary,

Thank you so much for being such a loyal Aptive customer for the past five years! We're so happy to hear that our service has kept your home comfortable and that our service professionals have consistently provided you with the knowledge, professionalism, and friendliness that we strive for. We truly appreciate you taking the time to share your experience and for being a valued part of the Aptive family.

Looking forward to continuing to serve you in the future!

-Jasmine

Rated 5 out of 5 stars

Competant representatives

Competant representatives

April 18, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Maxine,

Thank you for sharing your feedback! We’re happy to hear that you found our representatives to be competent. At Aptive, we strive to provide knowledgeable and professional service every time, and we’re grateful for the opportunity to serve you. Your satisfaction means a lot to us, and we appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

5 Star Great job excellent pest control…

5 Star Great job excellent pest control man ,I can't think of anything he could have done better.Sorry but I can't remember his name, I'm terrible about remembering names

April 29, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Judy and Don,

Thank you so much for the 5-star review! We’re thrilled to hear that our service professional did such a great job with your pest control service. We understand that remembering names can be tricky, but we truly appreciate you taking the time to share your positive experience with us. At Aptive, we’re always here to provide top-notch service and ensure your home stays comfortable!

-Jasmine

Rated 5 out of 5 stars

Good Technicians

The technicians are happy to explain what they are about to do. They are always very respectful of my property.

April 3, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Gwendolyn,

Thanks so much for the kind words! We're so glad to hear that our Aptive service professionals have been respectful and communicative during their visits. Making sure you feel informed and your property is well care for is a top priority for us. We truly appreciate you being a part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Sam is a great representative of the…

Sam is a great representative of the company ! Friendly personable goes out of his way to help the customer. Besides this he does a great job of keeping the bugs out of our house ! Would highly recommend him & Aptive.

April 3, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Linda,

Thanks so much for the kind words! We're thrilled to hear that Sam made such a great impression -- he really does go above and beyond, and we're lucky to have him representing Aptive. It means a lot to know you feel taken care of and that your home is staying comfortable! We truly appreciate the recommendation and are grateful to have you as part of the Aptive family.

-Jasmine

Rated 5 out of 5 stars

Andrew found we had carpenter ants

Andrew found we had carpenter ants. He explained what he was going to do to address the problem along with doing his normal applications for this month. He put his booties on over his shoes without me even requesting it! Great job Andrew!

April 2, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Denis,

Thank you so much for sharing your experience! We're so glad Andrew was able to spot the carpenter ant issue and walk you through the steps to treat it. It's awesome to hear he went above and beyond -- even slipping on those booties without being asked! At Aptive, we're all about the little things that make a big difference, and we're lucky to have Andrew on our team. We appreciate you being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

The service people are conscientious

The service people are prompt, attentive to detail, and very conscientious!

March 14, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Dale,

Thank you so much for the kind words! We're thrilled to hear that our service professionals have been prompt, detail-oriented, and conscientious during your visits. That's exactly the level of care we strive for at Aptive. We're grateful to have you as part of the Aptive family and are always here to help however we can!

-Jasmine

Rated 5 out of 5 stars

Josiah was great he explained things…

Josiah was great he explained things and did a good job. Can I have him all the time because the last one sprayed the windows outside and I had to clean them off really good.

March 27, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Kathy,

Thank you for the wonderful feedback! We're so glad to hear that Josiah provided you with great service and took the time to explain everything. We understand how important attention to detail is, and we're grateful that Josiah met your expectations. While we can’t guarantee specific service professional every time, we’ll do our best to ensure that your future experiences are just as smooth and thorough. We truly appreciate your trust in Aptive, and we're here whenever you need us!

-Jasmine

Rated 5 out of 5 stars

Love that treatment is always on time…

Love that treatment is always on time and quick snd completely outdoors.

April 9, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Mimi,

Thank you for the great feedback! We're so happy to hear that you appreciate our punctuality and efficient outdoor treatments. At Aptive, we strive to make pest control as convenient and effective as possible for you. If you ever need anything else, we're here for you!

-Jasmine

Rated 5 out of 5 stars

As always we were pleased with our…

As always we were pleased with our service and our Tech! Always professional and thorough! Who can ask for more!! THANKYOU most kindly.

March 31, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Sherrie,

Thank you so much for your kind words! We're thrilled to hear that you consistently have a great experience with your service professional and service. At Aptive, being professional and thorough is just part of how we show we care, and we're so grateful to have you as part of the Aptive family. Your support truly means a lot -- thank you most kindly right back!

-Jasmine

Rated 5 out of 5 stars

The treatments appear to work

Aptive performed their pest control applications on time and worked with me in it was inconvient.

April 3, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Leonard,

We are so glad to hear that our team was able to work with your schedule and provide timely service! At Aptive, we know convenience matters, and we always strive to make pest control as hassle-free as possible. Thanks for sharing your experience -- we appreciate you being a valued part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Cleveland logo

Reply from Aptive Pest Control - Cleveland

Hi Clayton,

Thank you so much for your kind words! We are thrilled to hear that our team continues to provide friendly and thorough service. At Aptive, we always strive to deliver the best experience possible, and it is great to know that we have been able to meet your expectations.

If there is anything else you need, please do not hesitate to reach out!

-Jasmine

Rated 4 out of 5 stars

I reviewed the most recent application…

I reviewed the most recent application by the pest control technician.
Please review and respond to the review that was sent.

March 21, 2025
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Reply from Aptive Pest Control - Cleveland

We appreciate you taking the time to share your feedback, Jill. We're so sorry to hear there were any concerns with the recent treatment. Please contact us at socialmedia@goaptive.com including your account details as well as any other information you'd like to include, and we would be happy to help with anything needed. We're here for you!

-Alexis

Rated 5 out of 5 stars

They have done all we have asked and…

They have done all we have asked and more. They have explained everything they do. Very professional. We have no complaints. And no spiders lol. Thank you for your great service

January 16, 2025
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Reply from Aptive Pest Control - Cleveland

Hi Ruth,

Thank you so much for your wonderful feedback! We're thrilled to hear that we’ve met your expectations and that our team has been able to address all of your needs, going above and beyond. It’s great to know that the thorough explanations and professional service made a difference for you—and we’re especially happy to hear there are no more spiders around! We truly appreciate your trust in Aptive, and we look forward to continuing to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars

These people are great

Well...Everyone that has come to my house has been friendly and polite. They tell me what they plan to do, and what they actually did. I will also say, that since we have had your services, we have not seen ANY bugs in the house or garage. I am quite impressed.

March 25, 2025
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Reply from Aptive Pest Control - Cleveland

Thank you for your kind words, Lisa! We're thrilled to hear that you've been happy with our services and the friendly demeanor of our team. We strive to provide clear communication and effective solutions, so we're pleased to know our efforts have resulted in a home with fewer pests. We appreciate you being a part of the Aptive neighborhood!

-Alexis

Rated 5 out of 5 stars

Sam was punctual

Sam was punctual, informative and thorough.

March 18, 2025
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Reply from Aptive Pest Control - Cleveland

We're thrilled to hear about your positive experience, Gail. We appreciate your kind words about Sam's professionalism and dedication to providing excellent service. Thank you for being the best part of Aptive!

-Alexis

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