The audio clinician that looked after me was excellent, thorough, put me at my ease and explained the process and outcomes well. Very happy with my Audika experience following around 10 years with hi... See more
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All staff were extremely friendly and professional. My first appointment was very thorough and identified my hearing issues. All options were discussed and explained well. Purchased hearing aids, co... See more
I went into to check a battery on one earpiece which was losing power quickly. The battery was replaced and I was given a hearing test to check if a previous problem had affected my hearing( I’d retur... See more
On my third set of hearing aids now with Hidden Hearing, since 2012 when I purchased my first pair. The service has been excellent, I took Fareeha the Audiologists advice and upgraded to their latest... See more
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4.8
Excellent
95 reviews
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100% Happy
Fareeha in the Leicester branch is a really lovely person who certainly knows everything there is to know to make people feel relaxed confident and at ease.
Many of my friends wear hearing aids but unfortunately not from Hidden Hearing and they all complain. No one is entirely happy like I am.
I have been using Hidden Hearing for years and appreciate the help and advice. They have never been wrong.
October 27, 2022
Unprompted review
I have been told everything
I have been told everything, I never knew about my hearing and hearing aids. The test by Fareha, was very in-depth and the quality of the sound is indescribable. I was especially impressed with the quality of the Bluetooth through the aids. Very caring lady and excellent service.
October 14, 2022
Unprompted review
Another efficient session with Fareeha
Another efficient session with Fareeha, very reassuring to hear all okay.
October 13, 2022
Unprompted review
Thorough hearing assessment by Fareeha
Thorough hearing assessment by Fareeha, regards Vallabh
October 11, 2022
Unprompted review
Well organised excellent service by…
Well organised excellent service by Emma Fawcett and the team.
October 3, 2022
Unprompted review
Brilliant professional service
I made a booking online late on Sunday evening and was contacted by a representative early the following morning, and after a discussion, telling the rep that I just needed a test, but could not afford hearing aids at the moment, was told that that didn't matter. The test was booked for Thursday pm. The test was carried out by an extremely polite young lady, who obviously had been well trained.
The test was very thorough and did reveal a significant loss in my hearing above about 3kHz.
I tried the Otis hearing aids, and 'wow' I could hear so much more detail.
Again, I told the lady, Fareeha Khan BSc MSHAA that due to a house move etc, I could not afford them at the moment.
There was no fuss, no pushy sales talk. Totally professional and understanding.
(The hearing aids I tried would cost 5K!!)
I guess it's all a matter of personal circumstances. I would have loved to be in a position to buy them, but sadly, not just yet.
I'll have to put up with my stereo sounding like an old AM radio, with no high frequencies, complete with the heterodyne whistling that Ive come so used to.
5 stars awarded because of the high-quality test, and the brilliant attitude and manner of Fareeha.
Thank you.
September 29, 2022
Unprompted review
Great health check from lady
Great health check from lady, finally found out the issue with my hearing.
September 13, 2022
Unprompted review
Excellent personal service at home and…
Excellent personal service at home and in office. Very helpful audiologist Fareeha, explained everything properly. Impressed with the quality of the hearing aids, I would wholeheartedly recommend hidden hearing.
September 9, 2022
Unprompted review
best experience of wax removal
The Practitioner was so friendly and relaxed asking about my problem and explaining the process fully. I have had wax removal at other places but this was by far the best experience I’ve ever had. I felt extremely comfortable with the whole thing and will continue to come here.
September 5, 2022
Unprompted review
Friendly & efficient service as always
September 18, 2021
Very friendly personal
Very friendly personal. Always professional. Efficient client follow up and support.
September 9, 2021
. Service appointment
After a couple of irritating imposed rescheduling of dates/venues the appointment was faultless, professional. and effective ... Thank you Anne
March 17, 2021
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