Automotive Addiction Reviews 

332
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional staff members, highlighting their helpful, professional, and deeply knowledgeable approach during every single interaction. Consumers also emphasize the outstanding quality of the vehicles, noting that the preparation and meticulous attention to detail given to every car are truly second to none. Some reviewers were particularly happy with the exceptionally smooth trade-in processes and the dedicated aftercare support they received. People frequently noted that ongoing communication throughout the entire journey was completely transparent and friendly, keeping buyers fully informed, reassured, and confident from start to finish.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional approach, deep automotive knowledge, and... See more

Service

Clients share positive opinions on service, highlighting an exceptionally smooth, straightforward, and... See more

Product

Reviewers mention positive feedback about product quality, noting that vehicles arrive in immaculate... See more

Quality

People report positive experiences with quality, highlighting the immaculate and pristine condition of the... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service, from purchase all the way through to top notch aftercare. You can tell the guys (the whole staff) really do care and are proud of their vehicles and the service they provide. They... See more

Rated 5 out of 5 stars

After lots of research I decided on these guys to do a full paint correction, ceramic coat and wheel refurbishment on my porsche boxster 718s and boy was it the right decision. Their attention to deta... See more

Rated 5 out of 5 stars

Recently purchased an M3 comp Xdrive from automotive addiction. Dhyllan, Louis, and the team couldn’t have been more helpful. They answered all my queries and the car was in perfect condition, even be... See more

Rated 5 out of 5 stars

Trading in my car for a Nogaro RS6 was an absolutely superb experience from start to finish. The whole team was stand-out, genuinely passionate, knowledgeable, and a pleasure to deal with.... See more


Company details

  1. Car Dealer
  2. Auto Broker
  3. Auto Parts Store
  4. Car Accessories Store
  5. Car Wash
  6. Tuning Automobile

Written by the company

We are a Team of Established Highly-Skilled Professional Vehicle Detailers who have transferred our Wealth of Knowledge & Skills into Performance Car Sales. We are Genuine Perfectionists & Petrolheads with a great amount of Pride in each vehicle we Prepare & Supply to Like-Minded Individuals after our Methodical; but Strenuous Process. We are a CarPro CQuartz Approved Professional Detail Centre; being recognised as Top-Tier in our Profession by one of the Leading Manufactures in the world in Ceramic Paint Protection. We can offer their Professional Only range which comes with a Warranty from the Manufacture & Ourselves. We are the only Motor Dealer we know of in our sector offering this Elite Level of Detailing Prior to Sale. WE are the Detailers; we do not outsource.


Contact info

5.0

Excellent

TrustScore 5 out of 5

332 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(332)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best experience purchasing a car I’ve ever had!

Having been a customer of Automotive Addiction for the past 10 years, I can vouch that there is no-one else in the industry operating at such a high level. The quality of the product, the customer service and the experience is something you can’t put a price on.

I’ve dealt with Dhyllan personally on not only cars that I have purchased through his company but also cars that my family have purchased through him, we would never look anywhere else and have absolutely no need to.

If you are in the market for a car then leave it to the professionals and wait to be amazed on your collection day, I still can’t sleep the night before I’m going to collect a car from him 10 years on!

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

Jeep trackhawk

What can I say its i think its the 5/6th time I've dealt with Dylan and the hole team at automotive addiction, yet again from start to finish was no hassle amazing service, could not fault them one bit ,would not go anywhere else for anew car now,even took my car back after 3/4 months of purchasing from them as had change of plan for bigger car really helped me out at great px,no doubt will be back in future hopefully aliitle longer than last time,what ateam/service 😀 👍

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing!

Never dealt with anyone with as much passion and enthusiasm. Attention to detail is on another level and truly impossible to put into words. Such a pleasure to deal with...Dhyllan really is Automotive Addicted!

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

Audi Rs3

What an experience when recently buying a RS3 8Y from Dhyllan and Louis.

It was a hassle free experience from the start with great communication throughout with a good price for my part exchange.

On arrival for collection, I can honestly say we were blown away from the experience given. The car was in better condition than new, after their prep process and ceramic coat.

I have bought new cars from main dealers and not had this level of service on collection.

Thanks Guys.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Unmatched Service & Exceptional Cars: My 4-Year Journey with Automotive Addiction

When asked where’s the best place to buy a car, I never hesitate: “Automotive Addiction”. I’ve just collected my 4th car from there, a stunning Mercedes CLA45s AMG. The car looks amazing in its satin white wrap and ceramic coating, and it drives like an absolute dream!

The team at Automotive Addiction knows exactly how to treat their customers right. They go the extra mile without fail. From the initial conversation about the vehicle to the moment you’re rolling away in your new car, they’ve got it all under control.

Where they truly excel is their vehicle detailing workshop. The attention to detail? Simply unparalleled. Seeing my new Mercedes CLA45s AMG glistening from every angle, inside and out, was testament to their exemplary workmanship.

But this isn’t my first time with Automotive Addiction. It started with a charming C63 125 edition, followed by a potent C63 507 model, and then a sleek Golf R as my third purchase. Each time, the team was there, providing invaluable advice, answering all my queries, and making the entire process a walk in the park.

So, if you’re mulling over getting a new car, I’d highly recommend giving Automotive Addiction a visit. These guys aren’t just about selling cars; they’re dedicated to building lasting relationships with their customers. Four fantastic years down the line, and I eagerly anticipate what’s next. Hats off to the team at Automotive Addiction, you’re simply the best!

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

I recently bought a car from Automotive…

I recently bought a car from Automotive Addiction and dealt with Dhyllan and Louis.

From start to finish, I found their customer service and communication exceptional. They were professional, hugely knowledgable and very helpful throughout the process. They even helped source additional parts for me after the sale!

The car was exactly as described and I was very impressed with the high quality and attention to detail in its preparation.

A fantastic experience and highly recommend

July 23, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Big thumbs up to Dhyllan and the boys at Automotive Addiction for selling my 2018 Ford Focus RS Red Edition.
The detailing team spent hours turning my car back to new while Dyhllan & Louis found a buyer in Cyprus of all places - a Cypriot with a large car collection.
Soon as the funds were cleared I was paid instantly directly into my bank.
10 of 10 for service guys and the best in the business.!!!

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

10* review!!

I have purchased 3 cars now from Dhyllan and each experience has been better and better which I honestly didn’t think was possible after my first dealings with the team.

Recently purchased an RS3 in riviera blue and it’s beautiful, Reliable, and just damn awesome. The team can’t do enough for you from start to finish. I couldn’t recommend the guys more! How the team haven’t got a clean sweep of 5* reviews is beyond me. Thanks again personally for the hassle free process you all provided 👌🏼

December 24, 2022
Unprompted review
Automotive Addiction logo

Reply from Automotive Addiction

Thank you Nick, it is reciprocated both ways. You are a pleasure to deal with, we will always go above and beyond. Until next time

Rated 5 out of 5 stars

5* Business

Well, what can I say that hasn't been said already? Dhylan and his team are nothing short of perfection. The premise? The stock? The Knowledge? The experience? The aftercare? All of it Excellence at the highest level. No pushy tactics like normal dealers, they will help you find the car that suits you the best and will work with you to further enhance the car and experience. I have bought 3 cars from automotive addiction, from early stages of the company to where it is now, and when I think they cant get any better they surprise me and surpass my previous experience.
As you can see from all the other reviews if you want a 5* experience when buying a performance car... This is the place to go. If I could give 10 * I would.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

1st class service…

Have used this company since 2018 and hands down the best place for customer service and quality cars! My next purchase will be from them for sure,

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

Honest & customer focused

Excellent from start to finish. Honest description of the cars condition.Total transparency of how Dhyllan had valued my p/x and their own vehicle. I usually wouldn't commit to buying a used car without seeing it first however I'd heard about Automotive Addiction's reputation and they didn't disappoint. Whether you're a car enthusiast or someone that wants peace of mind knowing you're buying the right car with the back up you'd expect from a dealer Automotive Addiction is definitely an excellent choice.
Thanks Dhyllan and Louis for the pleasant transaction and staying after hours to complete the sale. Hopefully we'll do business again in the future.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

RS3 Sale

Dhyllan & Automotive Addiction were recommended to me by a mutual, trusted friend.
Despite being over 400 miles apart, Dhyllan and his team were no problem whatsoever to deal with.
They bought an RS3 from me and the whole process was very professionally organised. From the initial discussions, to collection and payment, everything went exactly as agreed.
Would I sell to, or buy from, Dhyllan again? Absolutely and without any hesitation. He runs an excellent business and is very knowledgeable & enthusiastic.
All the best to you, your staff & business & I look forward to dealing with you in the future.

July 22, 2023
Unprompted review
Rated 5 out of 5 stars

Attention to deal is way above any…

Attention to deal is way above any dealer can offer.

I first found Automotive Addiction via an ebay listing for a vehicle that looked amazing and having looked at there website i could tell the level of service would be good, obviously this was an understatement, i was literally blown away at the level of service, i wasn't buying a car, i was selling a car that i felt would fit in nicely with the vehicles they retail. My first point of contact was with Louis and from the onset it was a great start, they agreed to give me exactly what i wanted for the vehicle and so we arranged a day to deliver the vehicle to themselves. On arrival i met Dhyllan, a really nice guy, pleasant honest and very knowledgeable, a true petrol head with a passion for detail, Dhyllan kindly gave me a tour of the detailing bays and the vehicles they have in stock, the level of the detailing being carried out was on another level something you don't see and certainly way above any dealership will offer. Its very clear Dhyllan has a very high standard of finish and every vehicle is finished to that standard.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome....

This is my 2nd car from Dhyllan & Louis and it was a pleasure on both occasions, from start to finish I was sent videos of the car getting ready.

The attention to detail is 2nd to none couldn't rate these guys enough, keep up the good work and see you soon.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Myexperience with automotive addiction

2 years ago I put a post out asking where’s the best place to buy a Audi rs3 after that received multiple comments recommending automotive addiction so I got in touch with these guys and straight away they were nothing but helpful within a week they had found me a car and suggested a few Suttle modification and a ceramic coat so I went with there choices and it transformed the car they clearly have a eye for detail and 2 years on the ceramic coat is still as good as the day they put it on . The car has been faultless so far and still puts a smile in my face 😁 the collection was very professional and quick,any information I’ve required about servicing etc over the 2 year period they have been happy to help and we’ve kept in touch and will certainly be getting future cars from them they are outstanding at what they do

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Really the best experience I have had…

Really the best experience I have had when I have been buying car I was looking for a bmw m4 for the past 2 years and when I found this dealership they were very helpful and responsive with helping me source and supply my car which I absolutely love and so happy with I advise anyone who is looking for a car to go to this garage with a quick and easy sale and very friendly people

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Audi RS3 Saloon

Me and my daughter visited automotive addiction on the 12th May and we were greeted by Louis, who I already spoken to via online. Louis was exceptionally helpful to all of our questions and knowledge about cars was super impressive. Whilst we were there we viewed 3 cars and he even drove us for a test drive in one of them. We were then greeted by Dhyllan who is the director of the company and you can clearly see he takes great pride in the business and the staff alongside him.
On that day I settled for the Audi RS3 Saloon - the car Dhyllan actually shown up in! As soon as I saw it, I knew it was the one for me. A week flown by, all details exchanged and it was ready to pick up. Can I just say how amazed I was by the whole process, throughout all week I was sent videos and images of the car being cleaned which I thought was so impressive. It’s just the little things that make the whole experience so much better.
On the day of pick up, the car was revealed to us by an electronic car cover. Oh wow, it was like it was a brand new car. The attention to detail from the boys were out of this world and I can’t thank them enough. We had a full itinerary on how to use the car via Louis and I can’t fault him either, even a few weeks after he’s always there to answer the phone when I’m need.
Dhyllan and the rest of the team, Thankyou for everything. You certainly stand out from the crowd and it’s a 5 star from me & my daughter

(Written on behalf of Stephen Johnson)

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely 💯 percent experience from…

Absolutely 💯 percent experience from start to finish. The whole team went above and beyond. Serviced the car taxed,MOT,new tyres. Pictures throughout Nevermind sourcing the best top spec rs3. Definitely won't be dealing with any other except automotive addiction

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

High praise for Dhyllan and the guys at AA!

I can't praise Dhyllan and the guys at Automotive Addiction enough. They purchased a car from me and the whole process was both professional and an entirely pleasurable experience. As a result, I have since dealt with AA on another business matter as well as looking to purchase a car from them more recently. They sell cars that 'stir the soul', all of which are presented to an extremely high standard. Dhyllan is enthusiastic and clearly passionate about what he does, without ever being pushy or 'salesman like' in his approach. I will, no doubt, deal with them again in the future and I wouldn't hesitate to recommend them.

June 15, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look