I ordered this ring for my daughter for Christmas from our dog Milo that passed away at 12 years old. The ring was absolutely stunning. The box with a little light that made The ring show so beautiful... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I cannot express how stunning the earrings we ordered are and truly I have never seen such beautiful packaging in my life. We were blown away. The packaging doesn’t sound like a big deal but honestly... See more
Overwhelmed with Emotion when Today I came home to find my package had arrived. The package was beautifully gifted, then happy tears arrived when I opened up the box to see my stunning necklace wi... See more
Informed every stage of the way... Ashes received ..ashes sent back etc and all accurate information. Product itself is beautiful, perfect fit..better than I expected, considering I went with the chea... See more
Company details
Written by the company
When someone close to you passes away, it can be overwhelming. The right memorial jewellery can feel like a life raft at this difficult time, keeping your loved one’s memory close to your heart. Here at Aura-Star® Memorials, we’ve spent more than a decade helping families like yours find the perfect memorial for their loved ones. Whatever you need, we are here to help. In the industry for over a decade, we are a British, family-owned company based deep in the Hertfordshire countryside. Our philosophy is that everyone deserves a personal tribute. So, we are dedicated to creating unique and beautiful memorial jewellery of all kinds. Everything we do is to help families like yours find something that truly speaks to the relationship they shared with the person they lost. Our wide range includes memorial jewellery of all kinds. Whether you would like a ring to feel your loved one holding your hand, or a pendant to keep them close to your heart, we can help you. We seek out beauty and individuality in every piece, so you can trust us to help you find something truly fitting for your loved one.
Contact info
4.9
Excellent
207 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic,brilliant
Fantastic, lost for words,brilliant service so easy great company will definitely use again keep up the great work 👍
July 9, 2022
Tear drop necklaces are fantastic well…
Tear drop necklaces are fantastic well worth the money.
July 3, 2022
Five Star Service
I can wholeheartedly recommend this company. I ordered a ring from the site, and the package to send the ashes back was received very quickly, It was very easy to provide them My ring arrived in the most fabulous packaging within a matter of days and I could not be more delighted.
June 30, 2022
Unprompted review
My ring is absolutely beautiful
My ring is absolutely beautiful. It came it beautiful packaging. The customer service was excellent. Would highly recommend
June 25, 2022
Excellent service
Excellent service, arrived before anticipated timescale. Beautiful piece
June 25, 2022
Beautiful necklace
The necklace is absolutely beautiful. I love that I can carry my Dad with me everywhere. It’s so easy to get the ashes inside the pendant. The customer service is absolutely amazing with this company. I would 100% recommended this necklace as a memorable keepsake of a loved one.
June 16, 2022
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish, constantly kept updated. The ring I received was absolutely beautiful and amazingly beautiful presentation
June 7, 2022
Sincere thanks for a professional…
Sincere thanks for a professional service at every step of the way. My neck less is beautiful and has been admired by several people already. Thank you for handling DD’s ashes with resp - that meant a lot. The presentation from the parcel arriving to packaging and everything in it was much appreciated. It made me smile even when dealing with a very sad situation. When I spoke to someone with regards to ashes, she was very helpful and respectful. Wonderful service.
June 6, 2022
Such a beautiful ring with my late…
Such a beautiful ring with my late fathers ashes in it x
May 28, 2022
Good service
The service was really good. The product we bought was a bright blue colour on the website but its more grey when arrived and the band is very thick. Mum is happy with it though.
May 25, 2022
I am delighted with my ring
I am delighted with my ring, it is absolutely stunning, I can now have my sister with me all the time.
Fantastic service and regular updates to keep you informed.
The icing on the cake is the beautiful and thoughtful packaging.
5 * service and quality!
May 8, 2022
A beautiful piece of jewellry
A beautiful piece of jewellry. I am amazed at how quick the ordered item came, the presentation gift box was unexpected and beautiful, I would highly recommend this company.
May 3, 2022
Highly recommended
Brilliant service right from the word go, with updates at every step. My necklace is beautiful and the boys are thrilled with their cufflinks. Thank you
April 17, 2022
It’s a pleasure they have emailed me…
It’s a pleasure they have emailed me with updates on my purchase very responsive
Now waiting for my purchase which I know will be beautiful
Thank you
April 3, 2022
Brilliant service and an amazing end…
Brilliant service and an amazing end product.
This is above the customer expectation - so well done !
April 3, 2022
Can't recommend enough
Can't recommend enough. The service was first class throughout, with excellent communications and a very quick turnaround.
The jewellery looks even better in real life, supplied in a beautiful presentation box - a really nice touch was the light in the ring box, which beautifully shows off the piece.
I'd recommend to anyone looking to commemorate a loved one.
January 31, 2022
Excellent service
Excellent service, great price and my order was completed in great time and delivered in a lovely presentation box.
I will certainly be ordering again in the future.
January 31, 2022
Excellent service and excellent quality…
Excellent service and excellent quality very happy with purchases.
Highly recommended
January 31, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.