The support team are pretty good, and the lady that supported us with onboarding was lovely. They charge a decent fee, but it's a world-class asset system that feels so solid and reliable. Every req... See more
Company replied
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The support team are pretty good, and the lady that supported us with onboarding was lovely. They charge a decent fee, but it's a world-class asset system that feels so solid and reliable. Every req... See more
Company replied
Asset Bank is a fantastic DAM. We use it for our Print PDF files and it can search for strings of text and then add them to a custom lightbox. Mulitple examples of time saving features that not only h... See more
We've been using Asset Bank for a couple of years now to store our photos and consent forms. It is super easy and it's search function is brilliant. We are migrating over to the cloud so are looking f... See more
Company replied
Aberystwyth University's photolibrary needed some TLC. We collaborated with Asset Bank support team to improve the search function, download options and overall user experience. Working with Hannah... See more
Asset Bank is a Digital Asset Management solution that has been developed hand in hand with our clients to help you find what you need, fast. Whatever the size of your business, whether you need to import and manage a global image library; control branded files, documents and presentations; share public relations collateral or make searching for any digital assets quick, simple and controllable - we can help. Asset Bank has a huge range of features, is highly configurable to meet your organisation's specific needs, and comes with excellent customer support and product upgrades. It's also very competitively priced.
Bright, Ninth Floor, Tower Point, 44 North Road, BN1 1YR, Brighton, United Kingdom
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We have been using Asset Bank for a number of years now and have just benefitted from the Healthcheck package, upgrade and refresh of the latest features. This process has only enhanced what is already a great product and resource for storing, archiving and sharing valuable assets across a large international organization.
Aesthetically it looks great and really showcases photography while the functionality affords many options to configure Asset Bank to your bespoke needs in terms of structure and organizing assets.
Working with Stewart in the support team was great. He really helped get the best out of the consultancy package identifying areas for continual improvement and managing a lot of the more challenging technical aspects.
Overall a great product and support service.
Since joining Study Group just 6 months ago I have been a regular user of Bright Interactive's Asset Bank. It is truly feature packed and offers excellent search and categorisation facilities. Being able to quickly create and share (both internally and externally) your own Light-box's (essentially a customised bundle of assets) using your own company's branding at every step of the way is a huge bonus to us and helps maintain an extremely high level of professionalism when communicating with our partners/clients.
Asset bank is an easy to use tool, if you happen to be stuck on something they have a service team with a quick response. The member of the team spoke and instructed me through my issue in a non-technical manor, which really helped me to understand the potential of Asset bank.
Asset Bank is the archiving solution of our dreams, with a customer service team to match. It is helping our organization pull together a variety of disparate databases cobbled together over the course of years—finally uniting our files in one central location with intuitive searching and a beautiful user-friendly interface. The customization options are seemingly limitless to fit every possible application of what is already a fantastic platform.
It was intimidating to start the search for a new DAM, but Asset Bank jumped off the list as the clear front-runner, and proved the best even after rigorous comparison with competitors. The support of the Asset Bank team is what puts it over the top. At every turn in the process, the answer was “yes, we can do that” or “we will figure out how to make it happen.” Training that could have been boring was to-the-point and customized for our needs. Throughout the consultancy process, the Asset Bank team consistently transformed what seemed insurmountable challenges into conquerable bite-size chunks. A flawless experience!
Asset Bank is easy to learn and a terrific program! It stores all of our photos perfectly and I really like the option to further categorize them into folders and sub-folders. The customer service side of Asset Bank is incredible! Ash is great to work with and will explain things as well as troubleshoot any concerns. The other thing I know that many people appreciate about this program is the ability to have customized for your specific needs. I highly recommend Asset Bank and their great support staff!
This is a flexible, robust asset management tool, with excellent customer support.
I have really enjoyed the service level and the Asset Bank product. This product was originally just used to capture the samples coming into our corporate office, but after conference calls with the Asset Bank team they have helped enhance the product even more. Great service and follow up.
We have been using Asset Bank for several years across our Europe, Middle East, Africa and India regions, serving in excess of 20,000 users. The application has always been very reliable and is very easy and flexible to apply changes due to its comprehensive administration toolkit . The additional support Asset Bank provides is responsive and reliable, with several available pricing structures. I would advise anyone looking for a DAM solution to assess Asset Bank before deciding.
The Royal Shakespeare Company implemented Asset Bank as their new DAMS solution in October 2013. Since roll-out, the system has become integral to our day-to-day working, and is currently utilised in many more ways than previously conceived.
Our internal users love the intuitive interface, and the ability to lock assets linked with access levels and groups has helped us protect our content and IP across a large organisation. We can now easily share assets across departments and have minimised storage requirements for large files, including photos and video.
Along the way, the team at Asset Bank have been hugely supportive, allowing customisation of our system and the ability to expand as the DAMS has become a larger part of how our company operates. No problem is ever too small or large, and the personalised contact with the team at Asset Bank is a huge part of how comfortable I feel administering the system. I would highly recommend them as a scalable, affordable solution for arts organisations.
Asset Bank is a fantastic product - it is a piece of software that can be easily moulded to work within a company's structure.
The service I receive from the support team is fast and very helpful. Our company uses Asset Bank to store our assets across five Operating Divisions in several countries and we have adapted it to work to how we need it to very successfully.
I would recommend Asset Bank (in fact I already do!) to growing companies that need a safe and easy way to share assets internally and externally.
The consulting sessions were very helpful and we tried to prepare for them as much as possible.
It was difficult to envisage working scenarios at that stage not knowing the system, consequently we caused unnecessary duplication which we then had to undo.
Rich was so helpful and patient in explaining things and got us over the line!
Thank you! Can't wait to start populating the library, it's a great tool and once we launch to the company it will really change how we work!
Asset Bank recently upgraded our homepage. Throughout the process the customer support was excellent - any queries I had were answered quickly and thoroughly. We are very happy with our new homepage which is much cleaner and more straight forward to navigate.
Rich was very flexible to our requests and always ready to help. We have changed the system a lot from its first layout and structure, and all the changes were done swiftly. The explanation about how the online platform works has always been clear and now we master the system pretty well. I would definitely recommend Asset Bank to anyone who needs a file sharing platform!
Asset Bank was the right product for us that fullfilled all our expectations. In additio, times of implementation were perfect and very short. The assistance was very accurate and also present. Very good product with very good professionals.
We have been working with AsserBank for a number of years now. The product is the best of its kind, and the support staff are consistently on the ball
A comprehensive piece of digital asset management software.
The level of support provided allows for confidence in the system. The response to queries and software issue is dealt with swiftly and the response comes from client facing support.
I would recommend speaking to the company and getting a demonstration if you are thinking of installing this software as they can best advise on how it would suit your needs.
The support on this occasion from Asset Bank was A+, the same level of support I always receive.
The staff are polite, professional, knowledgeable and easy to speak to.
I know that whenever I contact Asset Bank my questions will always be answered and any issues, (they are rare) will be quickly resolved.
Keep up the good work !
AssetBank's Support Team has been nothing but exemplary. Their responses to my queries have been swift and informative with easy-to-understand instructions and suggestions. I would not hesitate to recommend AssetBank to anyone seeking a good DAM system with great after-sales support.
Asset Bank have always provided us excellent support. The support team are skilled, friendly and we can rely on them to respond quickly. They are very proactive in suggesting new features that help us to improve our Asset Bank and provide our users with a better experience. Excellent customer service!
Asset Bank is a hugely flexible tool that was able to meet all our main needs for sharing digital assets really well.
We got a great service that helped us to get up and running within our timeframe.
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