Absolutely horrific experience do not use this company. Arrived at desk in Rome with my 3 kids. From first moment I got to desk it was as if I was never getting the pre paid rental car - Veronica at... See more
Location
Switch locationVia dell'Aeroporto di Fiumicino 320, c/O Rent a Car Area, TORRE UFFICI 2, 00054 Fiumicino, Lazio, IT
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See what reviewers are saying
Very polite and helpful staff, nice and clean car with low mileage, quick service and pickup, also at car return! That’s how it’s supposed to be. A big thank you to Veronica (?) at the contract counte... See more
Excellent, helpful, courteous staff. No line at pick up at Fiumicino airport. Audi A4 wagon was in perfect condition. Only difficulty was returning the car Afterhours at the train station in Rome, you... See more
Company replied
Car was as per booking and it was easy to pick it up. Return was equally easy and fast, no discussions and no hidden extra-charges, which is unusual in Italy where some car rental companies try to ta... See more
Company replied
Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Contact info
Via dell'Aeroporto di Fiumicino 320, c/O Rent a Car Area, TORRE UFFICI 2, 00054, Fiumicino, Lazio, Italy
- +39 06 6595 4103
Auto e furgoni
3.8
Great
406 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No Spare Tire
The rental experience was good. However, we had a tire blow out on the A1 from Rome. Roadside assistance was needed as the car did not have a spare tire. Was forced to pay for towing and a new tire, which Autovia said I would be re-imbursed for, but have not been.
The employee, Francesca, was super helpful during the tire issue, but was not working the day I returned the car so not sure the paperwork for getting a refund on the tire and towing was completed properly.
April 19, 2022
Unprompted review
Reply from autovia.it - Fiumicino Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione, per noi è molto importante per migliorare il nostro servizio. Ci dispiace che la sua esperienza non sia stata all’altezza delle sue aspettative. Il nostro ufficio preposto analizzerà il suo feedback al fine di migliorare il nostro servizio. Cordiali saluti Autovia Srl
Thoroughly professional service
Rome Fiumicino. A first class, professional attitude and service from beginning to end. No hard sell for extras and after being offered a petrol car, I asked if I could change to a diesel car. This was no problem. Very polite staff. Would definitely recommend.
February 28, 2022
Unprompted review
Reply from autovia.it - Fiumicino Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl
Outstanding customer service
Outstanding customer service. Pleasant, efficient well-trained staff - can't be said of many other car hire companies in Rome. I'll definitely book again.
December 7, 2021
Unprompted review
Reply from autovia.it - Fiumicino Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Autovia was great! Will rent from them again when we return.
Everything about our experience with the car rental was great. The customer service reps were very helpful, the car was very nice. The only issue we had was finding the rental counter. The signage was not great and we struggled to locate the counter. Other than that, it was a great experience. Grazie Mille!
October 4, 2021
Unprompted review
Reply from autovia.it - Fiumicino Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Everything was good
Everything was good. Fast check in, good car conditions, good servicies. We chose full coverage insurance at the rental office. Fortunately, when terribly bad guys broke the front window of the car and stole our carriers in Pisa, we can exchange car at the office in Pisa airport easily, and could continue our trip.
March 3, 2020
Unprompted review
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