We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We brought in a blind without a cord that had been dislodged by house painters. Not realizing this blind had been purchased from another company, the design consultant so informed us yet proceeded to... See more
Company replied
The booking system was super easy and efficient to use. My design consultant Neha was lovely, working within my budget to find what I truly wanted in the home. My installation team (Moe) was great, fr... See more
Company replied
I was helped by Melissa and she was very knowledgeable as well as very pleasant. She really helped me make a decision concerning the blinds I needed. Also, I broke several brackets when trying to p... See more
Company replied
Not crazy about honeycomb blind material. Your sales associate suggested my livingroom curtains hang abit in front of the electric heaters as above would have looked bad because of the patio door. Th... See more
Company replied
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
1163 ST-LAURENT BLVD, K1K 3B7, OTTAWA, ON, Canada
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Blinds To Go - ST-LAURENT
Austin was very professional. When we realized that the depth of our window frame, being an old house, was not deep enough for our new Roman shades we went back to Blinds to Go. Austin said .... not a problem. Took out the loops and they were returned in two days! Great service. Look lovely. We commend Austin on his knowledge and courtesy. Many thanks!

Reply from Blinds To Go - ST-LAURENT
Excellent service. Staff are professional and knowledgeable of the products. They were able to assist me with choice of colours and styles. I recommend Blinds to Go and will be using their services in the future. I especially like their warranty.

Reply from Blinds To Go - ST-LAURENT
Very helpful! In and out of the store quickly. Blinds were ready for pick-up the date they predicted. Love this place!

Reply from Blinds To Go - ST-LAURENT
I would definitely recommend Blinds to Go! The staff at the St-Laurent location was very knowledgeable and friendly, they provided great advice!

Reply from Blinds To Go - ST-LAURENT
I had good retailed service and the installation was done really well...Thank you very much...aloha and xmas

Reply from Blinds To Go - ST-LAURENT
Very good staff to go over the exact measurements of my windows and what was needed in terms of outside and inside mounts for all my blinds. It would be better if some blinds (cellular) had more colours to choose from.
Other than that, I loved the collection of blinds that I purchased and will need to buy one more set for my new house.
Sue:)

Reply from Blinds To Go - ST-LAURENT
I bought 4 blinds from Blinds to Go from two different product lines. [OE007004]
In the same calendar year as the purchase (2020), 3 of the 4 blinds broke and needed to be brought back for repair. Customer service has been good each time, but the products themselves seem to be poor quality and unreliable.
I originally chose Blinds to Go after receiving multiple quotes from other companies. Blinds to Go was a higher price than some competitors, but I originally felt that this was justified because of the customer service, warranty, local production, etc. Looking back, I wish I chose another company.

Reply from Blinds To Go - ST-LAURENT
Had a mechanical failure on the valance/blinds that we bought years ago. Brought it in .."we ll fix it no charge" just as they promised when we bought the blinds. It was ready in a couple of days!

Reply from Blinds To Go - ST-LAURENT
No complaints whatever. Good opportunity and display of blinds available. Slight delay in delivery (expected because workers in prov of Quebec usually all take their holidays in August). Received timely and accurate messages about the delay and new installation dates. Installation went smoothly and the blind has worked very well as a great sun shield in morning and provides good bit of shade in the kitchen in the afternoon and until sunset.

Reply from Blinds To Go - ST-LAURENT
The experience was excellent! From the purchasing to the installation, all went well especially during the COVID Pandemic. Great work y'all and it looks great. Thank you all,
Gord Black

Reply from Blinds To Go - ST-LAURENT
Ordered custom blinds which arrived sooner than expected. Very happy with our choice and the service provided.

Reply from Blinds To Go - ST-LAURENT
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.