We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more
Company replied
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We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more
Company replied
The booking system was super easy and efficient to use. My design consultant Neha was lovely, working within my budget to find what I truly wanted in the home. My installation team (Moe) was great, fr... See more
Company replied
I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to p... See more
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Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada
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Terrible quality of blinds. The blinds have pin holes in them which the store did not fix and they were not willing to give further discount. I would never recommend Blinds to Go for window treatments. Order #973608

Reply from Blinds To Go - ST-LAURENT
I have been purchasing blinds from Blinds to go for years, along with purchasing some blinds for our children’s new homes. I loved the choices of their different products, the price are great, their services are exceptional. All of their employees are so knowledgeable, are so polite and kind when serving their customers. They have knowledge with any or every questions I had. All in all I give them a 5 stars plus and have referred to friends over the years. Thank you again to the lady that served me when I picked up my blinds a few weeks ago. I am very pleased with the blinds you helped me with you choosing. I love them very much!
M. Paradis

Reply from Blinds To Go - ST-LAURENT
Great staff! Friendly and knowledgeable. The installers were great as well. Love my new blinds.

Reply from Blinds To Go - ST-LAURENT
This was by far the worst service experience I have had dealing with a company. Had much more comprehensive and friendly service from Home Depot. Product was also much cheaper.

Reply from Blinds To Go - ST-LAURENT
Great customer service with a smile, great warranty repairs.

Reply from Blinds To Go - ST-LAURENT
Very good advice. Fair prices (I compared before buying). Flawless manufacturing and perfect fit!

Reply from Blinds To Go - ST-LAURENT

Reply from Blinds To Go - ST-LAURENT
They looked exactly like I had wanted and fit the windows like a charm. Easy to install and perfect for my living room!!

Reply from Blinds To Go - ST-LAURENT
I am more than happy with Blinds to Go!
The quality of my wood blinds along with the installation brackets is first rate. Their customer service is exceptional and the turn around time from order to delivery is fast.
Et

Reply from Blinds To Go - ST-LAURENT
The salesperson was very helpful and informative. She was pleasant.
I'm very happy with my purchase !

Reply from Blinds To Go - ST-LAURENT
The blinds for my living room work very well and are excellent at blocking the draft from the windows. The only thing is there is a small gap at the top left hand corner of the window between the head rail and the window frame.

Reply from Blinds To Go - ST-LAURENT
Always helpful, professional service at this location. And Blinds to Go has always provided a quality product. Definitely a repeat customer.

Reply from Blinds To Go - ST-LAURENT
Excellent service when purchasing, really good pricing, and a very detail-oriented and efficient installer!

Reply from Blinds To Go - ST-LAURENT
The blind is good quality, easy to install and we received it in less time than we expected. Pricing is expensive but comparable to other companies. Blinds are just expensive anywhere in my opinion, if you need a custom size. The service was very friendly. The only improvement l would suggest is for the salesperson to ask more very important questions about installation concerning the brackets, and other details the customer may not know about. After two phone calls back to the store, we were informed there were different brackets we could use which would change the size of the blind. As well, we picked out a blind for privacy, then after ordering it, we noticed another blind that had holes in the slats. After questioning the sales person, she checked to see if we ordered the one we preferred. Then we had to ask what was the difference between the two. She was very knowledgeable, but didn’t guide us with the important information initially. Sometimes customers don’t know what to ask.
All in all, l would recommend this company. Just make sure you know exactly what you want and ask for recommendations.

Reply from Blinds To Go - ST-LAURENT
From the time I visited the store and was assisted by the pleasant, thoughtful employee who helped me to choose just the right colour to the time the cautious installer visited our house to verify the measurements to the time he returned to install the blinds in an awkward spot above our kitchen sink I can assure you that I was more than satisfied by the service. Thank you.

Reply from Blinds To Go - ST-LAURENT
I ordered blinds to be fixed to the ceiling. Generic installation instructions were very confusing, even the plastic clips were included. Had to return to the store to get specific instructions and get the parts missing. Please be more careful in the future.

Reply from Blinds To Go - ST-LAURENT
The in-store consultant, Ashley, was wonderful and the rep, Lee, ensured a smooth installation.

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Reply from Blinds To Go - ST-LAURENT
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