Policy renewed over the phone due to my card having expired and having clicked to cancel the auto renew was then unable to manually renew but all done now thanks to Libbie. Previous policies always sh... See more
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AutoAidBreakdown website tech issue with renewal payment…
The reason I had to talk with a AutoAid representative was because the website did not accept my Visa Debit card details. I double-checked I had put in the correct details but it would not continue with me paying online. I have been a member for many years so I reported that there was a problem with the online renewal system.
Thankfully, Kayode was very helpful and made my renewal really easy to pay for.
I was treated with the highest respect
I was treated with the highest respect, listened to and felt fully understood. A pleasure to be served by him.
Bought a policy after reading an…
Bought a policy after reading an article / recommendation in Martin Lewis's MSE email newsletter. Paid just over £50. Had to use when my son broke down on a Friday evening on the motorway. Was expecting a long wait but he was back on the road in an hour. Great service - definitely recommend.
Autorenews
Autorenews - putting price up ridiculously. Tried to cancel advised of charge. Did not receive renewal notice. NOT helpful at all.
Good value although we haven’t had to…
Good value although we haven’t had to test the breakdown service.
It was quick and easy to set up.
Searching for Breakdown Cover
I was looking for breakdown cover for the first time in several years so checked out more than one supplier. My preference for Autoaidbreakdown was based on price, simplicity of using the website and clarity of documentation. I also trust the Money Saving Expert for many of my financial decisions so their recommendation was important.
renewal easy at a great price
renewal easy at a great price, hope not to require Auto-Aid though
Only had to use the service once and it…
Only had to use the service once and it was a great experience and that it why I choose to renew my subscription to the service every year
It was easy to renew
It was easy to renew. It was impossible to determine whether auto renewal is back on.
Paid more for being loyal customer
I have got say autoaid breakdown service is one the best. However I just found out that I could have paid £57.28 for full cover via Martin Money Saving expert with Autoaid but was charged £74.14 as existing customer. Disappointed that I have to pay more for being a loyal customer.
Fast and easy to set up
So easy to deal with in terms of…
So easy to deal with in terms of opening an account. I must stress though, that I haven’t yet made a claim with them. The value for money services they offer, seem to be second to none.
Misfuelling
I managed to put petrol in my diesel van and was stuck on a garage forecourt. Rang Autoaid, they were very attentive and took all details. Told me someone would be with me in 60 -90 minutes. Then they called me to inform it might be longer. However a few minutes later the mis fuelling guy rang to say he'd be with me in 5 minutes...and he was. He was very polite, explained everything to us as to what he was going to do with regards removing the offending fuel etc. He was very reassuring and I was well impressed by the service from start to thankfully driving off the forecourt. Highly recommended.
Easy to use website and friendly
Easy to use website and friendly, fast response from the call centre.
Good value and service has been good…
Good value and service has been good when needed. Price rise was double inflation roughly.
Really quick and easy quote process
Really quick and easy quote process, hopefully receive the same service should I need breakdown assistance!
Auto renewal was easy
Auto renewal was easy and a really fair price. I've been rescued a couple of times and it's been excellent
Josh was very helpful in helping me…
Josh was very helpful in helping me with my enquiry .He sorted out the matter of my payment not showing up on the system and dealt with it in a professional manner . I was very happy with the communication whilst waiting on the phone and the speed in dealing with the matter . Thank you Josh
Reasonable price and straightforward renewal
Reasonable price. Painless autorenew process with decent communication
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