The staff was very kind and helpful as we were traveling with wheelchairs, the assistance was appreciated a lot! I just wanted to mention it and hope you forward this to the staff at Verona Airport! M... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Better value than the global brands Fiat 500L was two years old but it had Android Carplay so synched my Google Maps and Spotify. The Team at Verona Airport assured me we wouldn't need the supplied... See more
Company replied
AUTOVIA, ECOVIA AND FURGOVIA - ALL THE SAME TRASH! Worst rental company that I've ever experienced. Firstly, the car was completely damage and dirt when they gave it to me. Secondly, th... See more
Located a few steps away from arrivals in the airport. Staff very friendly. The car was great and easy process for collecting. Holding deposit is low compared to some other rental companies. No hassle... See more
Company replied
Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Contact info
Via Aeroporto 1, 37066, Caselle, Veneto, Italy
- +39 045 860 0858
Auto e furgoni
4.8
Excellent
268 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trouble free experience. Much recommanded
Very good experience.
Person at the desk extremely polite, very helpful, clear instruction.
The Autovia application on the smartphone makes it very simple and problem free to drop back the car out of the desk opening hours.
Thanks Autovia.
January 27, 2023
Unprompted review
Reply from autovia.it - Verona Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Reply from autovia.it - Verona Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Amazing car
Amazing car ! Wonderful customer service,
Specially the guy was in the counter in verona airport was amazing
November 15, 2022
Unprompted review
Reply from autovia.it - Verona Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Smooth ride!! Very Satisfied.
Fast paperwork upon collection.
We hired a Fiat Panda - we got a brand new one with bluetooth and touch screen. Very satisfied.
Easy return and no delays.
Best value for money and insurance coverage.
We will definitely use Autovia on our next trip to Italy.
September 13, 2022
Unprompted review
Reply from autovia.it - Verona Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl
Smooth, fuss free rental
Smooth, fuss free inexpensive rental. Missed 5* as tyre inflation alert always came on - tyre was fine but system hadn't been reset - and the car was high mileage though it drove fine.
September 3, 2022
Unprompted review
Reply from autovia.it - Verona Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
GO SOMEWHERE ELSE!
I'd give them zero star if i could.
Rented a car in Verona. In the parking lot upon car check and return, the employee said everything was okay. We walked back to the office and the same employee left me there so he could walk back alone to the car. When he came back, he said there was damage on the car. He said he had to make it official and call it in. I had to hurry to catch my flight back home. So, I was torn. Now they're charging me almost €200 for a damage I didn't make!
By the way, I paid €500 for deposit!
October 26, 2021
Unprompted review
Reply from autovia.it - Verona Aeroporto
Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl
Da Evitare
Bad experience. Arrived on site at around noon and the kiosk was closed. Request was to call an Italian mobile phone which is not very easy and cost-effective if you have a foreign mobile number.
I had an issue with my car as it was damaged due to hail storm. I swopped the car for a new car and was requested a second deposit of 500EUR (same contract, total of 1000EUR deposit). I was also promised by the gentleman on site that the second deposit was not linked to the first car and hence returned upon returning the 2nd car.
That did not happen. Upon returning the 2nd car I was told that also the 2nd car deposit could not be returned due to the damage on the first car. I obviously disagreed as the 2nd car was returned without any issues but obviously the gentleman could not do (or care) much.
I sent an email to their complaint department about the total cost to pay for the car damage (I had an excess) and nobody replied. Same night I was charged on my credit card (without my permission) the full amount for the 1st car repair without knowing why I was charged full amount and when deposit would be returned. Despite now after a month I received some vague answers, I still don't have an answer to the questions I asked.
Really bad experience. Would not recommend.
August 9, 2021
Unprompted review
Reply from autovia.it - Verona Aeroporto
Dear Customer, thank you for your review. We’re sorry your experience didn’t live up to your expectations. Our Service Department analysed your feedback in order to improve our service. Best regards Autovia Srl
Good new car with cruise control, fast pick-up at the terminal!
Good and quite new manual car with cruise control and usb-charger
Car pick-up was fast, international driving license required for Russia.
Enjoyed it!
February 27, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.