Policy renewed over the phone due to my card having expired and having clicked to cancel the auto renew was then unable to manually renew but all done now thanks to Libbie. Previous policies always sh... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Broke down on a long trip from Cornwall to Towcester then to North Wales. Breakdown happened in Exeter. Autoaid arranged for an excellent independent recovery company to respond resulting in a courtes... See more
Got auto reminders, easy to pay or update anything online. able to download really fast and easy to save account info in app wallet on phones. Used AutoAid once when my car would not start leavenin... See more
Bought a policy after reading an article / recommendation in Martin Lewis's MSE email newsletter. Paid just over £50. Had to use when my son broke down on a Friday evening on the motorway. Was expecti... See more
3.8
Great
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Kayode was patient with my hearing…
Kayode was patient with my hearing impairment
October 2, 2025
Unprompted review
No one likes paying for a breakdown…
No one likes paying for a breakdown service until that service is needed - but it's so worth it when you run into difficulty! Auto Aid is very reliable - I have used the service several times over many years (once, needing recovery from Norfolk to Oxford - it took several hours but it was SO good to get the car recovered to exactly the right place). I've been so pleased with the service that I wouldn't change to any other breakdown recovery company.
October 1, 2025
Unprompted review
Easy renewal and good value
October 1, 2025
Unprompted review
fare price good service
September 30, 2025
Unprompted review
Simple process to sign up and by miles…
Simple process to sign up and by miles the cheapest cover for my 58 plate Toyota! 👍👍👍
September 30, 2025
Unprompted review
Very polite and professional person
Very polite and professional person. She made a unexpected and stressful situation manageable.
September 30, 2025
Unprompted review
Have been an Autoaid Customer for a…
Have been an Autoaid Customer for a number of years.
Like the fact that we can have both drivers covered to drive either of the two cars we own.
Competitive pricing for Breakdown Cover.
Good Customer Service communications.
Straight forward website and easy to use.
September 25, 2025
Unprompted review
A highly rated policy that was simple…
A highly rated policy that was simple and quick to set in place.
September 29, 2025
Unprompted review
Easy to set up and excellent price.
Easy to set up and excellent price.
September 29, 2025
Unprompted review
Very good service
I’ve used you guys since 2011/12 and called out twice. Both occasions have been smooth and easy. Saved my bacon! Always recommend you!
September 29, 2025
Unprompted review
Easy to understand and complete the…
Easy to understand and complete the process. Clear information.
September 28, 2025
Unprompted review
I’ve only needed help twice and each…
I’ve only needed help twice and each time the service was quickly sorted.
September 25, 2025
Unprompted review
Perfect Rescue Service
Im compelled to leave a review. I called out Auto Aid for my wife who had a breakdown in Wood Green (we live well out in Essex). The recovery was with her in 45mins, she says they guy was very polite and offered her a bottle of water. Managed to get her car started in no time at all. She was already on her way home when the call centre called to make sure she was OK and the recovery had arrived in the forecasted time. Absolutely perfect service.
September 21, 2025
Unprompted review
Great start
Clear and well designed website for new customers, immediate follow up with email and documents.
September 24, 2025
Unprompted review
I've never actually used the service
I've never actually used the service. But the app and setting up the renewal is simple and straightforward.
September 24, 2025
Unprompted review
Everything has been clearly explained
Everything has been clearly explained
September 24, 2025
Unprompted review
Very friendly renewal experience
Very friendly communication from the company and very easy to renew, at what still feels like a good price for the cover you receive.
September 23, 2025
Unprompted review
Very friendly and professional nice to…
Very friendly and professional nice to do business with.
September 22, 2025
Unprompted review
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