Believe Finance Reviews 

1,740
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Highly Recommend - Second time using Believe. They helped me move my mortgage to a new property. They were super efficient. kept on top of Solicitors and helped keep the pace up to drive the completio... See more

Company replied

Rated 5 out of 5 stars

Micah did everything he could to assist us with our remortgage application. He found us the best deal and went the extra mile when our bank refused to certify our passports copies and a solicitor want... See more

Company replied

Rated 5 out of 5 stars

Great service from a very efficient professional and friendly team. Emily and Micah were super helpful, explained all our options clearly and helped us make the best choice for our circumstances. The... See more

Company replied

Rated 5 out of 5 stars

Dean and Emily made our remortgage process really easy. Whenever I had a query Emily always answered them promptly and ensured I understood the details at every stage of the remortgage. I would... See more

Company replied

Company details

  1. Mortgage Broker
  2. Non-Bank Financial Service

About Believe Finance

Written by the company

We've created Believe Finance to provide mortgage advice to customers anywhere in the UK to give our customers advice, guidance and support every step of the way.

Whether you're looking to remortgage, purchase your next property or building a property portfolio we will help you make a fully informed decision on finding the right mortgage or protection for your needs.

Our experienced CeMap qualified advisers are waiting to speak to you and with our 5 Star Trustpilot rating you really can't go wrong.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,740)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This has been the second time I have…

This has been the second time I have used Believe for my remortgage, and once again, amazing customer care from start to finish from Becki. Have recommended to friends and family, and will definitely use again in 5yrs time.

July 3, 2023
Unprompted review
Believe Finance logo

Reply from Believe Finance

We are really happy that you have recommended us and that you will definitely use us again in the future Elizabeth and thank you for your continued Loyalty to Believe Finance!

Rated 5 out of 5 stars

Helped me get the best deal

Paul provided an excellent service in finding the right deal for me and tackling the admin 'leg work'. This was especially useful as I was pretty busy when my mortgage renewal came up.

They sorted it all out for me.

June 13, 2023
Unprompted review
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Reply from Believe Finance

Thank you Richard for your 5 star review of Believe Finance for the excellent service you received from us!

So that I can pass on your feedback to the case manager who dealt with your case, would it be possible to provide your full name or reference number please Richard to amanda.ball@believemoney.com. Thanks 👍

Rated 5 out of 5 stars

1st class service everything went…

1st class service everything went smoothly and always let me know how the remortgage was going nice and friendly as well great service 👍

July 10, 2023
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Reply from Believe Finance

Thank you Steven for your 5 star review of Believe Finance for the 1st class service you received from us!

Rated 5 out of 5 stars

Prompt service

Prompt service. Really good deal secured at the earliest opportunity. I didn't have to chase them at all with messages & simple confirmations forthcoming. Really pleased with the service they have provided, walking / talking me through the process & best deal for me invidually.

July 13, 2023
Unprompted review
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Reply from Believe Finance

Thank you Paula for your 5 star review of Believe Finance and it's great to hear that you are really pleased with our prompt service!

Rated 5 out of 5 stars

Highly Recommend

Highly Recommend

Fantastic customer service from Jake and Paula. Communication was excellent via text, email and phone calls. Extremely efficient team.

Thank you 😊

July 10, 2023
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Reply from Believe Finance

Thank you too Kathleen for your 5 star review and high recommendation of Believe Finance for the fantastic customer service you received from Jake and Paula!

Rated 5 out of 5 stars

Jake was very helpful and quick to…

Jake was very helpful and quick to answer any queries I had. Made the process a breeze to navigate. Thanks for the help.

July 11, 2023
Unprompted review
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Reply from Believe Finance

Thanks too Luke for your 5 star review of Believe Finance and it's great to hear that Jake made the process a breeze to navigate for you!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Emily kept me informed throughout. Highly recommend.

June 26, 2023
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Reply from Believe Finance

Thank you Georgia for your 5 star review and high recommendation of Believe Finance for the excellent service you received from Emily!

Rated 5 out of 5 stars

Stress free

They helped us with our remortgage, it was quick, well organised and stress free experience with them.

July 1, 2023
Unprompted review
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Reply from Believe Finance

Thank you so much for your 5 star review of Believe Finance for the well organised and stress free experience you have received from us!

So that I can pass your feedback onto the right people in our team, would it be possible to provide some more information please (either name, ref no or case manager) to amanda.ball@believemoney.com? Thank you👍

Rated 5 out of 5 stars

Friendly and clear advice and not to…

Friendly and clear advice and not to pushy explained everything simply cudnt fault them

July 6, 2023
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Reply from Believe Finance

Thank you Wayne for your 5 star review of Believe Finance and it's great to hear that simply couldn't fault our team!

Rated 5 out of 5 stars

Huge thanks for exceptional service from Paula and Jake

Paula and Jake handled my case. They kept me informed every step of the way and went above and beyond to help me. They were always available via text or e-mail to answer any questions and made sure I fully understood the process.
Honestly it was a strangely pleasurable process with none of the stress I’ve encountered in past mortgage changes.
Huge thanks.

July 7, 2023
Unprompted review
Believe Finance logo

Reply from Believe Finance

A huge thanks to you too Leyla for your 5 star review of Believe Finance for the exceptional service you received from Paula and Jake! It's also great to hear that it was a pleasurable and stress free process!

Rated 4 out of 5 stars

Having delt with an online broker…

Having delt with an online broker befor,
I found believe finance to be alot easier to work with when situations arose i.e. proof of identity.
The way this is done could do with improvement tho. [ the photos too small to read]
There was no major drama.
My mortgage went through rather
Quickly which was a bonus.
I'd have no qualms recommending believe.

July 2, 2023
Believe Finance logo

Reply from Believe Finance

Thank you for your review and recommendation of Believe Finance and we certainly take your feedback on board!

Rated 5 out of 5 stars

Excellent service

Excellent service, fully explained, reliable and punctual responses to questions asked, would highly recommend

July 5, 2023
Unprompted review
Believe Finance logo

Reply from Believe Finance

Thank you for highly recommending Believe Finance Karl for the excellent 5 star service that you received from us!

Rated 5 out of 5 stars

Amazing service thank you :-)

About the 4th time Iv used Believe now for mortgage, insurance & secured loan and I won’t use anyone else great service very fast, efficient & knowledgeable team.
Special mention to Jake who was fantastic! I had quite a few questions throughout the process and all I had to do was txt and he txt right back with all the information/answers I needed thank you Jake really appreciate all your help!
Highly recommend believe for any financial needs x

July 2, 2023
Believe Finance logo

Reply from Believe Finance

Thank you too Hayley for your continued loyalty to Believe and for highly recommending Believe Finance. We are really happy that you won't use anyone else due to the amazing service you received from us, especially from Jake!

Rated 5 out of 5 stars

Great

Great help, great communication will definitely use and recommend to friends and family

July 4, 2023
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Reply from Believe Finance

We are really happy that you would definitely use us again and definitely recommend us Mrs Topp for the 5 star service that you received from us!

Rated 5 out of 5 stars

Excellent from the start to finish

Excellent from the start to finish. Emily and the team were brilliant. Would highly recommend using Believe. Communication via text was very efficient and will definitely be using you guys in the future. Thank you

July 4, 2023
Unprompted review
Believe Finance logo

Reply from Believe Finance

Thank you too Jordan for your 5 star review and high recommendation of Believe Finance for the excellent service you have received from Emily and the team!

Rated 5 out of 5 stars

Excellent service.

Really helpful team, they did all they could to get me the best deal on a mortgage. Excellent service.

June 30, 2023
Believe Finance logo

Reply from Believe Finance

Thank you for your 5 star review of Believe Finance for the excellent service you have received from our really helpful team!

Rated 5 out of 5 stars

You can have complete confidence

i have used Believe Finance twice now,
They are extremely efficient, professional and very helpful.
They take all the worry and stress out of choosing the right product and make the process very simple.

My grateful thanks to Ben and Rob.

I would highly recommend them.

Definitely worth a 5 star review.

June 30, 2023
Believe Finance logo

Reply from Believe Finance

Thank you so much Janet for your high recommendation and continued loyalty to Believe Finance. It's also great to hear we are definitely worth a 5 star review!

Rated 5 out of 5 stars

Brilliant

Jake has been very efficient with communication and ensuring the process was smooth
Thanks Jake

June 30, 2023
Unprompted review
Believe Finance logo

Reply from Believe Finance

Thanks to you too Aleemah for your 5 star review of Believe Finance and it's great to hear that Jake has been brilliant!

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