Batch Coffee Reviews 143

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the delicious and complex flavors of the coffee. Many appreciate the variety offered through the subscription, allowing them to explore different roasts and expand their coffee knowledge. The delivery service is frequently noted for its promptness and careful packaging, often arriving with a pleasant aroma and informative cards. The overall service, including the subscription model, is highly regarded for its value and the opportunity it provides to discover new, high-quality coffees from independent roasters. However, some customers mentioned issues with the delivery service, specifically concerning the courier used and the lack of time slots or alternative delivery options like click and collect. A few people also felt that the coffee batches they received were too similar in taste, or expressed a desire for more guidance on tasting notes.

What people talk about most

Product

Consumers express great satisfaction with the product. Many reviewers praise the coffee's taste, describing... See more

Quality

Users consistently express high satisfaction with the quality of the coffee. Many describe it as phenomenal,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers appreciate the quick dispatch times and... See more

Service

Clients share positive opinions on service. Customers cannot fault the quality or service, highlighting the... See more

Subscription

People report positive experiences with subscription. Many customers consider it their favorite and the best... See more

Based on these reviews

Rated 5 out of 5 stars

Some of the best coffee I've had! I got some of the caffetiere coffee bags a few weeks back and they are phenomenal. They taste really nice with very little to no bitterness. The packaging is gr... See more

Company replied

Rated 5 out of 5 stars

What a fantastic little business. A wonderful bit of happy mail to receive. Beautiful packaging not to mention how wonderful it smells. The coffee was delicious and I really enjoyed reading about each... See more

Company replied

Rated 5 out of 5 stars

This is fantastic way to explore coffee. Initially got this as a gift for 6 deliveries and decided to subscribe. One round it could be a slightly darker roast from Colombia paired with light fruit... See more

Company replied

Rated 5 out of 5 stars

I was looking for a present for a man who has everything. I came across the Batch Coffee Club subscription and thought it would be interesting and widen his coffee knowledge and horizons. I benefit t... See more

Company replied


Company details

  1. Coffee Roasters
  2. Coffee Store

Written by the company

We review and rate coffee that has been roasted throughout the UK. We then select the very best to include in our coffee subscription boxes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

143 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Still thoroughly enjoying Batch Coffee

Still thoroughly enjoying the coffee I get from Batch Coffee. Love having 2 different coffees every month and trying coffees from different and sometimes unusual places. Delivery is always quick and service is always very friendly. Highly recommended

November 12, 2021
Rated 5 out of 5 stars

First time I ordered from Batch and…

First time I ordered from Batch and received a 2 packs of coffee. And I am suprise these 2 packs are of different taste and so obvious. One is nuttier taste, while the another is fruitier. I be will order again. Thank you.

October 16, 2021
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Reply from Batch Coffee

Great to hear that you enjoyed the different flavours that speciality coffee can offer :)

Rated 5 out of 5 stars

Review

Very efficient, nicely packaged, on time and really great coffee

September 15, 2021
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Reply from Batch Coffee

Thank you. Glad you enjoyed the coffee :)

Rated 5 out of 5 stars

Brilliant

Brilliant. Really efficient, great coffee and beautifully delivered.

September 1, 2021
Unprompted review
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Reply from Batch Coffee

Cheers Kate! Great to hear :)

Rated 5 out of 5 stars

For the Love of Coffee!

A subscription box was purchased as a gift for my fiancé, a known coffee snob. He was very impressed with the selection of coffee and quality provided, and looked forward every month to trying out new coffee blends. Our subscription has ended, but we're seriously considering resubscribing!

August 23, 2021
Unprompted review
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Reply from Batch Coffee

Thanks for your kind words Cacie!

Rated 5 out of 5 stars

Coffee subscription

I was bought a subscription as a gift. Sadly it has just run out and I miss it already. I always looked forward to receiving my new coffee every two weeks along with the nice write up on the people who had made it.

August 23, 2021
Unprompted review
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Reply from Batch Coffee

Thanks Joe! So great to hear you enjoy our write ups.

Rated 5 out of 5 stars

mellow

Always on time lovely mellow flavour. Just what we need the guessing is over

August 19, 2021
Unprompted review
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Reply from Batch Coffee

So glad to hear you have been enjoying the coffee :)

Rated 5 out of 5 stars

Amazing coffee & service!

I have always enjoyed coffee but I am new to actually tasting it, and this seemed like a good way to try different coffees and discover new roasteries. I got the one off box just to try it at first and I love them, espeically the Ibanda coffee from Perception. I've even brought myself a V60 since and I'm getting even more flavour from the coffees. The customer service has been fantastic and very personable too. I'm definitely be subscribing.

March 2, 2021
Unprompted review
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Reply from Batch Coffee

Amazing! Thanks Danielle :) The Ibanda is a world!

Rated 5 out of 5 stars

It surely doesn’t have to be bitter anymore!

The coffee is amazing, great quality, very tasty and oh, smells soooo good! I bought the one-off box just to try out but after having this great experience I’ll subscribe for future treat 💖

February 12, 2021
Unprompted review
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Reply from Batch Coffee

Amazing! Thanks Eva!

Rated 5 out of 5 stars

Honestly great experience

Honestly great experience. Customer service is on point and they easily & quickly sorted out my mess up of addresses. Coffee subscription was for my dad who is loving it!

February 12, 2021
Unprompted review
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Reply from Batch Coffee

Crackin!! Thanks Angharad!

Rated 5 out of 5 stars

Can’t recommend Batch enough

Can’t recommend Batch enough.
It’s such a unique concept, showcasing independent roasteries and the best in world coffee right to your doorstep, plus reviews from the expert Tom Sax.
So much work by the team and makes me smile every time I get a package. Subscribe, you won’t regret it!!

December 30, 2020
Unprompted review
Rated 5 out of 5 stars

Perfect Gift

I bought 3 months of suscription as a gift to my partner and we found ourselves happily waiting for the new batch coffees to arrive every month. It was like having a blind date with coffee. Found out about so many good roasteries. Highly recommended!

October 31, 2020
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Reply from Batch Coffee

Wow. What a lovely review 😊 thank you! Really glad you have been enjoying the coffees!

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