Banner for Aptive Pest Control - Indianapolis

Aptive Pest Control - Indianapolis Reviews 

174
•
TrustScore 4.5 out of 5

4.3

8857 Boehning Ln, 46219 Indianapolis, IN, US

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Aptive personnel have always been friendly, professional, courteous, thorough and have maintained a high level of service while doing an excellent job. Definitely a 10 out of 10. Keep up the great wor... See more

Company replied

Rated 5 out of 5 stars

My technician Kenny did an awesome job and took the time to explain what all goes on this time of year. He took the time to spray my garages which I thought might help with the spiders this time of y... See more

Company replied

Rated 5 out of 5 stars

Skylar was very friendly and listened to all of my concerns. Explained how using Aptive products would prepare my property for the winter season coming up.

Company replied

Rated 1 out of 5 stars

I wish someone had warned me before signing a contract. It just doesn't work. I thought I was doing a good thing but they may as well be spraying water. Plus you get locked into an expensive contract... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Indianapolis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8857 Boehning Ln, 46219, Indianapolis, IN, United States

  • 13179679028
Promotion box for Aptive Pest Control - Indianapolis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(174)

21,105 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Disappointing experience but Aptive customer service showed up and showed out

I texted the Aptiv person that I have a wasp nest outside of my kitchen window. I couldn't have communicated this in person because I was in a meeting inside my house. But after the Aptiv person left, the wasp nest is still there, didn't look like it has been touched at all. This is very upsetting because what's the point of having Aptiv when things like that aren't getting fixed. The insects level feels like it's been staying the same as well.

Update: Aptive fixed this immediately after my review. They scheduled an appointment the next day. Blake from Aptive came and treated my whole house both interior and exterior with care. He took the wasp nest out completely. It was a great experience. I raised my review from 2 stars to 5 because I believe in making mistake and fixing it :)

July 29, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Nguyen,

Thank you for bringing this to our attention—we completely understand how frustrating it must be to still see the wasp nest after your service, especially after reaching out ahead of time. At Aptive, your safety and peace of mind are a priority, and we never want you to feel like your concerns are being overlooked. We’d really like the chance to make this right and ensure that your property is treated thoroughly. Please reach out to us at socialmedia@goaptive.com with your service details so we can follow up promptly and get this resolved for you.

-Jasmine

Rated 5 out of 5 stars

They were very courteous and explained…

They were very courteous and explained everything that they was going to do that day.

July 12, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi there,

Thank you for your feedback! We’re happy to hear our team was courteous and took the time to clearly explain the treatment plan. At Aptive, we believe communication and respect go hand in hand with effective service. We appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Rated 2 out of 5 stars

We still have so many spiders and bugs

We still have so many spiders and bugs.

Still not over that when the guy came to my house mosquitos were included and now I hear I have the basic and would have to pay more for

July 11, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Patty,

Thank you for taking the time to share your experience. We’re really sorry to hear that you’re still dealing with spiders and other pests—especially after starting service with us. At Aptive Environmental, we aim to deliver results you can rely on, and it’s clear we haven’t met that expectation for you yet.

We also understand how frustrating it must be to hear that mosquito coverage wasn’t included when you believed it was. That kind of confusion is never something we want our customers to experience, and we’d like to make it right.

Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account, clarify your coverage, and get a no-cost reservice scheduled to target the ongoing issues. We appreciate your feedback and the opportunity to improve your experience as part of the Aptive neighborhood.

-Jasmine

Rated 5 out of 5 stars

Notifies you when coming and tells you…

Notifies you when coming and tells you what they did. One thing that is hard is when either a chg card is out of date or you want to long in and the person passed who set up the account. I have not figured out a way to reset things on the web site. His dad passed who set this up and we dont know exactly what is correct.

July 15, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Terry,

Thank you for sharing your experience with us. We’re glad to hear our service team is keeping you informed and addressing your pest concerns thoroughly. We also completely understand how difficult it can be to manage account details online—especially when someone else originally set it up.

To help you get logged into the online portal or make any necessary updates, please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. Our team will be happy to assist you and ensure everything is updated smoothly. We’re grateful to have you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Great Service

Prompt, attentive service. Efficient service. Tended to needs.

June 26, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Scott,

Thank you for taking the time to share your experience! We’re so glad to hear that our team delivered prompt, attentive, and efficient service while addressing your needs—that’s exactly what we aim for with every visit. We truly appreciate you choosing Aptive and being a valued part of our neighborhood. If anything ever comes up, we're just a call or message away!

-Jasmine

Rated 5 out of 5 stars

Love the communication and…

Love the communication and professionalism. They always text when they are on the way and send pictures of the areas they treated. They do a fantastic job! Very pleased with Aptive.

June 18, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Connie,

Thank you so much for your wonderful feedback! We’re thrilled to hear that our communication and professionalism have made such a positive impact. Keeping you informed with texts and photos is just one of the ways we aim to provide transparency and peace of mind. It means a lot to know you’re very pleased with the service you’ve received. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Rated 3 out of 5 stars

Meh!

I am not having bugs inside my house but I continue to find spiderwebs at my doors and windows and an army of ants around my house.

June 24, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi David,

Thank you for taking the time to share your experience. We’re glad to hear your home interior is clear of bugs, but we understand how frustrating it can be to still see spiderwebs and ants around your doors and windows. At Aptive, we strive to provide comprehensive protection not only inside your home but also around its perimeter to keep pests at bay.

We’d love the opportunity to review your recent treatments and make sure we’re targeting those outdoor areas effectively. Please feel free to reach out to our team directly at socialmedia@goaptive.com so we can address these concerns and ensure your home gets the thorough attention it deserves.

We truly appreciate you choosing Aptive and look forward to helping you achieve the comfortable environment you expect.

-Jasmine

Rated 5 out of 5 stars

Great Communication!

Aptive Associates always communicate in advance of the appointment day, during the appointment day, while on the visit and follow it up with pictures and a summary. I can't say enough about Aptive and am so glad I talked to them the day they stopped by.

June 24, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Deanna,

Thank you so much for your kind words! At Aptive, clear and consistent communication is a top priority, so it’s wonderful to hear how much you appreciate the updates before, during, and after each visit. We’re thrilled that our team could provide you with the service and peace of mind you deserve. We’re grateful you gave us a chance the day we stopped by and look forward to continuing to protect your home with the same level of care and transparency. Thanks for being part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Aptive Services

Aptive technicians always do a good job. They are thorough and professional.

June 17, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Jan,

Thank you for the kind words! We’re so glad to hear that our service professionals continue to provide thorough and professional care—that’s exactly what we strive for at Aptive.

We truly appreciate your trust and are proud to have you as part of the Aptive neighborhood. We're here whenever you need us!

-Jasmine

Rated 5 out of 5 stars

Great customer service and attention to…

Great customer service and attention to detail.

June 17, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi George,

Thank you for the wonderful feedback! We're so glad to hear that our customer service and attention to detail stood out during your experience. At Aptive, we’re committed to delivering thorough, high-quality service you can rely on. We truly appreciate you being part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Excellent work

Excellent work, good communication, reliable

June 4, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Shaheryar,

Thank you for the great feedback! We're so glad to hear that you've found our service to be reliable and that our team's communication and work have met your expectations. At Aptive, we strive to deliver not just results, but a service experience that feels attentive and dependable every step of the way. We truly appreciate having you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Communication is key with Aptive…

Communication is key with Aptive Environmental. I always receive a reminder email about a week before service takes place. The Aptive service techs text me with their ETA prior to each appointment and text me following service with a summary of work performed. Their service has been great! We haven’t seen any spiders inside the house since service started almost a year ago (mainly external treatments) and we’ve seen rare evidence of spiders in the garages. During a recent spring service, I asked if they could treat inside our garages and the service tech graciously added that—no spiders since. Happy to be working with Aptive Environmental!

June 3, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Tina,

We truly appreciate you taking the time to share such detailed feedback! At Aptive, clear communication and thorough service are pillars we stand by, so it’s wonderful to hear that our reminders, service professionals updates, and detailed summaries have made your experience smooth and transparent. It’s also fantastic that your spider concerns have been addressed effectively, especially with the added garage treatment. Thank you for trusting Aptive Environmental to protect your home — we’re excited to continue providing you with the comfortable environment you deserve!

-Jasmine

Rated 5 out of 5 stars

Great Customer Service

My technician listened to my concerns and offered solutions that were effective and affordable. Excellent customer service and extremely kind and professional!

May 16, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Amber,

Thank you for sharing such wonderful feedback! We’re so glad your service professional took the time to listen and provide solutions that fit your needs. At Aptive, we’re committed to delivering kind, professional service that truly makes a difference. We appreciate having you in the Aptive family and look forward to continuing to protect your home with care.

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Patrick,

Thank you so much for your kind words! We’re thrilled to hear that Albert did a great job for you. At Aptive, we’re proud to have service professionals like him who truly care about providing excellent service. We appreciate you being part of the Aptive family and look forward to continuing to keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars

The technicians always knows what I…

The technicians always knows what I need done around my house and property.

May 22, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi there,

Thank you for trusting our team to understand and meet your needs so well! At Aptive, we believe that truly knowing your home and property is key to providing the best protection possible. It’s wonderful to hear our service professionals are tuned in and taking great care of you. We’re grateful to have you as part of the Aptive neighborhood and are always here to help keep your home safe and comfortable.

-Jasmine

Rated 5 out of 5 stars

Got rid of the mice,now if you can…

Got rid of the mice,now if you can control the mosquitos this sumer,I will be a happy camper...
Jeannie Resler

May 13, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Jeannie,

We're so glad to hear the mice are gone -- that's a big win, and we're celebrating that one with you! Thanks for trusting Aptive to help protect your home. As for those pesky summer mosquitoes -- we're on it! Our team is ready to bring out the big guns to help make your yard a bite-free zone. We'll keep working hard so you can enjoy a peaceful, comfortable summer and truly feel like that happy camper. Thanks again for being part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

They were very expensive

They were very expensive, but wr just moved from michigan so we thought it was regional. We came to find another local company that was less then half price and does an an amazing job. They dont tell you but it costs $200 to stop them billing you.

May 8, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi David,

Thank you for sharing your feedback with us. We understand how important it is to feel confident you’re getting great value, especially after a big move. We’re sorry to hear about your concerns with pricing and billing—it’s never our intention to cause frustration. At Aptive, we strive to be transparent and fair while delivering effective pest control tailored to each home’s needs. We appreciate you giving us a try and wish you all the best with your new local provider. If you ever have questions or want to discuss your experience further, please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. Thanks again for your honesty and for being part of the Aptive community.

-Jasmine

Rated 5 out of 5 stars

I showed Caden some ant hills that…

I showed Caden some ant hills that needed to be addressed and he knew what to do to handle and checked for others we may have missed.

May 12, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Shawn,

Thank you for sharing your experience! We're so glad to hear that Caden was able to address the ant hills and go above and beyond to check for any others you may have missed. It’s great to know that his expertise helped take care of your concerns. We truly appreciate you trusting Aptive to handle your pest control needs, and we're always here to help keep your home comfortable!

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Don,

Thank you for your kind words! We’re so glad to hear that you had a great experience with our service professional. At Aptive, we believe in providing not only effective pest control but also a caring and personable experience. We appreciate your feedback and look forward to continuing to serve you with the same level of care and dedication!

-Jasmine

Rated 5 out of 5 stars

Are willing to revisit if needed.

Deonte was excellent and prompt on a revisit where we needed treatment indoors. He was polite and efficient.

April 29, 2025
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi Patrick,

Thank you so much for your kind words! We’re thrilled to hear that Deonte was able to provide excellent, prompt service during your indoor treatment. It’s great to know he was both polite and efficient — that’s exactly the level of service we strive for at Aptive. We’ll be sure to pass along your positive feedback to Deonte. Thanks again for choosing Aptive, and we’re here anytime you need us!

-Jasmine

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look