Asset BankReviews 

102
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

The support team are pretty good, and the lady that supported us with onboarding was lovely. They charge a decent fee, but it's a world-class asset system that feels so solid and reliable. Every req... See more

Company replied

Rated 5 out of 5 stars

Asset Bank is a fantastic DAM. We use it for our Print PDF files and it can search for strings of text and then add them to a custom lightbox. Mulitple examples of time saving features that not only h... See more

Rated 5 out of 5 stars

We've been using Asset Bank for a couple of years now to store our photos and consent forms. It is super easy and it's search function is brilliant. We are migrating over to the cloud so are looking f... See more

Company replied

Rated 5 out of 5 stars

Aberystwyth University's photolibrary needed some TLC. We collaborated with Asset Bank support team to improve the search function, download options and overall user experience. Working with Hannah... See more

Company details

  1. Software Company

Written by the company

Asset Bank is a Digital Asset Management solution that has been developed hand in hand with our clients to help you find what you need, fast. Whatever the size of your business, whether you need to import and manage a global image library; control branded files, documents and presentations; share public relations collateral or make searching for any digital assets quick, simple and controllable - we can help. Asset Bank has a huge range of features, is highly configurable to meet your organisation's specific needs, and comes with excellent customer support and product upgrades. It's also very competitively priced.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

102 reviews

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4.7

All reviews

(102)

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Rated 5 out of 5 stars

Great communication from the team

Great communication from the team, always at the other end of an email or phone if we ever have any issues or questions. Although launching of the platform was delayed on our side, they were there coaching us through the initial process.

March 16, 2022
Unprompted review
Rated 5 out of 5 stars

Intuitive DAM and excellent support

We began using Asset Bank last year, and I have been really pleased with both the system and the wonderful implementation support I have received (thanks, Chris). The system is very flexible and intuitive and anytime I've come across something I couldn't figure out, Chris was also very quick to help. I highly recommend this DAM. As an archivist, I can also highly recommend for other archives, libraries, and museums.

April 2, 2021
Unprompted review
Rated 5 out of 5 stars

Responsive and reliable.

The team at Asset Bank have always been responsive and very helpful in getting us up and running. It's my first time working with a DAM tool and I'm pleased to have chosen Asset Bank - special thanks to Hannah Dodds and Paul Mulvee.

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Asset Bank have supplied our image library solution for 5 years now. I have always found Asset Bank great to work with - they are responsive and have a can do outlook - they want to find a solution to what you want. They know how to talk to novices and utilise technology in a way that everyone can understand. I wouldn't hesitate to recommend them!

August 12, 2020
Unprompted review
Rated 5 out of 5 stars

CALZATURIFICIO S.C.A.R.P.A. S.P.A.

The most important aspect for us is to be able to share our contents worldwide, with distributors, athletes and dealers, being really fast. Improving researches by users with meta data is also really useful.

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

Aberystwyth University's photolibrary…

We collaborated with Asset Bank support team to improve the search function, download options and overall user experience. Working with Hannah and the Asset Bank team was great. The project at first seemed overwhelming but Hannah made the entire process really easy and was able to turn our plans into reality.

Thank you!

May 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great user/administrator interface and implementation support

Interface is very easy to use for both regular users and administrators; SSO technology enables integration with our institution's authentication and authorization system; Granular access control; Embedded metadata mapping allows extraction of image embedded metadata upon asset uploading to auto populate attributes; Integration with Google maps, Wordpress, MS office, and pdf etc. Great implementation support.

April 22, 2020
Unprompted review
Rated 5 out of 5 stars

Aberystwyth University's photolibrary…

Aberystwyth University's photolibrary needed some TLC. We collaborated with Asset Bank support team to improve the search function, download options and overall user experience. Working with Hannah and the Asset Bank team was great. The project at first seemed overwhelming but Hannah made the entire process really easy and was able to turn our plans into reality.

Thank you!

March 5, 2020
Unprompted review
Rated 5 out of 5 stars

We have nothing but positive feedback…

We have nothing but positive feedback on Asset Bank. Chris has been beyond helpful and supportive in all matters, always available for any questions we had. We would highly recommend them to future users!

January 22, 2020
Unprompted review
Rated 5 out of 5 stars

Asset Bank has revolutionised how we…

Asset Bank has revolutionised how we control, maintain and share our brand assets, creating huge efficiencies in the process across our group of companies in Germany, Sweden, Poland, Norway, Denmark and the UK.

Throughout the implementation, launch and onboarding stage, the Asset Bank team (and my assigned consultant Chris Gibbs) have been extremely helpful, friendly and responsive. They made sure to understand the needs of our specialist business in order to get the best from our project.

I would definitely recommend Asset Bank- not only for the user-friendly tool and its ability to store and share our photos, artwork and videos, but also for the exceptional relationship with the people behind the service.

Asset Bank's features and integrations always seem to be evolving because they listen to their clients feedback - therefore we know that it will be a tool fit for the future of our brand and organisation.

10/10 Product 10/10 Service 10/10 Recommendation

January 3, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent support and intuitive, easy to use and flexible DAM tool.

Asset Bank has been advantageous for our digital marketing efforts and has even provided other useful solutions for other areas of our company. It is an easy to use, flexible and fast product. The customer service at Asset Bank has surpassed all of my expectations. Stewart was patient, detailed, and took the time to make sure we had a solution for any problem we were looking to solve. It has been a pleasure working with the team at Asset Bank and we look forward to our continued partnership. I would highly recommend Asset Bank to any one in need of a Digital Asset Management tool.

September 23, 2019
Unprompted review
Rated 5 out of 5 stars

Asset Bank has been a great system for…

Asset Bank has been a great system for us, vastly improving the way we work with images and other assets on a day to day basis across the organisation. The set up was easy, with constant support from the Asset Bank team (particularly Stewart). They were quick to respond to our queries and helped us set up a system that matched our new processes under GDPR. Highly recommend them!

September 10, 2019
Unprompted review
Rated 5 out of 5 stars

Great time saver!

By using Asset Bank in our company, it has allowed us to easily share images and other digital assets with internal and external stakeholders, without them accessing our server. It is a great timesaver with people able 'self serve' with restraints that you set.

July 11, 2019
Unprompted review
Rated 5 out of 5 stars

Great platform and support team

It was a great experience working with the team, especially Chris, our dedicated support from Asset Bank. His promptness in providing us support completely removes our barrier of communicating from different time zones. The platform is very user friendly and navigation is seamless, with little to no customization needed as the platform fulfills all our requirements.

June 10, 2019
Unprompted review
Rated 5 out of 5 stars

Intuitive platform and great customer service

After using Asset Bank for several months now, I can safely say it has significantly improved the way we handle day-to-day admin tasks and manage our files. The DAM is extremely intuitive and adds a lot of benefits like a preview function of InDesign and Photoshop files and seamless sharing both internally and externally, which is essential for our business. My colleagues quickly adopted Asset Bank and they are continuously finding new ways to use the system. This has also been made possible by the brilliant support team of Asset Bank who are always quick to respond and give very clear instructions.

Having a system that can house all of our global and regional assets in one place has further improved collaboration and is breaking down silos within our company by providing a platform not only for archiving files but for sharing best practices across departments.

I would definitely recommend this tool!

June 2, 2019
Unprompted review
Rated 5 out of 5 stars

User friendly and professional asset system

Asset Bank is such a user friendly system - our colleagues love it and find it very easy to use. It has also been very useful for sharing images with external parties such as designers etc, as there are several ways to share the assets. The set up process was great and it was so helpful to have one-to-one support and training from a real human being!

March 21, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and a great DAM

Excellent customer service, well-rounded trial period and project initiation. Our Digital Asset Management system was highly customisable, and was very well received by both internal and external stakeholders. Communication was brilliant throughout the process and I would highly recommend Asset Bank.

March 15, 2019
Unprompted review

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