We were supposed to pick up a 100% prepaid car from Europe car but as we arrived one hour later, they cancelled our car without compensation. And didn’t even help with a new booking. We went to the ne... See more
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All good exept for missing the office in terminal which could have been better signed as we only found the Sixt office when following signs for rental cars. After quite a walk we had to go back. But... See more
Company replied
I had a fantastic experience with Autovia. The entire process was incredibly smooth and easy from start to finish. Everything was well organized, quick, and stress-free. A special thank you to the g... See more
Company replied
I booked through Ryanair with full insurance. On Bergamo AirPort the employee from the desk wanted to sell me another insurance because they told me the Ryanair insurance is not valid ?? He even got m... See more
Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Contact info
Via Aeroporto, 13, 24050, Orio al Serio, Bergamo, Italy
- +39 035312940
Auto e furgoni
4.4
Excellent
421 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good price, good car
Got a Cupra automatic. A very good car, very easy to handle and to connect with your mobile. 7 liters per 100 km. Very clean, very quick when you pick it up or bring it back. Good price.
July 29, 2026
Amazing staff service at the Autovia…
Amazing staff service at the Autovia desk in Milan Bergamo.
July 16, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear Customer,
we are delighted to read your positive comments. Thank you for choosing our company.
The Autovia Team
Extreme good over all service in the…
Extreme good over all service in the office. Everything went smooth and the car was new and perfect.
July 9, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear Customer,
thank you for sharing your feedback. Your satisfaction is very important to us and encourages our team to keep improving.
The Autovia Team
Everything was well organized
Everything was well organized, also the car return was without any problems.
July 3, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear Customer,
we truly appreciate your positive feedback. Our team works every day to provide a reliable and efficient service.
The Autovia Team
We were supposed to pick up a 100%…
We were supposed to pick up a 100% prepaid car from Europe car but as we arrived one hour later, they cancelled our car without compensation. And didn’t even help with a new booking. We went to the next desk autovia and in 15 min we got a car: new comfortable car, fast service, convenient way to return the car out of working hours.
June 29, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear Customer,
thank you for taking the time to leave your review. We are pleased that your experience was a good one.
The Autovia Team
Reply from autovia.it - Bergamo Aeroporto
Dear Customer,
thank you for your positive review. We are pleased to know that your experience with Autovia met your expectations.
The Autovia Team
Very rude people
I tried calling them multiple times, they don't pick up phone. When they do, they are rude and hang up.
One guy picked up and was very rude. This was the location at Bergamo Airport. He hang up in my face and said something like 'I am very busy' in a rude way.
Second time I called a few hours later a lady picked up. She was nice but also hang up in my face.
I cancelled all my bookings with this car company.
June 29, 2026
Unprompted review
Reply from autovia.it - Bergamo Aeroporto
Dear Customer,
we are sorry for the experience described and for the difficulty in receiving phone assistance from our Bergamo branch.
Our staff must always maintain a courteous, professional and respectful tone, even during busy periods or heavy workloads. We therefore take note of your feedback for the appropriate internal checks and to improve the handling of phone communications with customers.
We are sorry that this episode led you to cancel your bookings.
The Autovia Team
Friendly staff
Friendly staff, we had a brand new car so there were no issues. The return process was effortless.
June 9, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear Customer,
thank you for your appreciation. We are pleased that you had a good experience with Autovia.
The Autovia Team
Reply from autovia.it - Bergamo Aeroporto
Dear Customer,
thank you for your trust and for sharing your positive experience with Autovia.
The Autovia Team
All good exept for missing the office…
All good exept for missing the office in terminal which could have been better signed as we only found the Sixt office when following signs for rental cars. After quite a walk we had to go back. But good service and clean car.
June 13, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear Customer,
thank you for your positive review.
We are pleased that you appreciated the service and the clean car. We are sorry, however, for the difficulty in finding our office inside the terminal: clearer signage can certainly make the experience easier from the moment of arrival. We will take your feedback into account to improve the information provided to customers.
The Autovia Team
Great value for money
We had a much better car than the one we ordered. Fast service, helpful staff. The only thing is they are pushing very hard to buy insurance from the desk even if you have a third party insurance, but that wasn’t much of a problem.
June 12, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear customer, thank you very much for your 5-star review and for choosing our service. We are delighted to know that your experience was positive and that our team met your expectations. We will continue working every day with commitment and professionalism to provide an efficient and reliable service.
The Autovia Team
Provided a car at short notice in the…
Provided a car at short notice in the airport when other booking had no car. Friendly, helpful. All marks well documented, no hassle return.
June 12, 2025
Reply from autovia.it - Bergamo Aeroporto
Dear customer, your feedback is greatly appreciated by our entire team. Thank you for choosing Autovia.
The Autovia Team
Smooth and hassle-free experience…
Smooth and hassle-free experience with Autovia at Bergamo Airport. Easy pickup and return, no unexpected charges, and the deposit was released without issues. Would use again.
April 28, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear customer,
we truly appreciate your 5-star rating and your positive feedback. Your satisfaction is our priority.
The Autovia Team
Great service
Great service. Fast pickup and drop-off, and a clean, reliable car. Good value for the money.
May 3, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear customer,
thank you for taking the time to share your thoughts. We’re happy you were satisfied overall.
The Autovia Team
Very helpful and polite and…
Very helpful and polite and respectful.. definitely will be using this company again
April 19, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear customer, we are delighted to receive your positive review. Thank you for trusting our company.
The Autovia Team
Easy place to get car and price and…
Easy place to get car and price and insurance good too
Good staff, i forget my phone
To Rent car, They pack that and put sticker on
Ups pick up
April 13, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear customer,
thank you for sharing your excellent experience with us. We are glad our service met your expectations.
The Autovia Team
Autovia really saved my vacation when I…
Autovia really saved my vacation when I was stuck in the airport due to another bad car rental situation. Thank you
April 5, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear customer, your feedback is greatly appreciated by our entire team. Thank you for choosing Autovia.
The Autovia Team
As always, Autovía is perfect...amazing service and car
As always, renting a car through autovía is always a pleasure.
The lady at the front desk was very kind and polite, due to a reshuffle in the car vehicle park i have been upgraded for free to a superior tier of the car and got a brand new VW TRoc automatic.
The car worked really good and fine and very smooth.
When giving back the car, the girl at the counter did a great and fast job; in less than 2 minutes I was discharged and went to the terminal.
Strongly recommended.
March 22, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear customer, thank you for your kind review. It was a pleasure assisting you with your rental.
The Autovia Team
Really quick and helpful service when…
Really quick and helpful service when checking in and out.
We did have to search the car park for our vehicle though which wasn’t easy in the dark.
March 4, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear customer, thank you very much for your kind review and for choosing our service. We are pleased to know your experience was positive.
The Autovia Team
Excellent experience
Excellent experience, friendly staff. Everything was detailed in a clean way. Easy and fast car pick-up/return. Definitely recommended.
February 24, 2026
Reply from autovia.it - Bergamo Aeroporto
Dear customer, we appreciate your positive comments and your confidence in our service.
The Autovia Team
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