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Aptive Pest Control - Indianapolis Reviews 

174
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TrustScore 4.5 out of 5

4.3

8857 Boehning Ln, 46219 Indianapolis, IN, US

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See what reviewers are saying

Rated 5 out of 5 stars

Aptive personnel have always been friendly, professional, courteous, thorough and have maintained a high level of service while doing an excellent job. Definitely a 10 out of 10. Keep up the great wor... See more

Company replied

Rated 5 out of 5 stars

My technician Kenny did an awesome job and took the time to explain what all goes on this time of year. He took the time to spray my garages which I thought might help with the spiders this time of y... See more

Company replied

Rated 5 out of 5 stars

Skylar was very friendly and listened to all of my concerns. Explained how using Aptive products would prepare my property for the winter season coming up.

Company replied

Rated 1 out of 5 stars

I wish someone had warned me before signing a contract. It just doesn't work. I thought I was doing a good thing but they may as well be spraying water. Plus you get locked into an expensive contract... See more

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Indianapolis

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 8857 Boehning Ln, 46219, Indianapolis, IN, United States

  • 13179679028
Promotion box for Aptive Pest Control - Indianapolis

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

174 reviews

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4.3

All reviews

(174)

21,105 reviews in the last 12 months

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Rated 5 out of 5 stars

I am totally pleased with the…

I am totally pleased with the treatments I receive from Aptive Environmental. The people who actually do the treatments are always respectful and informative. Best of all, I no longer have the massive ant problem that I had when I started this service. Additionally, I no longer have spiders, beetles, flies or “stink bugs” in my house—a real win for me!

March 19, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Paula,

Thank you so much for your fantastic feedback! We're beyond thrilled to hear that the treatments have been so effective and that you're no longer dealing with those pesky ants and other pests. It’s great to know that our team has been respectful and informative throughout the process. We truly appreciate you sharing your experience with us and are so grateful for your trust in Aptive. It’s a win for us, too, knowing you’re enjoying a comfortable home!

-Jasmine

Rated 1 out of 5 stars

Do not use

Overprice poor service

March 19, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Frank,

Thank you for sharing your feedback. We're truly sorry to hear that your experience didn't meet your expectations. At Aptive, we strive to provide the highest quality service, and it's concerning to hear that we fell short. We'd love the opportunity to make things right. Please feel free to reach out to us at socialmedia@goaptive.com so we can discuss your experience further and work toward a resolution. Your satisfaction is important to us, and we truly value you as a customer. Thank you for bringing this to our attention.

-Jasmine

Rated 5 out of 5 stars

Good works!!!

The technician was really good.

March 12, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Ruby,

Thank you so much for the kind words! We're thrilled to hear that our service professional provided great service. At Aptive, we strive to deliver top-notch experiences every time, and we're glad to know we met your expectations. We truly appreciate you being a part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars
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Reply from Aptive Pest Control - Indianapolis

Hi Robert,

Thanks for sharing your experience with us! We're glad to hear everything was completed just as expected. At Aptive, we're committed to delivering on our promises and making sure your home is protected with reliable service. We appreciate you being a part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

One Bad session ruined my opinion of the company

Had one bad experience during my “contract” where the tech slept in his car for 59 minutes and I was trying to knock on his window to give him updates on what I wanted treated at my house and ignored me. Then when he started doing treatment, we had ring footage of him just walking one pass and not spraying or addressing anything. Then he documented that he did such items in the chart and I took a. screenshot of it and they went back and adjusted what they did. Called and they apologized and sent someone out but it still ruined the experience with them. I thought I signed a year contract but it was for 24 months. I then had to pay to get out of my contract even though they tarnished my experience with the company. I shouldn’t have to worry that they are doing the job that I paid for. What would’ve happened if I didn’t capture their negligence? I would rate this a 1 star if I could. Be competent at your job when you pay over 150 dollars per visit.

July 24, 2024
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Reply from Aptive Pest Control - Indianapolis

Hi Travis,

Thank you for taking the time to share such detailed feedback -- we're really sorry to hear about your experience. That's not the level of service or professionalism we expect from our team at Aptive, and we understand how disappointing and frustrating this must have been, especially after trusting us to care for your home. We truly appreciate you bringing this to our attention and giving us the opportunity to address it. If you're open to it, please reach out to us at socialmedia@goaptive.com so we can review everything further and see how we can make this right. Your experience matters, and we'd love the chance to earn back your trust.

-Jasmine

Rated 5 out of 5 stars

On time and professional

On time and professional. Covered all areas of need

April 23, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Tara,

Thank you for sharing your experience! We're so happy to hear that our team was on time and able to take care of all your needs. At Aptive, we strive to provide thorough and professional service every time, and we're grateful for your trust. We appreciate your feedback and look forward to continuing to serve you!

-Jasmine

Rated 5 out of 5 stars

The technician was excellent

The technician was excellent. He was very thorough and explained everything he was doing. We appreciate good customer service.

April 11, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Lynn,

Thank you for the kind words! We're so glad to hear your service professional delivered the kind of thorough, communicative service we strive for at Aptive. It means a lot to know you felt well take care of and appreciate the extra time spent explaining the process.

We truly value you as part of the Aptive neighborhood -- thank you for choosing us to protect your home!

-Jasmine

Rated 5 out of 5 stars

Good communication

Good communication. Willingness to listen and offer perspective and advice.

April 14, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Darrin,

Thank you so much for the kind words! We're glad to hear that your experience with Aptive stood out in both communication and care. Listening to your concerns and offering helpful solutions is something we take seriously, and it means a lot to know it made a difference. We appreciate having you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Great communication and service

Great communication about arrival and what was serviced.

April 11, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi there,

Thanks so much for your feedback! We're really glad to hear that the communication around your service and arrival time met your expectations -- that's something we take seriously at Aptive. We want you to always feel informed and confident in the care we provide. We truly appreciate you being part of the Aptive family!

-Jasmine

Rated 1 out of 5 stars

Read the fine print

Read the fine print, seemingly quick money grab company with customer service not heavy on the customer service! I’m still waiting on a call back promised within 24 hrs. almost 2 weeks ago.

March 26, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi there,

Thank you for sharing your experience. We're really sorry to hear about the delay in follow-up and the frustration it's caused -- that's not the kind of service we aim to provide at Aptive. You deserve timely communication and transparency, and it's clear we've missed the mark here. Please reach out to us directly at socialmedia@goaptive.com so we can ensure someone reaches out and addresses your concerns as soon as possible. We appreciate your patience and the opportunity to do better.

-Jasmine

Rated 5 out of 5 stars

Answered my questions and was…

Answered my questions and was professional.

March 28, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi William,

Thanks so much for sharing your experience! We're glad to hear our service professional took the time to answer your questions and delivered professional service -- that's what we strive for at Aptive. We truly appreciate you being part of the Aptive family and letting us help protect your home!

-Jasmine

Rated 5 out of 5 stars

Great technician!

The technician was friendly & efficient. He suggested mouse traps & installed them right away which I appreciated.

March 6, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Betty,

Thanks so much for sharing your experience! We're glad to hear your service professional was both friendly and efficient -- it's always our goal to provide helpful solutions right away. and we're happy the traps were taken care of on the spot. We appreciate you being a part of the Aptive family and look forward to continuing to protect your home!

-Jasmine

Rated 5 out of 5 stars

Dependable Company

We have used Aptive for many many years, they are efficient, professional, dependable, and curtious. Every technician that has ever come out for over 10 years has given us the best service. Highly recommend!

April 1, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Noreen,

Wow -- thank you so much for being with us for over 10 years! Your loyalty and trust in Aptive mean the world to us. We're so happy to hear that our team has consistently delivered efficient, professional, and courteous service throughout the years. It's customers like you who make what we do so rewarding. We truly appreciate you being such an important part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars

Informative and Helpful

I appreciate the thoughtful and informative dialogue with the tech. Always polite and the application photos very helpful.

February 28, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Michael,

Thank you so much for your thoughtful feedback! We're so glad to hear that your service professional provided informative and polite service, and that the application photos were helpful. At Aptive, we strive to make every interaction meaningful and clear, and we truly appreciate you taking the time to share your experience. It's a pleasure having you as part of the Aptive family!

-Jasmine

Rated 5 out of 5 stars

Very professional

Very professional, friendly

March 10, 2025
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Reply from Aptive Pest Control - Indianapolis

Hi Mike,

Thank you for your kind feedback! We're so glad to hear you had a positive experience with our team. At Aptive, we're committed to providing both professionalism and a friendly, caring approach in everything we do. We truly appreciate having you as part of the Aptive neighborhood!

-Jasmine

Rated 5 out of 5 stars
Aptive Pest Control - Indianapolis logo

Reply from Aptive Pest Control - Indianapolis

Hi there,

Thank you for your great feedback! We’re so glad to hear that you had an excellent experience with Aptive and felt that our service was both effective and fairly priced. We strive to provide top-quality pest control solutions that meet both your needs and budget. We truly appreciate your trust in us and look forward to continuing to service you!

-Jasmine

Rated 5 out of 5 stars

Tech did over and above of what was…

Tech did over and above of what was expected

March 10, 2025
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Reply from Aptive Pest Control - Indianapolis

We are so happy to hear that you're having a great experience with our service, Palma. Your feedback means the world to us, and we are glad that our technician went above and beyond to help you. Thank you for being the best part of Aptive!

-Alexis

Rated 5 out of 5 stars

I was traveling but the pictures helped…

I was traveling but the pictures helped to capture work done.

March 12, 2025
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Reply from Aptive Pest Control - Indianapolis

We appreciate you taking the time to leave a review, Tanya! We're glad the pictures were helpful in capturing the work done while you were traveling. Your satisfaction is important to us, and we're thankful to have you as a part of the Aptive neighborhood!

-Alexis

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