Blinds To Go - ST-LAURENT Reviews 

175
TrustScore 5 out of 5

4.8

1163 ST-LAURENT BLVD, K1K 3B7 OTTAWA, ON, CA


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Rated 5 out of 5 stars

We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more

Company replied

Rated 5 out of 5 stars

The booking system was super easy and efficient to use. My design consultant Neha was lovely, working within my budget to find what I truly wanted in the home. My installation team (Moe) was great, fr... See more

Company replied

Rated 5 out of 5 stars

I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to p... See more

Company replied

Rated 3 out of 5 stars

Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Curtain Store
  4. Decoration and Interior Design Store
  5. Interior Designer

Written by the company

At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.


Contact info

  • 1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada

  • 6137418646

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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1-star

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4.8

All reviews

(175)

2,738 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Austin was very professional

Austin was very professional. When we realized that the depth of our window frame, being an old house, was not deep enough for our new Roman shades we went back to Blinds to Go. Austin said .... not a problem. Took out the loops and they were returned in two days! Great service. Look lovely. We commend Austin on his knowledge and courtesy. Many thanks!

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

Thank you for your review Christine - it is great to hear about your experience with Austin! Would you be able to shed more light on why the 1 star rating? We would like to help rectify any issues at hand, if possible! Thanks!

Rated 5 out of 5 stars

Excellent service

Excellent service. Staff are professional and knowledgeable of the products. They were able to assist me with choice of colours and styles. I recommend Blinds to Go and will be using their services in the future. I especially like their warranty.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is wonderful to hear Sherryl! Thank you for your great review!

Rated 5 out of 5 stars

Very helpful!

Very helpful! In and out of the store quickly. Blinds were ready for pick-up the date they predicted. Love this place!

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Chantal! Thank you for your review!

Rated 5 out of 5 stars

Great service!!

I would definitely recommend Blinds to Go! The staff at the St-Laurent location was very knowledgeable and friendly, they provided great advice!

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Mikael! Thank you for your review!

Rated 5 out of 5 stars

Excellent

I had good retailed service and the installation was done really well...Thank you very much...aloha and xmas

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Gerard! Thank you for your review!

Rated 4 out of 5 stars

I was going to buy navy blue cellular blinds for my window as I did the other bedroom window, however, there is no navy blue. Instead, I will buy the vinyl blinds that are navy blue.

Very good staff to go over the exact measurements of my windows and what was needed in terms of outside and inside mounts for all my blinds. It would be better if some blinds (cellular) had more colours to choose from.

Other than that, I loved the collection of blinds that I purchased and will need to buy one more set for my new house.

Sue:)

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

This is great to hear Sue, thank you for your review! We will let the merchandising team know about your feedback re: the color options for cellulars as well - what colors were you looking for/would like to see?

Rated 1 out of 5 stars

Good service, but poor quality.

I bought 4 blinds from Blinds to Go from two different product lines. [OE007004]
In the same calendar year as the purchase (2020), 3 of the 4 blinds broke and needed to be brought back for repair. Customer service has been good each time, but the products themselves seem to be poor quality and unreliable.

I originally chose Blinds to Go after receiving multiple quotes from other companies. Blinds to Go was a higher price than some competitors, but I originally felt that this was justified because of the customer service, warranty, local production, etc. Looking back, I wish I chose another company.

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

Hi Laura, we are very sorry to hear about your experience. Can you please provide us with your order number? We would like to look into your order more and see how we can help you.

Rated 5 out of 5 stars

Their guarantees are real

Had a mechanical failure on the valance/blinds that we bought years ago. Brought it in .."we ll fix it no charge" just as they promised when we bought the blinds. It was ready in a couple of days!

December 14, 2020
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Reply from Blinds To Go - ST-LAURENT

Lifetime warranty is the best! Thank you for your great review Vic!

Rated 5 out of 5 stars

No complaints whatever

No complaints whatever. Good opportunity and display of blinds available. Slight delay in delivery (expected because workers in prov of Quebec usually all take their holidays in August). Received timely and accurate messages about the delay and new installation dates. Installation went smoothly and the blind has worked very well as a great sun shield in morning and provides good bit of shade in the kitchen in the afternoon and until sunset.

December 10, 2020
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Reply from Blinds To Go - ST-LAURENT

Hi John, thank you for your kind review! We appreciate your patience during the delays we have experienced as well due to COVID. Feel free to send us photos of the finished look if you'd like: btgsocial (at) blindstogo.com

Rated 5 out of 5 stars

The experience was excellent

The experience was excellent! From the purchasing to the installation, all went well especially during the COVID Pandemic. Great work y'all and it looks great. Thank you all,
Gord Black

December 10, 2020
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Reply from Blinds To Go - ST-LAURENT

Hi Gord, thank you for the wonderful review! We work really hard to ensure each customers' experience is a great one and we are thrilled to see that we hit that mark with you! We appreciate your patience during this difficult time for all and look forward to working with you again in the future!

Rated 5 out of 5 stars

Ordered custom blinds which arrived…

Ordered custom blinds which arrived sooner than expected. Very happy with our choice and the service provided.

December 3, 2020
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Reply from Blinds To Go - ST-LAURENT

Hi Lorenzo. we are thrilled to hear about the experience that you had and that your blinds arrived sooner than expected! That is always a plus! Thank you for your review and we look forward to help you again in the future.

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