excellent service, everything delivered on time. If there is a delay in shipment (due to changes in realease schedule, never BlackGate's doing!), notification is sent. Also good degree of flexibility... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I came across Balckgate Games through a Google search, decided to take a plunge and support an independent business. Fast delivery, product was well packaged and I received what I bought. Overal... See more
Received call to ask about specific product options before dispatch and honoured price for pre-ordered Morpeko collection box at wrong (lower) price. Used couple of times now and happy to consider ag... See more
Easy to navigate the website placed a pre order. Order didn’t arrive on time with Royal Mail. The owner called me as soon as I emailed to clear things up. Package had been delivered to a safe place... See more
Company details
Information provided by various external sources
Specialising in Atomic Mass Games and Guillotine Games we are your go to for the latest in all things Marvel Crisis Protocol, Marvel Champions and Zombicide.
Contact info
United Kingdom
- help@blackgategames.co.uk
- blackgategames.co.uk
4.8
Excellent
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service!
I was really pleased with the service that i received. will shop again
November 16, 2020
Good prices and timely delivery.
November 16, 2020
Excellent service!
November 10, 2020
Blackgate Games
An excellent, well packaged and swift delivery service from a company who has a brilliant and expansive stock of Marvel Crisis protocol, receiving new product as soon as it’s released and occasionally slightly earlier. Their website is extremely easy to use and the prices are some of if not the best in the market, having a decent discount straight from release of the product. Furthermore, this company provides the best customer support I have ever received online from a company of its like. I have been informed of when items that I am interested are in stock and a have also been made known when my purchases have been delivered and when they are likely to arrive. More than this, the member of staff who I have spoken with seems to have a genuine passion for the hobby and the game in particular, because of this the nature of the service seems both expert and personal. As a result, I would not only shop here again but also recommend Black gate games to everyone I know.
October 26, 2020
Item arrived as ordered
Item arrived as ordered, Courier is usual hermes standard. Item left in 'shed' by back door visible to anyone in the back and open to the rain. :( Good company bad courier.
October 15, 2020
Happy Customer
Wanted to order two copies of a product that was limited to 1 item per cart, contacted support and this was resolved within 5 minutes, order arrived the following day, exceptional customer services.
October 1, 2020
Unprompted review
Everything good!
September 22, 2020
Unprompted review
Great for MCP
Great prices, fast delivery! Grest service :) would use again for minature games buying.
September 17, 2020
Unprompted review
Great service.
Awesome price and super fast delivery. Will use again.
September 14, 2020
Unprompted review
Great shop
Great shop, simple to use and fantastic service - all you want for an online shop :)
September 14, 2020
Unprompted review
Excellent company, will recommend.
Had to make a quick purchase from my usual supplier, found them to be quick and efficient and got my product ahead of when i was expecting it, always a pleasant surprise!
Will now be shifting all my pre orders to them for the foreseeable.
September 12, 2020
Unprompted review
Great for Crisis Protocol
New customer, had a good first buyer experience, stock levels are transparent, vendor is very prompt to reply to queries via Facebook and the shipping was prompt.
September 11, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.