Outstanding service throughout. Well packaged and very fast delivery. Imogen, on customer service, demonstrated great patience and assistance in advice on fitting a conversion plate. Thank you!
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Bought a 40L top box. Was told bike fitting came included, which was not not the case (!) Bike Luggage sent out a interface plate ( to suit my bike) for no extra cost, at their expense. Its alwa... See more
Excellent. One very minor bit of feedback about your website: on a smartphone it doesn't seem possible to edit the basket. I accidentally added the same top box twice and then couldn't remove one.... See more
I ordered my bike panniers at the end of November but got an email not so long after saying that it was going to be the middle of January because of supplier isssues. I then rung up the middle of Janu... See more
Company details
Written by the company
Shop bike luggage from the UK's No.1 SHAD retailer. Based in the UK we offer next day delivery and the best deals on SHAD products.
Contact info
United Kingdom
- bikeluggage.co.uk
4.6
Excellent
896 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Limitations on luggage rack and top box…
Limitations on luggage rack and top box mount sizes very confusing if you aren't familiar with top box item IDs. very expensive to return and swap out for an appropriate one.
July 29, 2024
Top quality products and a very speedy…
Top quality products and a very speedy shipping time. Great Service..
July 29, 2024
Was very happy with my experience even…
Was very happy with my experience even when I made a mistake with my order supplier got in contact and helped me correct it
July 1, 2024
Excellent service
I ordered pannier racks. Received very quickly. My plans changed and I decided to return them and they handled that well. Will definitely use again.
July 5, 2024
Excellent service and really happy with…
Excellent service and really happy with the products i ordered, very competitive prices too.
July 8, 2024
Easy to use Web site
Easy to use Web site, great products and unusual nowadays a great customer service. Prices are good and delivery quick.
July 1, 2024
Great product
Great product, easy to install. Purchased for Honda CB500X (18)- fits perfectly.
Quick postage and delivery.
July 8, 2024
Highly recommended
Can’t recommend these enough… great products and super fast postage,, had the need to call and speak to someone and was more than helpful I also emailed them and they got back to me with everything I needed, will definitely use them again and will be recommending them ⭐️⭐️⭐️⭐️⭐️
July 4, 2024
Brilliant service
Brilliant service, excellent product and rapid delivery.
Would definitely use again
July 1, 2024
Excellent
The ordering process was straight forward and clear. Delivery was prompt and the item was just as described.
July 1, 2024
Excellent service
Excellent service, delivered spot on time, no delivery charge, and product excellent.
June 5, 2024
Great comms and uber quick delivery
Great comms and uber quick delivery. Recommend bike luggage.
June 5, 2024
Excellent customer service
Very friendly and helpful. Chatted online with them about what I needed and was given a direct link. Easy to order and it arrived the next day. Very happy customer.
May 30, 2024
I ordered a shad sh 37 topbox it was a…
I ordered a shad sh 37 topbox it was a good choice and fits my motorcycle a treat and matching colour to motorcycle.
It was delivered really quickly and great email communication on delivery.
Would definitely use this company again.
May 30, 2024
Brilliant product very well made easy…
Brilliant product very well made easy to install came with everything needed.
May 29, 2024
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