All staff were extremely friendly and professional. My first appointment was very thorough and identified my hearing issues. All options were discussed and explained well. Purchased hearing aids, co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very good service, I’ve seen fareeha for the first time today. She’s been really informative and helpful. Answered all my questions and updated my hearing aids, they sound great.
I went into to check a battery on one earpiece which was losing power quickly. The battery was replaced and I was given a hearing test to check if a previous problem had affected my hearing( I’d retur... See more
Having seen lots of different people in the past I almost didn’t attend my check up as I haven’t worn hearing aids for several years as one stopped working and I was told it would cost quite a lot to... See more
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service again from Emma at…
Excellent service again from Emma at Hidden Hearing in Leicester. Very friendly, professional and efficient. She really know what she’s doing. Booked in again for later in the year. Thank you
Lovely service by everyone I’ve seen
Lovely service by everyone I’ve seen, however Fareeha has made the aids better than they were before, she’s cured a problem that’s been there from the beginning, I purchased the aids in 2017. Many thanks
Great service in Leicester
I am very happy with the service I get from Eleanor and Fareeha, as I was with Mike. I thought the aids (more 3) were working satisfactorily however, when I was in background noise I could just about hear the person next to me. The new hearing aids (real 1) dispensed by Fareeha, have been much better. The volume is much higher, my tv at home has gone from 68 to 25. I cannot fault them. Very happy indeed.
Excellent service
Excellent service, great rapport with Audiologist Fareeha, very informative. Hearing aids are better than I had imagined, great bonus being able to connect to music and audio books via bluetooth. Will make travels alot easier rather than fussing about with earphones.
I had a hearing consultation with…
I had a hearing consultation with Fareeha Khan, decided to go ahead with the hearing aids. The quality is exceptional much better than my previous pair from boots which gave me a lot of interference. No feedback with these at all. Impressive 👍
Hidden Hearing is a gem that my husband…
Hidden Hearing is a gem that my husband and I found. He went to have ear wax removed and had very professionally follow up for his hearing since. The staff were excellent. The ambience of their office in Leicester is pleasant and it's a joy to be in. All in all, if you need to have your hearing checked- Hidden Hearing is the place to go to.
First class treatment by Fareeha
First class treatment by Fareeha, very easy to talk to. I had a hearing test and hearing aids recommendation. Absolutely brilliant, couldn’t have asked for a nicer lady.
I was seen by the very pleasant Fareeha…
I was seen by the very pleasant Fareeha for my hearing assessment. Impressed with the tests and clear explanation of my results. The hearing aids are discrete, no one has noticed I am wearing them. They sound excellent. Brilliant service.
Very informative
Very informative. Friendly and helpful. Definitely going to consider a purchase. Judith Oakland
Very useful advice given to me after…
Very useful advice given to me after the check my hearing test.Explain very nicely and politely.
Audiologist Fareeha is brilliant!
A very warm welcoming clinic, nice cup of coffee on entry. I’ve been coming since 2014. I purchased the aids so I can hear my parrot! Can hear him crystal clear.
Fareeha in particular has been brilliant, the Bluetooth aids enable me to hear the call from upstairs when I’ve left my phone downstairs! Fabulous service I look forward to my visits.
Very happy with the service by Fareeha
Very happy with the service by Fareeha. Nice, friendly and efficient. My hearing aid has reopened a world that was closed!
Purchased the latest instruments
Purchased the latest instruments, they're fantastic. The hearing test and service by Fareeha Khan has been very thorough, I went to specsavers and boots for a test they didn't compare to Hidden Hearing!
My recent visit to HIdden Hearing in Leicester City.…
I visited hearings in Leicester City Centre because I wasn't hearing anything in one of my hearing aids.
I was able to see the technician after a short wait and as soon as I explained my problem to him, he knew what was required. He sorted out the problem and showed me what to do if this problem comes up again. While there he also checked to see if there was wax in my ears and made sure all was well with me.
The service I got was second to none as it was much better than the previous company I was with.
so far I am pleased with the service I have been getting from Hidden Hearing. They have been patient with me and provided answers and guidance that I needed.
Can't quite remember the exact date but it was a Friday after lunch.
Fabulous service by Hidden Hearing
I have been fitted with my new rechargeable hearing aids, they sound wonderful. The service by Fareeha and Anne has been exemplary.
Fareeha Khan was absolutely brilliant
Fareeha Khan was absolutely brilliant. Very patient with me especially with the technology. From the first hearing aid test to fitting every visit was handled with care. Holly the receptionist is pleasant and very helpful. I needed to have some funding from a charity and they helped with letters and reports to enable this. Really pleased with the results. This is the 3rd pair I have had since 2011 and they are far the best. Thank you.
100% Happy
Fareeha in the Leicester branch is a really lovely person who certainly knows everything there is to know to make people feel relaxed confident and at ease.
Many of my friends wear hearing aids but unfortunately not from Hidden Hearing and they all complain. No one is entirely happy like I am.
I have been using Hidden Hearing for years and appreciate the help and advice. They have never been wrong.
I have been told everything
I have been told everything, I never knew about my hearing and hearing aids. The test by Fareha, was very in-depth and the quality of the sound is indescribable. I was especially impressed with the quality of the Bluetooth through the aids. Very caring lady and excellent service.
Another efficient session with Fareeha
Another efficient session with Fareeha, very reassuring to hear all okay.
Thorough hearing assessment by Fareeha
Thorough hearing assessment by Fareeha, regards Vallabh
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





