We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
Company replied

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We had a long talk with Duke who is some type of district manager at Aptive who was training a tech. My husband was impressed with his knowledge of all the products. He was personable and a great rep... See more
Company replied
Zach did a great job. He was quick to respond and gave me tips on how to help control the carpenters bees. I appreciate having the same technician because they know and understand my unique situation.... See more
Company replied
We have used Aptive for some time now with no complaints but on this latest service we got no pictures of our service. One time they did our neighbor’s home instead of ours and the only way we knew wa... See more
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I have had the same technician several visits in a row, which translates to he knows what pest problems I have had in the past and he does everything possible to prevent those problems from recurring.... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
8857 Boehning Ln, 46219, Indianapolis, IN, United States

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The technicians always knows what I need done around my house and property.

Reply from Aptive Pest Control - Indianapolis
Got rid of the mice,now if you can control the mosquitos this sumer,I will be a happy camper...
Jeannie Resler

Reply from Aptive Pest Control - Indianapolis
They were very expensive, but wr just moved from michigan so we thought it was regional. We came to find another local company that was less then half price and does an an amazing job. They dont tell you but it costs $200 to stop them billing you.

Reply from Aptive Pest Control - Indianapolis
I showed Caden some ant hills that needed to be addressed and he knew what to do to handle and checked for others we may have missed.

Reply from Aptive Pest Control - Indianapolis
Deonte was excellent and prompt on a revisit where we needed treatment indoors. He was polite and efficient.

Reply from Aptive Pest Control - Indianapolis
I am totally pleased with the treatments I receive from Aptive Environmental. The people who actually do the treatments are always respectful and informative. Best of all, I no longer have the massive ant problem that I had when I started this service. Additionally, I no longer have spiders, beetles, flies or “stink bugs” in my house—a real win for me!

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
Had one bad experience during my “contract” where the tech slept in his car for 59 minutes and I was trying to knock on his window to give him updates on what I wanted treated at my house and ignored me. Then when he started doing treatment, we had ring footage of him just walking one pass and not spraying or addressing anything. Then he documented that he did such items in the chart and I took a. screenshot of it and they went back and adjusted what they did. Called and they apologized and sent someone out but it still ruined the experience with them. I thought I signed a year contract but it was for 24 months. I then had to pay to get out of my contract even though they tarnished my experience with the company. I shouldn’t have to worry that they are doing the job that I paid for. What would’ve happened if I didn’t capture their negligence? I would rate this a 1 star if I could. Be competent at your job when you pay over 150 dollars per visit.

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
The technician was excellent. He was very thorough and explained everything he was doing. We appreciate good customer service.

Reply from Aptive Pest Control - Indianapolis
Good communication. Willingness to listen and offer perspective and advice.

Reply from Aptive Pest Control - Indianapolis
Great communication about arrival and what was serviced.

Reply from Aptive Pest Control - Indianapolis
Read the fine print, seemingly quick money grab company with customer service not heavy on the customer service! I’m still waiting on a call back promised within 24 hrs. almost 2 weeks ago.

Reply from Aptive Pest Control - Indianapolis

Reply from Aptive Pest Control - Indianapolis
The technician was friendly & efficient. He suggested mouse traps & installed them right away which I appreciated.

Reply from Aptive Pest Control - Indianapolis
We have used Aptive for many many years, they are efficient, professional, dependable, and curtious. Every technician that has ever come out for over 10 years has given us the best service. Highly recommend!

Reply from Aptive Pest Control - Indianapolis
I appreciate the thoughtful and informative dialogue with the tech. Always polite and the application photos very helpful.

Reply from Aptive Pest Control - Indianapolis
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