Blinds To Go - ST-LAURENT Reviews 

175
TrustScore 5 out of 5

4.8

1163 ST-LAURENT BLVD, K1K 3B7 OTTAWA, ON, CA


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Rated 5 out of 5 stars

We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more

Company replied

Rated 5 out of 5 stars

The booking system was super easy and efficient to use. My design consultant Neha was lovely, working within my budget to find what I truly wanted in the home. My installation team (Moe) was great, fr... See more

Company replied

Rated 5 out of 5 stars

I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to p... See more

Company replied

Rated 3 out of 5 stars

Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada

  • 6137418646

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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4.8

All reviews

(175)

2,738 reviews in the last 12 months

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Rated 1 out of 5 stars

Terrible quality of blinds

Terrible quality of blinds. The blinds have pin holes in them which the store did not fix and they were not willing to give further discount. I would never recommend Blinds to Go for window treatments. Order #973608

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

Hi Helen, we are very sorry to hear about this experience you had with us. We would like to hear more feedback so we can help to resolve or rectify any issues. Please let us know if we can help further in any way - you may edit your review to include your order number so we can look further into it as well.

Rated 5 out of 5 stars

Excellent service!

I have been purchasing blinds from Blinds to go for years, along with purchasing some blinds for our children’s new homes. I loved the choices of their different products, the price are great, their services are exceptional. All of their employees are so knowledgeable, are so polite and kind when serving their customers. They have knowledge with any or every questions I had. All in all I give them a 5 stars plus and have referred to friends over the years. Thank you again to the lady that served me when I picked up my blinds a few weeks ago. I am very pleased with the blinds you helped me with you choosing. I love them very much!

M. Paradis

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is so wonderful to hear M. Paradis! Thank you for your very kind review!

Rated 5 out of 5 stars

Great staff

Great staff! Friendly and knowledgeable. The installers were great as well. Love my new blinds.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Christine! Thank you for your review!

Rated 1 out of 5 stars

This was by far the worst service…

This was by far the worst service experience I have had dealing with a company. Had much more comprehensive and friendly service from Home Depot. Product was also much cheaper.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

Hi Nicolas, we are sorry to hear about the experience you had with us. We would like to hear more feedback and information on the issues you encountered, if you could edit your review to include your order number we will gladly look into your order and see how we can help you.

Rated 5 out of 5 stars

Very satisfied

Very good advice. Fair prices (I compared before buying). Flawless manufacturing and perfect fit!

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear! Thank you for your review!

Rated 5 out of 5 stars

Good stuff

Blinds were affordable and quite easy to install.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Steph! Thank you for your review!

Rated 5 out of 5 stars

They looked exactly like I had wanted…

They looked exactly like I had wanted and fit the windows like a charm. Easy to install and perfect for my living room!!

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear, Florence! Thank you for your review!

Rated 5 out of 5 stars

I am more than happy with Blinds to Go!

I am more than happy with Blinds to Go!
The quality of my wood blinds along with the installation brackets is first rate. Their customer service is exceptional and the turn around time from order to delivery is fast.

Et

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Lynn! Thank you for your review!

Rated 4 out of 5 stars

The blinds for my living room work very…

The blinds for my living room work very well and are excellent at blocking the draft from the windows. The only thing is there is a small gap at the top left hand corner of the window between the head rail and the window frame.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

Hi Laureen, it is possible that the window is a different height from one end to the next and therefore the blind isn't reaching - is the shade pulled down all the way? Feel free to give us a call at the store and we can see if we can help troubleshoot any issues.

Rated 5 out of 5 stars

St Laurent Location

Always helpful, professional service at this location. And Blinds to Go has always provided a quality product. Definitely a repeat customer.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Sara! Thank you for your review!

Rated 5 out of 5 stars

We’d definitely purchase here again!

Excellent service when purchasing, really good pricing, and a very detail-oriented and efficient installer!

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Anne! Thank you for your review!

Rated 4 out of 5 stars

The blind is good quality

The blind is good quality, easy to install and we received it in less time than we expected. Pricing is expensive but comparable to other companies. Blinds are just expensive anywhere in my opinion, if you need a custom size. The service was very friendly. The only improvement l would suggest is for the salesperson to ask more very important questions about installation concerning the brackets, and other details the customer may not know about. After two phone calls back to the store, we were informed there were different brackets we could use which would change the size of the blind. As well, we picked out a blind for privacy, then after ordering it, we noticed another blind that had holes in the slats. After questioning the sales person, she checked to see if we ordered the one we preferred. Then we had to ask what was the difference between the two. She was very knowledgeable, but didn’t guide us with the important information initially. Sometimes customers don’t know what to ask.
All in all, l would recommend this company. Just make sure you know exactly what you want and ask for recommendations.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

Thank you very much for your review and your feedback Sherry! We greatly appreciate it!

Rated 5 out of 5 stars

From the time I visited the store and…

From the time I visited the store and was assisted by the pleasant, thoughtful employee who helped me to choose just the right colour to the time the cautious installer visited our house to verify the measurements to the time he returned to install the blinds in an awkward spot above our kitchen sink I can assure you that I was more than satisfied by the service. Thank you.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Margaret! Thank you for your review!

Rated 4 out of 5 stars

Confusing installation instructions./

I ordered blinds to be fixed to the ceiling. Generic installation instructions were very confusing, even the plastic clips were included. Had to return to the store to get specific instructions and get the parts missing. Please be more careful in the future.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

Thank you for your feedback Roger - we will be sure to pass this along to the plant as well so they are sure to take more time in ensuring instructions and all mounting materials needed are included to each specific order.

Rated 5 out of 5 stars

Blinds installation

The in-store consultant, Ashley, was wonderful and the rep, Lee, ensured a smooth installation.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Stephen! Thank you for your kind words!

Rated 5 out of 5 stars

Great service!

Quick service. Knowledgeable Staff. Quality blinds. Thank you!

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Dominique! Thank you for your kind review!

Rated 5 out of 5 stars

You did perfect

You did perfect. I would gladly recommend You to anybody.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Mark! Thank you for your kind review!

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