Carol-Anne was very helpful, kind and professional. It’s a pleasure to attend a hearing review with her.She patiently answered my questions and gave positive suggestions. I will recommend Audika in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very friendly, make you feel at ease and explain step by step exactly what is happening. Also never seem to try and rush you through. Would highly recommend.
Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... See more
Company replied
An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service.
Staff were very friendly and very professional. Audiologist explained each step of my appointment clearly and thoroughly.
Donna.
Donna the lady who did my test was very professional.
She explained everything before and during my examination.
Very friendly
Very friendly, caring, and efficient. Explained procedures and solved problems with my ear.
A Friendly, Professional, Reassuring Experience
Reminder of appointment. Lovely welcome on arrival from receptionist Pamela. Great to see Donna, the hearing aid specialist, and exchange personal news prior to hearing assessment. Starting with listening to my observations regarding my hearing, Donna carried out an absolutely thorough examination of my ears and hearing capacity. Adjustments were made to my hearing aids according to the findings. All in all a very friendly, professional, reassuring experience.
Help full and caring answer all the…
Help full and caring answer all the questions question
Well appraised of my situation
Well appraised of my situation. Friendly and professional.
I was very impressed with my initial visit
I was very impressed with my initial visit to the hearing clinic.Callum explained everything with great patience.I will be returning shortly to continue with more tests.
Fantastic experience, Very helpful and informative.
Honest and welcoming. Clear explanation.
Easy, professional and stress free
I went to Hidden Hearing in Altrincham for a hearing test, Antony conducted my appointment and all the tests. He was professional, kind and did a great job of ruling out all possible causes. Although it turns out there was nothing wrong with my hearing and I felt as I had wasted his time, he was very reassuring that it was better to have gone for the tests. If I have issues in the future, I will certainly return.
Friendly staff and appreciate the…
Friendly staff and appreciate the issues that I have. Issue resolved in quick time.
The staff are all very friendly as soon…
The staff are all very friendly as soon as you go into the shop you are immediately put at ease and offered a cup of tea or coffee it was a very pleasant experience
Good but was not offered free hearing…
Good but was not offered free hearing aid ad vertices on tv
I had my annual review recently with…
I had my annual review recently with Carol Anne from Aberdeen and as usual she was very professional and addressed any concerns that I had about my hearing and hearing aids. I have always had excellent attention from Hidden Hearing since I got Hearing Aids 10 years ago.
Excellent product and service
Friendly staff, no rush, excellent product and service. If you have any problems they will be resolved quickly.
I made an appointment to find out why…
I made an appointment to find out why I'm experiencing a persistent 'blocked ear' sensation and was eager to know why. Callum examined my ears with professional thoroughness, explaining each step and leading to a clear conclusion. I was greatly impressed by his professional expertise and delighted to walk out with a comprehensive summary of the outcome.
Exemplary care and reliable service
The audiologist came to my home and spent…
The audiologist came to my home and spent time explaining the procedure and checked several times if I was at ease and guided me through the hearing test. She listened to what I was saying and the results of the test verified my day-to-day experience .
She gave me confidence every way and that great aftercare would be a strong feature of the service!
Good experience
Fantastic staff, superb explanations of what is happening and test results. Still not sure of equipment.
We had am extremely knowledgeable and…
We had am extremely knowledgeable and patient consultant from hidden hearing come to help get the right equipment and have it properly set up. The difference in hearing was immediate and astonishing.
Great experience
Had a great experience at hidden Hearing… professional and very friendly staff would highly recommend 👌👍
I would highly recommend Hidden Hearing
I would highly recommend Hidden Hearing. From my initial consultation with Donna Goldie I have been treated with professionalism, friendliness and nothing is to much trouble to get the best hearing possible, my transition from NHS hearing aids to the ones supplied from Hidden Hearing has made a massive difference to me. The aftercare is also first class.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





