Big Bus Tours Abu Dhabi Reviews 367

Horrible - the bus dropped us off one stop too far from the included boat ride - Dhow Corniche Cruise - Big Bus provides with the Premium ticket purchase. The driver told us to walk across a mall parking lot and head towards some random marina. We walked to the marina and there were no signs directing people to the boat We walked and walked around the entire marina (about 40 minutes), asking random marina employees. No one ever heard of the Big Bus boat tours. We ended up giving-up and wish we hadn't done the Big Bus tour. I want my money back!!!!!

Excellant. Superb Drivers - Rasheed and Murugan. Good communication and coordination. Well supported to enjoy the trip.

Great way to discover Abu Dhabi. But it would be better, if there would be signs at the stops. We could not find the right stops on the Corniche. The employees have been very nice and helpful.

Bus frequency vor the red line (1 hour) is ok beause you can walk often from one stop to the other but Bus frequency of green line (2 hours) is to long.

Excellent Bus tour of Abu Dhabi. The Grand Mosque was amazing site to see and how the city is expanding so quickly. It will be one wonderful city to visit in the coming years as new hotels and attractions open to tourists. Very, very clean for a middle east country and lots of fantastic restaurants and malls to visit. Very American and UK similarities.

Awesome friendly staff, very helpful.

We went on a Friday as we had no other free day. Our expectations were low as Friday is the Muslim holy day. Bring a quieter day made for a pleasant experience. Most things were open and the Mosque opened at 2.30pm, so we were able to experience this amazing place. The bus staff could not be more helpful and friendly. It is more expensive than most Big Bus tours in other cities but well worth it.

Website states buses were every 30 minutes when in reality they were only every 1 hour and 45 mins to 2 hours meaning that our day in Abu Dhabi ended up being wasted and money was spent on Taxi's to ensure I could take my guest to all the places they wanted to see.

Everything OK. Only Bus Stops are difficult to find If you are Not arrived at Same place.

We bought the two day ticket and did both routes, covering big distances. As a result, we saw so much of Abu Dhabi that would not have been possible. It gave us a real insight into Abu Dhabi present and future.
Staff were very friendly and it was great to have cold bottled water provided. Would definitely suggest at least two days unless you don’t want to get off the bus. We also did the free Dhow trip which was lovely. Plan your route carefully and choose just a few things to actually get off and see as each route is long.

Little bit too chaotic. Operating times not clear. Corniche Cruise in the morning was cancelled without any information. Drivers sometimes skip a stop without information. That is definitely not ok!

The are no signs for the bus stops on the street. You have to ask around to find the right spot. The bus frequence is every 30 minutes/1 hour and not synchronized between the two lines. This means you loose too much time waiting for the bus in the bare sun without shade. In May there was an unexpected and unannounced change of bus shedules for the summer season and the buses changed the frequence to 1hour/2 hours which makes day planning impossible. Every other city has better hop-on/hop-off offers. In Abu Dhabi i recommend to take a taxi/rent a driver to be more flexibel and probably cheaper. Overall an bad and overprized experience...

Very good service once we were on the bus. One of the stops was supposed to be near our hotel but could not find a dedicated stop. Only got on it after walking around for some time and saw it by chance, so rushed to catch it. Still did not see a dedicated bus stop.

The Staff were wonderful. The only issue we had was locating the correct pick up location as we missed the tour because we went to wrong pick up location. Emails & calls were not answered. We spoke to our hotel concierges for guidance. The next day we took a chance went to pick up location hoping to get on board. The Bus Staff were kind enough to honor our tickets adding the Abu Dhabi City Tour as a courtesy....
We had a great time!

Easy to book online. We did not have access to a printer. Just showed the barcode when we boarded

We did both routes. A full day.

Route B is not as important as route A.

We enjoyed our bus tour around Abu Dhabi. It covered the main sights of the city and the staff at the stops and drivers were all very helpful. The commentary was excellent and gave us a great insight into the sights, background and facts about the city and area. We did encounter some problems with the headphone connections in the first bus as it seemed a number of them weren't working. We were able to move seats as the bus wasn't full but it could present a problem if there were more passengers travelling.

A nice route, simple concept, buses on time. Great!
Though, as audio is a big part of the experience, you should make sure all the earphone jacks are working fine to ensure good sound quality.

The tour was enjoyable with good amount of content which gave an excellent overview of Abu Dhabi. My wife and I stopped off at the Heritage Village which was a little disappointing. A stop off at the Sheikh Zayed Grand Mosque would be highly recommended but as we had visited this before it was not on our itinerary. Having spent quite some time in the Heritage Village we had insufficient time to stop off at The Louvre or to take the loop to Yas Island. I would recommend buying the 2 day ticket to ensure that there was sufficient time to visit all the features.
By far the biggest issue was the poor audio description. The sound was very poor quality and none of the ear bud receptacles that I tried to use were either not functioning or were intermittent.

Nice commentary as usual. There are no signs to be sure where the bus stops on the first day. Had to ask around a lot to figure it out.

Need a tour guide on the bus as they have on the bbt in Dubai. Also need to update leaflet when changing water tour availablity and to be clear which tour is at which time..I got caught out on that and didn't have the water tour as a result. Staff were very helpful and pleasant.