Batch Coffee Reviews 143

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the delicious and complex flavors of the coffee. Many appreciate the variety offered through the subscription, allowing them to explore different roasts and expand their coffee knowledge. The delivery service is frequently noted for its promptness and careful packaging, often arriving with a pleasant aroma and informative cards. The overall service, including the subscription model, is highly regarded for its value and the opportunity it provides to discover new, high-quality coffees from independent roasters. However, some customers mentioned issues with the delivery service, specifically concerning the courier used and the lack of time slots or alternative delivery options like click and collect. A few people also felt that the coffee batches they received were too similar in taste, or expressed a desire for more guidance on tasting notes.

What people talk about most

Product

Consumers express great satisfaction with the product. Many reviewers praise the coffee's taste, describing... See more

Quality

Users consistently express high satisfaction with the quality of the coffee. Many describe it as phenomenal,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers appreciate the quick dispatch times and... See more

Service

Clients share positive opinions on service. Customers cannot fault the quality or service, highlighting the... See more

Subscription

People report positive experiences with subscription. Many customers consider it their favorite and the best... See more

Based on these reviews

Rated 5 out of 5 stars

Some of the best coffee I've had! I got some of the caffetiere coffee bags a few weeks back and they are phenomenal. They taste really nice with very little to no bitterness. The packaging is gr... See more

Company replied

Rated 5 out of 5 stars

What a fantastic little business. A wonderful bit of happy mail to receive. Beautiful packaging not to mention how wonderful it smells. The coffee was delicious and I really enjoyed reading about each... See more

Company replied

Rated 5 out of 5 stars

This is fantastic way to explore coffee. Initially got this as a gift for 6 deliveries and decided to subscribe. One round it could be a slightly darker roast from Colombia paired with light fruit... See more

Company replied

Rated 5 out of 5 stars

I was looking for a present for a man who has everything. I came across the Batch Coffee Club subscription and thought it would be interesting and widen his coffee knowledge and horizons. I benefit t... See more

Company replied


Company details

  1. Coffee Roasters
  2. Coffee Store

Written by the company

We review and rate coffee that has been roasted throughout the UK. We then select the very best to include in our coffee subscription boxes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

143 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent product and customer service

I have been so impressed with my order from Batch Coffee. The team were really helpful in answering my queries and provided a really fast delivery of my first order. The coffee was beautifully packaged when it arrived and the coffee itself is really tasty. There’s loads of hints and tips on the website to pour up it perfect brew too. I’m so glad a subscription service like this exists and I can’t wait for my next delivery!

June 27, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Coffee!

I sent a Batch box as a gift to my parents and they were thrilled with it, from the lovely packaging to the great taste of the coffee inside. Bonus that you receive a personal thank you video - how nice! I will be buying again for sure!

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

Definitely recommend

Amazing and delicious! Love the packaging too - after receiving a one off box, I decided to start a subscription.

June 10, 2020
Unprompted review
Rated 5 out of 5 stars

Love it!

Love the concept and everything about this quirky little business. I have committed for the next 6 months and am already excited to see what interesting coffees will arrive at my door next month!

June 10, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Coffee

Fantastic experience ordering from Batch Coffee. Order always arrives on time and always look forward to receiving different coffees each month. There is a QR code on the bottom of the coffee bags so you can scan and read the review and see more information. Highly recommend.

June 10, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Fast efficient delivery. Kept well informed at every step. Website was easy to use and good explanations for brewing techniques. Would highly recommend!

June 10, 2020
Unprompted review

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