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autovia.it - Verona Aeroporto Reviews 

268
TrustScore 5 out of 5

4.8

Via Aeroporto 1, 37066 Caselle, Veneto, IT


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See what reviewers are saying

Rated 5 out of 5 stars

The staff was very kind and helpful as we were traveling with wheelchairs, the assistance was appreciated a lot! I just wanted to mention it and hope you forward this to the staff at Verona Airport! M... See more

Company replied

Rated 4 out of 5 stars

Better value than the global brands Fiat 500L was two years old but it had Android Carplay so synched my Google Maps and Spotify. The Team at Verona Airport assured me we wouldn't need the supplied... See more

Company replied

Rated 1 out of 5 stars

AUTOVIA, ECOVIA AND FURGOVIA - ALL THE SAME TRASH! Worst rental company that I've ever experienced. Firstly, the car was completely damage and dirt when they gave it to me. Secondly, th... See more

Rated 5 out of 5 stars

Located a few steps away from arrivals in the airport. Staff very friendly. The car was great and easy process for collecting. Holding deposit is low compared to some other rental companies. No hassle... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più

Perchè scegliere Autovia?

I nostri punti di forza

Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia

Contact info

Promotion box for autovia.it - Verona Aeroporto

Auto e furgoni

Noleggio per ogni esigenza quotidiana, sia privata che professionale

4.8

Excellent

TrustScore 5 out of 5

268 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(268)

2,235 reviews in the last 12 months

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Rated 1 out of 5 stars

THE WORST RENTAL COMPANY!

AUTOVIA, ECOVIA AND FURGOVIA - ALL THE SAME TRASH!

Worst rental company that I've ever experienced.

Firstly, the car was completely damage and dirt when they gave it to me.

Secondly, they hide extra fee's from you!

DO NEVER TRUST A COMPANY THAT HIDES FEES!

The staff simply ask you to sign an electronic device and as you're in rush or something... you sign, the staff doesn't show you any piece of paper or any electronic version prior you sign.

Then AFTER you have signed, they come to say that if you got a fine you need to pay them 60 EUROS to communicate the Police that you're the driver instead of them. What a bull***t!

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

New well presented vehicle

Good pricing and convenient airport location. The agent was friendly helpful and efficient and we were on the road in a new well presented vehicle in no time. However the car was supposed to have been provided with a full tank of fuel and was only 3/4 full so it cost me extra to return with fuel that I had to pay for that the previous customer used!

June 29, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Very straightforward

Very straightforward. Helpful and confident staff.
Nice little car.

June 11, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Excellent

Everything went smoothly - all was explained - car was great - result!

June 14, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Don't judge a book by the cover.

My heart sank when we saw the queue at the airport, but I should have not been surprised that this car rental company was so popular. Then my preferred car was unavailable. The man in front of me got it! I was offered alternatives but rather grumpily stuck with what they had chosen as a replacement. The Agent was very friendly - desperate to get me to smile, despite being rushed off his feet. On returning the vehicle I had to thank him for a straightforward and professional experience, with no fuss. And I had to concede that it was a far better vehicle than I had originally chosen.

June 17, 2023
Unprompted review
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Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Great service

Great experience from picking up car to dropping off, hassle free and good value !

June 19, 2023
Unprompted review
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Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Top rent a car company!

The pick up off the car was very good. Helpfull and kindly staff.
The dropping off the keys was easy when the office was stil closed at 07:00. In the letterbox outside the Office.
We get free an upgrade from Corsa to Seat Aruna. Top

May 23, 2023
Unprompted review
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Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 5 out of 5 stars

Car rental in Verona

Autovia welcomed us in the evening at the airport in Verona and quickly served us. Instructions were very clear and the car was great. Return of the car also worked without any problem. So I can recommend them as a good address for renting a car when you are in Verona.

May 8, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 5 out of 5 stars

Great price and great car

May 13, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 5 out of 5 stars

Very efficient and friendly.

April 27, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Very good experience

The procedure of taking and handing over the car was extremely easy. The lady in the front desk had a perfect English, and was very gentle and helpful. She gave us a better car than we applied as she saw we had a little girl. The young guy when delivering the car was supportive and explained to us in details some question marks we had. I want to rate with 10/10 the service provided to us.

April 18, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 4 out of 5 stars

Better value than the global brands

Better value than the global brands
Fiat 500L was two years old but it had Android Carplay so synched my Google Maps and Spotify.
The Team at Verona Airport assured me we wouldn't need the supplied chains in the Dolomites at the end of March - but we did...

April 2, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

very smooth handover at pick up and…

very smooth handover at pick up and drop off - friendly and helpful staff and good quality car as booked

March 11, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Car Hire Venice Airport

Good value, everything went smoothly.

March 8, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Mario was super helpful

Mario was super helpful. When we arrived he had the forms ready and then helped to sort the navigation system. We needed to add a driver and he didn’t charge extra fees or make it difficult.
Thanks for everything.

February 19, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Friendly car rental service

Friendly service. Clean car. no hold ups!

February 4, 2023
Unprompted review
autovia.it - Verona Aeroporto logo

Reply from autovia.it - Verona Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

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