Berry Bouquets  Reviews 336

I got the address and post code wrong not once but twice, but they bore with my idiocy and delivered to the right place. Fantastic customer service and it was a birthday present, all said looked and tasted great made my day so thank you so much berry bouquets!

Ordered a fruit bouquet for my niece's birthday. Accidentally put the wrong shipping address first and the wrong delivery date.
Was worried wouldn't be delivered to the right place.
Thankfully customer service was really helpful and amended both mistakes.
Was told by my niece that the fruits were fresh and tasty.
Will definitely order again.

Outstanding customer service, extremely helpful and the bouquet was beautiful and a definite success as a gift. Would not hesitate to order again and would highly recommend. Thank you

Absolutely awful, spent a fortune on a huge fruit bouquet as a gift. 1) card was not included, despite being paid for
2)the majority of the fruit was rotten,causing us severe embarrassment

An email was sent advising of this and requesting a refund. Still awaiting a response.

Stay away from them

I ordered two boxes of chocolate covered strawberries for a birthday party. They arrived on time and very well packaged in beautiful boxes, Everyone complimented me on the delicious strawberries and they were a talking point of the party. Would not hesitate to order again!

Such a great gift. My student daughter is away from home and poorly with the flu. She needed fresh fruit! She loved her Berry Bouquet (she's a Design student and loved the great presentation). She's eaten the whole lot and told me she's feeling much better. It has certainly cheered her up. Thanks for a great idea and service, Berry Bouquets

Great last-minute gift for a relative, beautifully presented and very well-received. Customer service were great, quick to respond and help me out on making a decision. I ordered the Celebration Bouquet on Monday evening and it arrived Tuesday morning - really impressed by the speed and the quality (was a little worried the fruit might not stay fresh in transit, but all was well). Thank you so much!!

I recently made an order on Friday, I spoke to the lovely team on WhatsApp the response was quick and polite. My order came the day it was expected, the strawberries were wrapped up well and for the strawberries themselves they were absolutely lovely big and ripe and the chocolate was decorated just like it was on the website. I would definitely recommend a lovely addition to any celebration.

This company make beautifully delicious and well presented bouquets! I bought one as a gift and the recipient absolutely LOVED it.

The customer service and communication has been excellent with the company. And I will definitely be ordering again.

Xmas 2024
Another excellent Berrys Bouquet.
Selection of very fresh fruits, nicely presented and bang on time.
I will continue using this reliable service.
Thank you,
Suzanne Solomon

Excellent customer service. Very swift in responding to my messages on WhatsApp. Also, provided same day delivery. Delivery driver was very polite. The fruit (strawberries, melons and pineapple) was fresh & tastey and the chocolate was good quality. 5/5 experience. Thank you so much!

Fantastic fruit bouquet, arrived in superb condition well packaged in a lovely basket. Berry Bouquets kept me well informed every step of the way and arranged delivery even in the awful weather.

The arrangement is exquisite as is the chocolate which is any chocolate lovers dream mixed with the fresh sweet juicy fruit.

The website was informative and represented the bouquets perfectly giving plenty of choice.

Exceptional value for money and something very unique and special for any occassion

Overall an exceptional online experiance with superb human interaction when needed

Excellent service, ordered for my mum in the UK and really impressed. The fruit looked amazing and my mum said it was so fresh.
Thank you so much x

Absolutely amazed at the bouquet for our anniversary she's gonna love it

I ordered a specifically fruit only arrangement which was delivered on time. Unfortunately they included chocolate which the recipient is highly allergic to.i contacted the company to make them aware of their mistake both by email and their chat but have heard nothing in 2 weeks. Customer service is crap

Received a free maggot in my delivery, that doesn't seem to be an optional extra so I can only assume it was a unintentional cabbage passenger. I understand how that can happen, but it's not great and kind of detracts from the experience.

I have used Berry Bouquets twice for friends in England (I am in the US) and have been very impressed with the service. On my first order, I was concerned about the address and they wrote to me almost immediately to assure me all was well. The chocolate-covered strawberries were delivered on the correct date and a photo was sent to me to show they were left on the front porch. Can highly recommend Berry Bouquets!

Arrived on time and was packaged well. The Fruit was fresh and it looked great. My mum has never seen anything like this and was overwhelmed with joy. Thanks guys x
Highly recommend!

Fast delivery and excellent customer service. Had an issue that was resolved extremely promptly and professionally using whatsapp (so convenient!). Thank you

I had ordered this for a birthday celebration. I had made a mistake in writing my phone number once ordering. On the morning of the next day I had advised of the mistake. The package was delivered to the wrong place and I had accepted to have a second one delivered two days after. Then I received an email from DPD that the package was delivered. Unfortunately it wasn’t delivered. Neither to my address nor to the one I had provided as alternative. When I called DPD they apologized and confirmed the package had been delivered to the wrong address due to a problem and to ask a refund to Berry Bouquets. I have done so directly and through PayPal as well. Nothing has happened so far.