Significant delay on arrival at Bari Airport. Car did not arrive, staff were very confused and helpless. Had to accept a damaged car as office was about to close. Drop off at Naples airport - staff m... See more
Company replied
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See what reviewers are saying
Booked a car at Bari Airport, the staff at desk rental office in airport was great, also the guy at the pick-up / drop off parking lot. Pick-up process very fast. Auto BYD SEAL 6 touring was great,... See more
Company replied
The car was ready on time, a cleaned and brand-new Ford Tourneo, bigger than expected, and no problem to take several big luggages. Staff was very friendly and helpful. The counter is inside the arriv... See more
Company replied
Brand new car . Super fast service. Great and nice people. Parking lot a bit far but not unlike any other rental company. signs not very clear to identify the parking lot due probably to construction,... See more
Company replied
Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Contact info
Viale Enzo Ferrari, snc, 70128, Bari, Bari, Italy
- +39 3275526733
Auto e furgoni
4.0
Great
936 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst rental company ever.
Worst rental company ever.
Long waiting time.
Only interest is to sell insurance.
Car not cleaned.
Unwilling to help.
Took forever to get the deposit back.
WILL NEVER USE THEM AGAIN!!!
July 22, 2023
Unprompted review
750 euros lost because it was not…
750 euros lost because it was not indicated « crédit « in my Mastercard. They didn’t want to rent me the car. A nigtmare. Worst experience in my life
August 3, 2023
Unprompted review
If I could give this scam company zero…
If I could give this scam company zero stars I would.
Having had our flight delayed by EasyJet we arrived at Bari airport and were told that our car had been given away. The rep then miraculously found us another much more expensive car. What could we do? The queues were horrendous and we were exhausted from travelling. We ended up paying double! All in all nearly £800 for a week’s car hire! I was disgusted by this and will never use this company again. STAY AWAY
July 7, 2023
Unprompted review
The wait at the airport is unbelievably…
The wait at the airport is unbelievably long. Imagine being on a long flight, and all you want to do is get to your destination. The paperwork, the understaffing, the continuous waiting is amplified by the tiredness.
I will look for another company next time.
The car was fine, but that is the expectation.
July 11, 2023
Unprompted review
Easy reservation
Easy reservation. Almost new car. Pickup is relatively fast
July 9, 2023
Unprompted review
the service was very good
the service was very good, i got an upgrade on my rental car
June 27, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Still waiting my deposit back
Still waiting my deposit back, car is returned two weeks ago
I have to pay extra insurance, because of debit card, and that doubled my cost for rent.
Worst experience ever.
June 29, 2023
Unprompted review
Our rented car was stolen
Our rented car was stolen: We could not get any contact with your company!!!! We also did not get another car or some compensation for the period we could not use a car.
June 8, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Formalities quickly done
Formalities quickly done.
English well spoken.
Quick release rental car
Return procedure flawless and no hick ups
June 13, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Very nice experience
The whole process went very smoothly, the staff very kind and open to give us information, the car very clean and well maintained.
June 8, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Tank half full
We picked up the car late in the evening and the man was very busy and we recognized too late that the Tank was only half full. When we gave the car back we could prove it with a photo. But the man did not care!! It was our problem… 30€ lost!! Bad experience! No other problems.
June 10, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your review, for us it is very important to keep our level of customer service monitored. Autovia srl
Everything was ok
Everything was ok, quick and no big discussion about additional insurances.
Station was directly at airport Bari and just a few meters to the car
June 3, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Everything as advertised
June 4, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Fast service
Fast service, we got the car we ordered with a full tank. Easy and fast to turn the car back after the holiday.
May 28, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl
Counter at the airport and the car near the airport
Easy check in and out.
Grazie
May 22, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl
I great customer service
I booked the car via Sunny Cars. There were no waiting times at the airport, both checkin and dropp off. The personnel was friendly, the car was okay.
May 21, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl
the car was issued efficiently
the car was issued efficiently, when returning the car, everything was also quick and without problems
May 29, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl
All was easy and perfect!
June 14, 2023
Unprompted review
Reply from autovia.it - Bari Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl
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