Carol-Anne was very helpful, kind and professional. It’s a pleasure to attend a hearing review with her.She patiently answered my questions and gave positive suggestions. I will recommend Audika in... See more
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Very friendly, make you feel at ease and explain step by step exactly what is happening. Also never seem to try and rush you through. Would highly recommend.
Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... See more
Company replied
An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get... See more
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Very professional and understanding of…
Very professional and understanding of my needs
I didn't actually have a hearing test…
I didn't actually have a hearing test as my ears had too much wax in them. My hearing aids were checked over and the part from the aid to the ear in one of them was replaced as the volume was very low. This cured the fault and was worth the £25 it cost. Made appointment to have ears syringed in 6 weeks, but since cancelled that as I'm using olive oil successfully to clear them. Have appointment at end of September for the hearing test.
Yhis was the first appointment with Hidden Hearing since they took over from Ampliphon in Scotland.
Was disappointing to hear the recommendation that I buy new hearing aids for £3500 as mine are "old technology". They are only 5 years old. What is the usual life span of hearing aids?
All pretty good.
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