Frances is the star of this review. Professional , polite and shows great humanity when dealing with people who have unexpected difficulties. Cannot express how much he helped.i can only put this... See more
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Straightforward website and easy to open a new fixed rate bond account. Any queries are resolved efficiently by helpful customer services team.
Company replied
Straight forward, no messing about I’m 81 years old so anyone can easily fill out the application form Dee S
Company replied
My experience of opening and transferring funds to a competitive 2 year fixed rate account with Birmingham Bank was very impressive! I transferred £1 to authenticate the account before transf... See more
Company details
Written by the company
Birmingham Bank is dedicated to empowering customers on their ambitious journeys. Everything we do is rooted in our core values of trustworthiness, ambition and dedication. Founded in 1955, throughout the evolution of our business, changing times and financial markets, our purpose to enable the ambition of our customers, employees and stakeholders remains unchanged. We are moving forward as we’ve always done, dedicated to delivering trusted, hardworking savings and lending products that provide practical solutions and make your money work for you. This is what we call “Better Banking”. Your savings are protected under the FSCS. It protects up to £85,000 (or £85,000 each, for joint account holders) of the money in your Birmingham Bank accounts.
Contact info
United Kingdom
- 03330 048 048
- info@birminghambank.com
- birminghambank.com
4.4
Excellent
49 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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all good easy yo use
March 24, 2026
Excellent service
Offering good interest rate. Receipt of deposits acknowledged by return. Simple & straightforward application process.
November 19, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Easy account to set up.
November 20, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Reasonably easy to deal with & a good…
Reasonably easy to deal with & a good product.
November 5, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Good rate of interest and quite easy to…
Good rate of interest and quite easy to set up
October 28, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Worth checking this bank
Easy website, competitive and simply explained rates and products.
August 8, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Very competitive rate and easy process.
October 1, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Easy to open account,good rate…
Easy to open account,good rate quoted...for a two year period
September 17, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Easy process to set up new account
Straightforward website and easy to open a new fixed rate bond account. Any queries are resolved efficiently by helpful customer services team.
September 21, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Good interest rate and reasonably easy…
Good interest rate and reasonably easy to open account.
September 16, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Effective online experience
Clear, comprehensible website plus regular, effective communication of relevant information.
September 20, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Impressed
I applied online for a fixed rate bond. The process was simple and the website was very easy to use. Overall, I was very impressed.
September 22, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
A pleasure to deal with
Very straightforward to open an account. Competitive interest rates, prompt and efficient admin., good communications.
October 4, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Very quick and easy website with great…
Very quick and easy website with great rates if interest
Accounts set up within minutes- very simply.
September 27, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.
Frances is the star of this review
Frances is the star of this review.
Professional , polite and shows great humanity when dealing with people who have unexpected difficulties.
Cannot express how much he helped.i can only put this down to a Bank that treats people as humans and not as difficult objects that upset the way Banks operate..
September 26, 2025
Reply from Birmingham Bank
Thank you for taking the time to give your kind feedback; it means a lot when individual staff get a mention. We look forward to helping you again next time.
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